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Bodyform UK Reviews 125

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the fast and efficient delivery service. Many find the period pants to be comfortable, soft, and effective at preventing leaks and odors, providing confidence and a sense of security, especially for teenagers and those with sensory sensitivities. However, some people were dissatisfied with the product itself, citing issues with excessive padding, bulky seams, and the overall appearance being like a "nappy." There were also concerns about inconsistent sizing, with some pants being too large or too small despite being the same size and style. A few other people also felt that the quality did not match the price, and some experienced problems with returns and refunds, particularly when products were opened.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great quality,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the great quality, comfort, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and swift delivery... See more

Price

Clients share ambiguous opinions on price. While some reviewers found the price good, especially during Black... See more

Order

Reviewers mention ambiguous feedback about order. Some customers found the ordering process easy and delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I b... See more

Rated 3 out of 5 stars

Didn’t feel it holds a heavy flow. Wasn’t fully absorbing. Fine for lighter days

Rated 5 out of 5 stars

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

125 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Absolutely dire - Avoid!!

Honestly, they have been so bad. I ordered 3 pairs of period pants, opened 1 and thought that the quality was poor, sizing wasn't great, and the gusset area felt like a nappy. I have spent nearly 2 weeks trying to send them back (not worn BTW!), but they just keep sending emails about wanting a reason (given multiple times), follow a link for 1 pair, but an alternative route for other 2. And ultimately, I still haven't been able to send them back because they haven't given me the necessary information. It's like they just font want to refund the customer (a bit like a notable sports store that you go direct to!). Will never use them again, and have nothing good to say about them, their products, or their service.

July 7, 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Sarah,

Thank you for getting in touch. I’m really sorry to hear about your experience and for any confusion caused.

To clarify, our 60‑Day Money Back Guarantee applies to one pair of pants. Any additional pairs that need to be returned or refunded have to go through a separate returns process, and I completely understand how this may have been unclear.

I’ve checked our system and can confirm that we’ve received your returned pair and the refund has been processed for you.
We genuinely value your feedback as it helps us improve, and I’ll make sure your comments are shared with the team.

If there’s anything else we can help with, please don’t hesitate to let us know.

Many thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Product is not fit for purpse

Product is not fit for purpse. Does not provide enough coverage at the front to prevent leakage. Can't even return because I opened all 3 pairs. Will never buy from this company again. Did men design these? Because it certainly looks like utter lack of understanding of the female anatomy. Don't waste your money.
Arrived in an envelope covered with a drawing of a flower made into a clitoris. Sent a complaint and was gaslighted that it's just an innocent flower. Well, I'm sure the male postie who handed me the parcel to my hand and smirked didn't think it was just a flower.

July 1, 2025
Rated 1 out of 5 stars

Absolutely shocking quality and unethical return policy

I wish I had read the reviews first... I had high hopes for this company and spent nearly £40 on three pairs of period underwear. What I received is UNWEARABLE, they look like diapers. The products look nothing like the website photos - online they appear sleek and flat, but in reality, the seams are bulky and the pad area is so thick it's more extreme than any heavy flow product I’ve ever used, and I only ordered light and moderate flow. I will bin them.

What’s worse is the return process. The underwear came in opaque paper bags, and apparently opening them voids your right to return. So… how are customers supposed to inspect the product to see that it doesn’t match the photos without opening them? This feels like a sneaky tactic, using opaque packaging so customers have no choice but to open it, then denying returns on that basis. It’s unethical, wasteful, and extremely disappointing.

I appreciate the mission behind period underwear, but this experience was honestly disheartening. The quality does not match the price, and the return policy feels like a trap. I DO NOT recommend buying anything from them.

July 7, 2025
Unprompted review
Rated 3 out of 5 stars

Returning items is difficult

Fairly easy to see order but returning has been problematic. I have arranged to return one opened pair of underwear under the returns app on their system. I contacted customer service about how to return the other unopened items I have. I did get a response and was asked to reply if I needed a returns number and address but as yet I have not received a response or a refund for the other item. Not exactly impressed with the lack of communication sadly.

June 19, 2025
Rated 3 out of 5 stars

Disappointed

Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I bought the High Flow pants as I am a heavy bleeder but after a 2 hours I'm leaking through. The padding is so excessive, it feels like I'm wearing a nappy, they are super visible fmtjrough any clothes I wear and yeah, just all round disappointed.

June 9, 2025
Rated 4 out of 5 stars

Great service and product

Easy to use website. Excellent service, quick delivery and well packaged. Not convinced on the actual product, seems well enough made and good quality but for me the padded area doesn’t go up high enough at the front.

June 2, 2025
Rated 5 out of 5 stars

Body

Body form was very quick to dispatch the item with the company delivering the item with the post office

June 3, 2025
Rated 5 out of 5 stars

Bodyform pants

My daughter loves these
Easy to use risen .wash. re use.
Easier than the pad s not so cheap to buy but worth the money as save on buying pads in long run .
Very fast delivery too...

May 30, 2025

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