ShoeStation Direct (Not The Official Review Site) Reviews 

136
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Very good customer service, purchased a pair of men’s walking shoes Karrimor Aerator & woman’s Skechers Slip ins. Both very good prices. Staff were lovely. Easy access and highly recommend buying foo... See more

Rated 5 out of 5 stars

Had several pairs of moccasin slippers over the years, all good, with fast delivery and competitive prices. On my latest pair stitching came slightly undone after a couple of weeks. One phone call and... See more

Rated 1 out of 5 stars

It appears the company do not even let you try the shoes on. Returned a pair of shoes after finding they didn't fit my father in law (who can't leave the house due to suffering badly with dementia) an... See more

Company replied

Rated 5 out of 5 stars

Saw these guys online last week and was sceptical about ordering due to sizing issues in the past with other retailers. By a total fluke, this morning I was delivering to the unit next door so I poppe... See more

Company details

  1. Shoe Store

Written by the company

This is not the official ShoeStationDirect.co.uk review site. We do not use Trust Pilot please use this link to check our reviews out. https://www.reviews.co.uk/company-reviews/store/shoestation-direct


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(136)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, at a very competitive price, and delivered with speed. An excellent service all round

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Speedy delivery. Great quality boots but unfortunately had to return as too narrow for my feet. Looked for larger size but they'd sold out! Refund processed very quickly, as well. Will definitely use again.

September 12, 2023
Unprompted review
Rated 4 out of 5 stars

Grisport work boots

Boots as described delivery times good better price than Amazon boots comfortable as I am in them for 10hrs a day and do at least 15000 steps

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great choice

Easy site to navigate. Great selection and reasonably priced. Simple check out and fast free delivery. Couldn’t ask for better.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling communications they have an…

Appalling communications they have an email address but don't bother to answer any questions or where my order is.

July 20, 2023
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi Alan,
Apologies for this, we respond to all emails within 7-8 working hours, please do make sure you have emailed us at mail@shoestationdirect.co.uk.

Please note this website (Trustpilot) is not our main source of reviews, please visit us here - https://www.reviews.co.uk/company-reviews/store/shoestation-direct

Thanks, ShoeStation Direct

Rated 5 out of 5 stars

Impressed by this company

Impressed by this company, great prices and service. I had to return the first pair of shoes I ordered as they were too small. I had to pay the postage but knew that would be the case. The refund was very swift. I ordered a second pair and they arrived very quickly.

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid!

Would like to actually leave a positive review of the product, however, given it hasn't arrived, I am unable to do so.

Many attempts to get through to somebody on the phone and email with no success. Royal Mail saying it hasn't been handed over to them yet. Seems incredibly fishy and willing to bet I won't see either that money again or the product...

March 31, 2023
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi, Apologies for this, unless contacted we cannot help, this is the first message we have had about this. Looking this was delivered to the address provided.

https://www.royalmail.com/track-your-item#/tracking-results/FF964736129GB

Thanks, ShoeStation Direct

Rated 1 out of 5 stars

Terrible company

Terrible company, avoid at all costs. I got severely let down by them. I ordered through Amazon Prime and paid over the odds for a pair Wellies which they kept saying would be delivered. Item got lost in the post but they will not refund until they have the item back. Please do not use this company they are a total Rip Off. thanks Sam for letting me down

December 24, 2022
Unprompted review
ShoeStation Direct (Not The Official Review Site) logo

Reply from ShoeStation Direct (Not The Official Review Site)

Hi Jonathan,
Apologies for this, the delays are simply down to Royal Mail, I can confirm this was sent well in time. As per our previous email, I can confirm this also was not a Prime order as this product is not offered on Prime.

Thanks, Sam
ShoeStation Direct

Rated 5 out of 5 stars

Excellent

Ordered walking boots online yesterday afternoon, arrived this morning.
Ordering easy. Delivery time great.
Packaging good.
Price very good
Walking Boots great.
Highly recommend

November 15, 2022
Unprompted review

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