ShoeStation Direct (Not The Official Review Site) Reviews 

136
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very good customer service, purchased a pair of men’s walking shoes Karrimor Aerator & woman’s Skechers Slip ins. Both very good prices. Staff were lovely. Easy access and highly recommend buying foo... See more

Rated 5 out of 5 stars

Had several pairs of moccasin slippers over the years, all good, with fast delivery and competitive prices. On my latest pair stitching came slightly undone after a couple of weeks. One phone call and... See more

Rated 1 out of 5 stars

It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) an... See more

Company replied

Rated 5 out of 5 stars

Saw these guys online last week and was sceptical about ordering due to sizing issues in the past with other retailers. By a total fluke, this morning I was delivering to the unit next door so I poppe... See more

Company details

  1. Shoe Store

Written by the company

This is not the official ShoeStationDirect.co.uk review site. We do not use Trust Pilot please use this link to check our reviews out. https://www.reviews.co.uk/company-reviews/store/shoestation-direct


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4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

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No recent history of asking for reviews

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4.4

All reviews

(136)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

My Hush Puppie boots were an excellent price and I was really pleased to receive them in a few days. Thank you for ease and speed of service.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Not allowed to try on

It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) and was told that because they had been worn, even for only a few brief moments, they could only refund 50%. Totally against consumer rights. Never heard of any other retailer who do not allow you to try the item on. How can an online retailer operate in this way.

November 28, 2023
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi, To confirm, being an online footwear retailer we of course do let customers try them on. However, we do simply request that they try them on in a clean environment.

With the item received back from you the item was very worn. We did send images on Dec 6 2023 and we have not had any responses back since.

Thanks, ShoeStation Direct

Rated 5 out of 5 stars

perfect condition…

all pairs of boots were in perfect condition as they were cutstomer returns. Effiicient courier service - DPD. Only "Blip" is the fees added on by Auctioneers. They are rather steep

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Hush Puppy / Slush Puppy

I purchased a pair of Hush Puppy boots from you on October 1st 2023 – November 27th 2023 the soles have worn right through and are letting in water.
I chose this brand as it is one I would expect to trust – I cannot find a contact to complain to the manufactures directly so I wanted to let you know.

November 27, 2023
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi Gary,
Apologies for this, unless contacted we cannot help, please do reach out to us at mail@shoestationdirect.co.uk. The manufacturer in this case is Hush Puppies, they too are easy to find - HushPuppies.co.uk.

Please note this website (Trustpilot) is not our main source of reviews, please visit us here - https://www.reviews.co.uk/company-reviews/store/shoestation-direct

Thanks, ShoeStation Direct

Rated 5 out of 5 stars

Great value and quick delivery

I'd looked on lots of different sites to decide on the boots that I wanted, then when I did a search on that particular boot, ShoeStation came up as the best value. They offered free, quick delivery and having read various reviews, I decided to give them a try. It was really easy to make my order. Communication regarding delivery was excellent without being intrusive and when the boots arrived I was really impressed with the packaging, quality and comfort. Can fault anything and will definitely use them again.

November 13, 2023
Unprompted review
Rated 4 out of 5 stars

Handled my order well.

Nice and simple website, easy to place and order and get things moving. My order arrived quickly, and was packaged well.

Unfortunately the boots were faulty (stitching had come off on one side). But that's not Shoe Station's fault, that's come direct from the manufacturer.

Either way, I organised for a refund, and it was sorted out with no questions asked or no hassle.

I would order from them again.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Really impressed with his boots

Really impressed with his boots. I previously owned a pair of red wing Moc toe boots and I wasn’t happy with the quality after paying their astronomical prices. This boot doesn’t really have much to envy from the classic real deal. They are very comfortable and if you are like me that has wide feet, you will find them extra comfortable and not needing really to go up a bigger size. The only down side I can see is the good year welt sole grip and resistance to wear is a bit weak for my liking. But still all round a terrific boot.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service, product as advertised, great price and really fast delivery. Very happy, well done all at Shoe Station

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Good product, well made

I purchased these slippers for my son.

The ordering went smoothly, the slippers arrived quickly, and they are as described in the description.

My son has found them to be wonderfully warm and comfortable.

We are very pleased with this product and I would definitely purchase it again.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

The website is easy to use

The website is easy to use. I found the boots I wanted quickly and the order process was fuss-free. The price of the boots was very competitive. Delivery went smoothly. Overall, excellent experience.

September 29, 2023
Unprompted review

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