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Bodyform UK Reviews 125

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the delivery service, noting its speed and efficiency. Many also appreciate the user experience, finding the website easy to navigate and the ordering process straightforward. However, opinions are mixed regarding the product itself and its quality. Some people found the period pants to be effective, comfortable, and well-made, while others were dissatisfied with issues like excessive padding, poor sizing, and a lack of absorbency for heavier flows. The price also generated mixed reactions, with some considering it good value, especially during sales, and others finding it too high for the quality received.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers praise the period pants for their comfort, good... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the products, highlighting great... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many consumers praise the quick and fast... See more

Price

Consumers have mixed feelings about the price of products. While some reviewers found the prices to be good,... See more

User experience

People report positive experiences with the user experience. Customers are pleased with the fit and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I b... See more

Rated 3 out of 5 stars

Didn’t feel it holds a heavy flow. Wasn’t fully absorbing. Fine for lighter days

Rated 5 out of 5 stars

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... See more


Company details


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3.7

Average

TrustScore 3.5 out of 5

125 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scam artists who don't honour their money back guarantee

I bought some of their period pants and they were awful. Badly made, very uncomfortable and leaked a lot. I filled out the form for the money back guarantee, providing the receipt and they have done everything they can to avoid honouring it. First they passed me around to multiple different email addresses and webforms, each one saying "No, try this other one instead," and finally they claimed they couldn't see the details on the receipt clearly, even though the details were perfectly visible. In short they have made excuse after excuse not to honour the money back guarantee for their awful product. I will never buy from bodyform again.

March 21, 2025
Unprompted review
Rated 2 out of 5 stars

Pad layers separate

Used body form for many years and had no issue. Yet the pads from the recent purchases I experience the top layer coming apart from the bottom plastic layer.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!!!!!

Terrible customer service! I needed a size amendment for one item in my order and I emailed them within ten minutes of ordering. Despite getting a quick response they ultimately were completely useless after a few tedious messages back and forth I asked for them to cancel my order if they couldn't make the change. The only advice they give was tell me to not accept the order (they couldn't even facilitate an order cancellation bare in mind this is less than two hours from my original order). They were so unhelpful if they spent even half the energy they spent going back and forth arguing with me they could have got the original issue sorted. And the last cherry to top off my shocking interaction was when I asked for a mangers contact info they stopped responding to my emails.

I am so annoyed with the whole company, I even found a phone number for Body form where they told me they couldn’t help me with the period pants issue (despite being a contact number for body form ?) because they only deal with issues related to the pads and then hung up on me.

Honestly will never buy another body form product again! Will purchase always for pads and literally any other company for the period pants!

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

I DO NOT RECOMMEND

I just bought 2 pairs of period pants, unfortunately I DO NOT RECOMMEND as they are poor quality, both the fabric and the way they are made, you might get over the poor quality of the fabric, but the front part of the absorbent material is too low so your period will go over and you will get dirty 100% and the back part is too much. I have used another brand for more than a year now and I am really happy with it, I regret wasting my money on the Bodyform ones.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased some period pants under their…

Purchased some period pants under their satisfaction guarantee with the knowledge I could get a refund if I did not get on with them. It is safe to say, I did not get on with them with the gusset being uncomfortably large and the material cheap. I submitted a claim a month ago and have still not received a refund. Avoid this company.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

I love Bodyform- the only brand I can use!

I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin.

Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasingly hard to find Bodyform in the shops- especially the night time pads. And I’m even more worried having read these reviews! Please keep stocking bodyform in as many shops as possible!

October 2, 2024
Unprompted review
Rated 2 out of 5 stars

Not great material

Not great material, come apart after wearing them all day, supermarket ones are cheaper and better, only bought these as the were cheapest super size pads available in corner shop, the other known brand was about £1 dearer, usually stick to cheaper supermarket ones as they are better value for money and judging by bodyform better quality as well.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Bought some period knickers and they…

Bought some period knickers and they were horrid! The fabric was so rustly and itchy fabric. Sounds like you have a carrier bag in your pants when you walk. Unable to refund ANY opened items even if you try them on over clothes and you will need to pay delivery to return to them. Do not buy from Bodyform!!! You can buy good quality from M&S and they won’t rip you off!

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!!

Worst experience ever!!!
After heavy bleeding I thought I would try there period pants and evening shorts.
I brought £200 worth of items and then paid £6 delivery for next day delivery (I was in so much pain and heavy bleeding I needed these items asap)
I took 2 weeks for my items to arrive even after I paid for next day delivery.
I had to order alternative pants because I needed my order asap so I thought if I emailed the company and explained I can just return the unopened unused items.
They said that I can return using my own postage cost ect. But I am now out of pocket of £12 delivery for two services because of the lack of customer service. Now they are saying they have not received my returned items even though it’s been sent delivered and signed for!! I will be taking this higher as surely companies cannot treat people so unfairly. I definitely would not recommend this brand. Beware | shop safe.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely diabolical

Absolutely diabolical. Took the plunge and bought period underwear. Thinking bodyform was a trustworthy brand I stupidly didn’t do my research. They arrived. Opened all 3 pairs and wow. Nappy in a pair of pants much? Because they have been opened they won’t refund them. Oh sorry…. As a new customer they will refund ONE pair. Of course, it’s at my expense to return their awful product. Do not. I repeat DO NOT buy their underwear. Stick to WUKA and ModiBodi. Trash company with trash values.

February 15, 2024
Unprompted review

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