Ordered braces. Trying to get them to send an rma is almost impossible. They don't answer the phone hardly either. Won't do business again with them. Filing complaint and disputing charge now with ban... See more
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See what reviewers are saying
I bought a BREG shoulder pad from you. I called customer service during your listed hours of operation. Left a voicemail asking to be contacted on 20 SEP. I needed to return the item & place another o... See more
Awful experience. Bought a knee brace. I e mailed for a return label. it was too small. They sent the label. I packed the item and sent it via UPS ground (the return label). Have never heard it... See more
This company has terrible customer service and i no longer recommend them! The second order I received from them is defective and I need to have it replaced. I've placed numerous phone calls to the c... See more
Company details
- Physiotherapy Equipment Supplier
- Fitness and Nutrition Service
- Fitness Equipment Store
- Mobility Equipment Supplier
- Pharmacy
- Sporting Goods Store
Information provided by various external sources
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email weborders@shop-orthopedics.com or give us a call at 855.618.5610 for assistance.
Contact info
27051 Towne Centre Dr #180, 92610, Foothill Ranch, United States
- 855-618-5610
- weborders@shop-orthopedics.com
- shop-orthopedics.com
Hasn’t replied to negative reviews
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What else can you ask for?
Merchandise was shipped promptly and correctly.
It arrived in good condition.
What else can you ask for?
Mother of Athlete
I purchased this ankle support for my daughter who was prescribed one last volleyball season after sustaining an ankle injury. She feels the brace gives her the support she needs when landing. My only complaint would be towards the physicians who charged our insurance $500 for the exact ankle (except with their clinics name stitched on strap). I was able to purchase an ankle support for her other ankle direct from your company for $150. The physicians should be ashamed. And your company should not allow such a high mark up on your product. Love the product.....just not the means we were introduced to it
I ordered Don Jon Arch Rivals and it…
I ordered Don Jon Arch Rivals and it looked like it would fit my husband. I contacted company and spoke to Vhris Olivares. He gave me his phone number. I tried 2times and he never called. I also sent an e-mail and no response. Accorto the chart for women it should be for a size 7in a half -8. I only want to send the one I received and get correct size. My phone number is561-596-7306 eastern standard time. I work from 22-6
Product arrived earlier than expected…
Product arrived earlier than expected and product was in excellent condition. I am very happy with the product and the service that I received. I now know where to shop when in need of medical supplies.
Best ice pack I ever purchased
Best ice pack I ever purchased. Stays cool longer and is soft
No problems so far
Best price I could find and fast…
Best price I could find and fast shipping! It was easy to order from Shop Orthopedics! Thanks!
So far so good
So far so good.
The Ossur Foot Up inlays stretch out over time, so they need to be replenished. Best price and no frills. Definitely returning to this in the future.
5 stars on the company 1 on product
5 stars on the company 1 on product
1 on product because it was extremely hard and useless for my situation. It is all packed and ready for return. Company was great to deal with and quick response on the need to return. If anything, I was the one who was impatient do to my experiences with other companies in regards to returns.
Thank you and keep up the good work.
Received my correct order
The price of replacement gel pads for…
The price of replacement gel pads for Knee Rehab was very reasonable and the ordering and wait time couldn't have been easier and more prompt!
Ankle brace arrived as promised
Ankle brace arrived as promised. Great price. Free shipping. Happy customer.
Customer service rep was extremely…
Customer service rep was extremely helpful & polite With helping me. Thanks
Danny the physical therapist/technician…
Danny the physical therapist/technician was great. Very attentive and responsive to making sure my knee brace worked perfectly.
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