Very good customer service, purchased a pair of men’s walking shoes Karrimor Aerator & woman’s Skechers Slip ins. Both very good prices. Staff were lovely. Easy access and highly recommend buying foo... See more
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Had several pairs of moccasin slippers over the years, all good, with fast delivery and competitive prices. On my latest pair stitching came slightly undone after a couple of weeks. One phone call and... See more
It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) an... See more
Company replied
Saw these guys online last week and was sceptical about ordering due to sizing issues in the past with other retailers. By a total fluke, this morning I was delivering to the unit next door so I poppe... See more
Company details
Written by the company
This is not the official ShoeStationDirect.co.uk review site. We do not use Trust Pilot please use this link to check our reviews out. https://www.reviews.co.uk/company-reviews/store/shoestation-direct
Contact info
2 Newton Close, NN11 8RR, Daventry, United Kingdom
- 01327 877466
- mail@shoestationdirect.co.uk
- shoestationdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Arrived quickly in a sketchers box …
Arrived quickly in a sketchers box item looks good not tried on yet as they are a gift
GriSport Saracen Mens Waterproof Hiking Trekking Walking Boots
Boots arrived quickly. They fit and look comfortable and waterproof.
Great product
Great product, at a very competitive price, and delivered with speed. An excellent service all round
Experience was super quick
Never used company before, experience was super quick and an amazing amount of emails detailing my progress of the order
Brilliant service
Speedy delivery. Great quality boots but unfortunately had to return as too narrow for my feet. Looked for larger size but they'd sold out! Refund processed very quickly, as well. Will definitely use again.
Grisport work boots
Boots as described delivery times good better price than Amazon boots comfortable as I am in them for 10hrs a day and do at least 15000 steps
Prompt response and excellent…
Prompt response and excellent product,thank you.
Great choice
Easy site to navigate. Great selection and reasonably priced. Simple check out and fast free delivery. Couldn’t ask for better.
Great company
Great company, glad I found them. Hush puppies were perfect and delivery was unbelievably fast.
Item delivered promptly,good customer…
Item delivered promptly,good customer service,excellent quality.
Quick simple service
Appalling communications they have an…
Appalling communications they have an email address but don't bother to answer any questions or where my order is.

Reply from ShoeStation Direct (Not The Official Review Site)
Impressed by this company
Impressed by this company, great prices and service. I had to return the first pair of shoes I ordered as they were too small. I had to pay the postage but knew that would be the case. The refund was very swift. I ordered a second pair and they arrived very quickly.
Avoid!
Would like to actually leave a positive review of the product, however, given it hasn't arrived, I am unable to do so.
Many attempts to get through to somebody on the phone and email with no success. Royal Mail saying it hasn't been handed over to them yet. Seems incredibly fishy and willing to bet I won't see either that money again or the product...

Reply from ShoeStation Direct (Not The Official Review Site)
Terrible company
Terrible company, avoid at all costs. I got severely let down by them. I ordered through Amazon Prime and paid over the odds for a pair Wellies which they kept saying would be delivered. Item got lost in the post but they will not refund until they have the item back. Please do not use this company they are a total Rip Off. thanks Sam for letting me down

Reply from ShoeStation Direct (Not The Official Review Site)
Excellent
Ordered walking boots online yesterday afternoon, arrived this morning.
Ordering easy. Delivery time great.
Packaging good.
Price very good
Walking Boots great.
Highly recommend
Fabulous service
Fabulous service. Shoes exactly as described in original boxes. Fast delivery - wonderful find! Highly recommended.
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