ShoeStation Direct (Not The Official Review Site) Reviews 

136
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very good customer service, purchased a pair of men’s walking shoes Karrimor Aerator & woman’s Skechers Slip ins. Both very good prices. Staff were lovely. Easy access and highly recommend buying foo... See more

Rated 5 out of 5 stars

Had several pairs of moccasin slippers over the years, all good, with fast delivery and competitive prices. On my latest pair stitching came slightly undone after a couple of weeks. One phone call and... See more

Rated 1 out of 5 stars

It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) an... See more

Company replied

Rated 5 out of 5 stars

Saw these guys online last week and was sceptical about ordering due to sizing issues in the past with other retailers. By a total fluke, this morning I was delivering to the unit next door so I poppe... See more

Company details

  1. Shoe Store

Written by the company

This is not the official ShoeStationDirect.co.uk review site. We do not use Trust Pilot please use this link to check our reviews out. https://www.reviews.co.uk/company-reviews/store/shoestation-direct


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.4

All reviews

(136)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great!

Great choice at reasonable prices. Fast, well packaged delivery. Unfortunately I had to return the sandals as they were too loose across my foot but I received a refund very promptly! Will definitely use them again!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic staff

Absolutely fantastic staff. Friendly, helpful and went out of their way to sort out my requirements. Postage was very fast, prices are the cheapest I’ve found on line, customer service was above and beyond! I would definitely recommend them and give them 5 big gold stars

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Five Stars

Very happy with the customer service, speed of delivery, and products received. I purchased multiple Puma Safety products.

High quality fashionable safety footwear by Puma.

Five Stars.

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

Substandard Moccasins supplied. Postage refund refused were

I ordered a pair of black leather Mocassins. I have been wearing such mocassins for donkeys years and have bought them a various places, with no problems until now. The pair supplied by Shoe Station Direct were too narrow. I checked with my corrent one and found the sole was the same but they had used less leather. Shoe Station are refusing to refund my postage of £4.69 on the grounds. that 'the item simply does not fit, there is nothing wrong with the item.' I told them it is too narrow for a Mocassin. There are sub-standard. And, I wasted my time having to send them back. They are not sympathetic they are dismissive. I would never use them again.

March 17, 2024
Unprompted review
Rated 4 out of 5 stars

Good quality shoes delivered speedily…

Good quality shoes delivered speedily and quick communication with company when required. Would give 5 stars but a bit miffed I'd not realised it would cost me £9 postage to return the item which were slightly too small. Not their fault.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Faulty boots

Had a problem with new work boots. ShoeStation sorted it out straight away and I had a choice of a refund or exchange. I ordered a new pair different make of boots the same company as they couldn't have been more helpful would recommend this company

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and value

Bought a pair of Harley boots but they didn’t fit so sent back for a smaller size as described in the returns policy refund was given back in a few days and second pair sent with 48h post.
Will definitely buy again.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop. Every thing was easy when buying from shoe station. Great communication and a fast delivery. With no hidden charges. Highly recommend..thanks shoe station

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Fantastic experience with ShoeStation Direct.
An absolutely brilliant price for a real quality Harrington jacket.
Free postage and a very fast delivery.
I loved the stone colour I bought earlier so have just purchased Navy.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

a nice experience

nothing to complain about, the wellies arrived a day earlier than advertised. Very well packaged and excellent value for money. The communication from order to delivery was excellent.

March 14, 2024
Unprompted review
Rated 4 out of 5 stars

Although my initial Order was…

Although my initial Order was incorrectly sized the Staff were polite and professional throughout. There was no quibbling and I was clear instruction on how to return the the item. If I have one slight issue it is that they will replace items and you have to start the re-order process all over again I would have no hesitation in using them again.(In fact I already have)

February 7, 2024
Unprompted review

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