Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I b... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Southfield Road, LU6 3EJ, Dunstable, Bedfordshire, United Kingdom
- Support@shop.bodyform.co.uk
- shop.bodyform.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 39% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived on time in eco friendly…
Arrived on time in eco friendly packaging . Good quality . I would size up as a little tight. But definitely worth the money.
Didn’t feel it holds a heavy flow
Didn’t feel it holds a heavy flow. Wasn’t fully absorbing. Fine for lighter days
Quick delivery
Quick delivery, slight issue but quickly and satisfactorily resolved. The period pants offer an extra layer of protection for my daughter.
Returning items or getting a refund is not easy
I wanted to return Items or get a refund as items delivered were several sizes to big and it turns out that their own order number is not sufficient as evidence of order and payment. It is absolutely absurd
The night pads are very narrow
The night pads are very narrow, so they keep leaking. They’re long but too narrow to provide any coverage.
Scam artists who don't honour their money back guarantee
I bought some of their period pants and they were awful. Badly made, very uncomfortable and leaked a lot. I filled out the form for the money back guarantee, providing the receipt and they have done everything they can to avoid honouring it. First they passed me around to multiple different email addresses and webforms, each one saying "No, try this other one instead," and finally they claimed they couldn't see the details on the receipt clearly, even though the details were perfectly visible. In short they have made excuse after excuse not to honour the money back guarantee for their awful product. I will never buy from bodyform again.
Pad layers separate
Used body form for many years and had no issue. Yet the pads from the recent purchases I experience the top layer coming apart from the bottom plastic layer.
Terrible customer service!!!!!
Terrible customer service! I needed a size amendment for one item in my order and I emailed them within ten minutes of ordering. Despite getting a quick response they ultimately were completely useless after a few tedious messages back and forth I asked for them to cancel my order if they couldn't make the change. The only advice they give was tell me to not accept the order (they couldn't even facilitate an order cancellation bare in mind this is less than two hours from my original order). They were so unhelpful if they spent even half the energy they spent going back and forth arguing with me they could have got the original issue sorted. And the last cherry to top off my shocking interaction was when I asked for a mangers contact info they stopped responding to my emails.
I am so annoyed with the whole company, I even found a phone number for Body form where they told me they couldn’t help me with the period pants issue (despite being a contact number for body form ?) because they only deal with issues related to the pads and then hung up on me.
Honestly will never buy another body form product again! Will purchase always for pads and literally any other company for the period pants!
I DO NOT RECOMMEND
I just bought 2 pairs of period pants, unfortunately I DO NOT RECOMMEND as they are poor quality, both the fabric and the way they are made, you might get over the poor quality of the fabric, but the front part of the absorbent material is too low so your period will go over and you will get dirty 100% and the back part is too much. I have used another brand for more than a year now and I am really happy with it, I regret wasting my money on the Bodyform ones.
Poor quality period pants
The extremely wide pad in the period pants makes you look like you have a huge vagina
Purchased some period pants under their…
Purchased some period pants under their satisfaction guarantee with the knowledge I could get a refund if I did not get on with them. It is safe to say, I did not get on with them with the gusset being uncomfortably large and the material cheap. I submitted a claim a month ago and have still not received a refund. Avoid this company.
My favourite brand but unfortunately…
My favourite brand but unfortunately tye quality changed! The pad crumble very fast. Nothing like it was before. No going to use it anymore.
I love Bodyform- the only brand I can use!
I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin.
Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasingly hard to find Bodyform in the shops- especially the night time pads. And I’m even more worried having read these reviews! Please keep stocking bodyform in as many shops as possible!
Not great material
Not great material, come apart after wearing them all day, supermarket ones are cheaper and better, only bought these as the were cheapest super size pads available in corner shop, the other known brand was about £1 dearer, usually stick to cheaper supermarket ones as they are better value for money and judging by bodyform better quality as well.
Bought some period knickers and they…
Bought some period knickers and they were horrid! The fabric was so rustly and itchy fabric. Sounds like you have a carrier bag in your pants when you walk. Unable to refund ANY opened items even if you try them on over clothes and you will need to pay delivery to return to them. Do not buy from Bodyform!!! You can buy good quality from M&S and they won’t rip you off!
Worst experience ever!!
Worst experience ever!!!
After heavy bleeding I thought I would try there period pants and evening shorts.
I brought £200 worth of items and then paid £6 delivery for next day delivery (I was in so much pain and heavy bleeding I needed these items asap)
I took 2 weeks for my items to arrive even after I paid for next day delivery.
I had to order alternative pants because I needed my order asap so I thought if I emailed the company and explained I can just return the unopened unused items.
They said that I can return using my own postage cost ect. But I am now out of pocket of £12 delivery for two services because of the lack of customer service. Now they are saying they have not received my returned items even though it’s been sent delivered and signed for!! I will be taking this higher as surely companies cannot treat people so unfairly. I definitely would not recommend this brand. Beware | shop safe.
Absolutely diabolical
Absolutely diabolical. Took the plunge and bought period underwear. Thinking bodyform was a trustworthy brand I stupidly didn’t do my research. They arrived. Opened all 3 pairs and wow. Nappy in a pair of pants much? Because they have been opened they won’t refund them. Oh sorry…. As a new customer they will refund ONE pair. Of course, it’s at my expense to return their awful product. Do not. I repeat DO NOT buy their underwear. Stick to WUKA and ModiBodi. Trash company with trash values.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








