Our Bowling Vision visits always run smoothly, Dan is always very punctual, friendly and efficient. Any issues we have he is always happy to fix them aswell as explain to us what has happened & if... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What can I say about Sally and the crew at bowling vision that hasn't already been said! Love them all especially Sally, been in this business a long time and Sally has never let me down finding somet... See more
Company replied
Sally is always so helpful. I was struggling to find parts I needed to order because I did not have a product code or a clear description but Sally helped me track it down through a series of emails b... See more
Company replied
Great staff! Dan is always really friendly and helpful when he comes to site, he provides great comms regarding servicing of the lanes and parts etc. Sally is extremely knowledgeable, responsive and a... See more
Company replied
Company details
Written by the company
Bowling Vision is the exclusive equipment supplier for Brunswick Bowling products in the UK & Ireland as well as many other countries notably across Africa. We provide tenpin bowling equipment installation and supply ongoing technical support within a range of environments. From commercial bowling installations within family entertainment centres and competitive socialising venues through to luxury games rooms within people’s homes. We supply a broad range of competitive socialising equipment including Duckpin Social, augmented reality darts, interactive shuffleboards, interactive mini golf, interactive batting cages, American pool tables and smaller games tables. Bowling Vision are the only company able to supply this broad range of activities and our experience with multi-activity venues means we are best placed to equip your vision. What we offer is entirely unique. Our comprehensive consultancy services will enable you to select the right equipment for your space and location; to maximise your return on investment. We can assist with your business plans and projections, ensuring that you make the very best equipment decisions for your venue. We work with your team to provide essential input from day one. Partnership is at the core of our business, working together to turn your dream into a reality. From the development of the idea, through choosing the right equipment, into a professional installation, supported launch and ongoing with our comprehensive service agreement. We want to work with you for the long haul.
Contact info
Unit 2 Bushacre Court, Garrard Way, NN16 8TD, Kettering, United Kingdom
- +44 (0)1536 412244
- sales@bowlingvision.com
- shop.bowlingvision.com
4.8
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As always perfect service
June 1, 2026
Excellent service every time ' ian lane…
Excellent service every time ' ian lane tech gutterball alley north shields
March 14, 2026
Fantastic company with great customer…
Fantastic company with great customer service
January 14, 2026
Always on hand to solve any issues we…
Always on hand to solve any issues we come across and nothing is ever too much to ask.
January 1, 2026
Reply from Bowling Vision
Thanks so much for your feedback Damien. So pleased to hear that our team have been looking after you.
I was struggling to find parts for our…
I was struggling to find parts for our bowling that broke down upon testing it to make sure it's ready for Christmas, mentioning that we haven't use it for years. The bottom V wheel split in half, the top v wheel also had a split and the belt also snapped... i have contacted multiple suppliers and was told no options available to get the parts until January, anywhere in UK. I don't know how i came across bowlingvision because it was not showing up in google while searching for the parts... Anyways long story short i've called them and i was lucky enough to talk to Sally Richards, what an amazing and helping lady. Thanks to her Christmas plans aren't ruined. Sally you're a star, thank you very much indeed. Bless you and wish u a Merry Christmas 🤗
Regards
BOTA
December 19, 2025
Unprompted review
Reply from Bowling Vision
Brilliant! Delighted to hear we could sort you out with the part you needed. Sally is, indeed, a star. Hope you enjoyed your lane over Christmas 🎳
Fantastic customer service
Fantastic customer service
Very quick turn around on receiving products ordered
Great quality
December 1, 2025
Reply from Bowling Vision
Great to hear! Thanks so much for taking the time to leave feedback Steve.
Great and fast service and they give us…
Great and fast service and they give us sweets !!
October 28, 2025
Unprompted review
Reply from Bowling Vision
Well, you deserve a treat! Thank you so much for your lovely review. So, pleased to hear about your good experience with us.
Would not go anywhere else for bowling…
Would not go anywhere else for bowling equipment. Customer service is amazing and extremely helpful when needing advice
October 23, 2025
Unprompted review
Reply from Bowling Vision
Thank you so much Matthew. Our team take pride in going the extra mile to help customers so I'm delighted to hear your feedback.
Reply from Bowling Vision
Thanks Michael for leaving your review, we appreciate it. It's really great to hear your experience.
Great Service
Once again Sally has been helpful and efficient. She makes doing business with BV a pleasure
September 3, 2025
Reply from Bowling Vision
Thank you Mike, I will share your review with Sally - we really appreciate you taking the time to share your feedback.
Thank You
Thank you Sally for always helping me with orders etc, extremely efficient and great product knowledge.
August 12, 2025
Unprompted review
Reply from Bowling Vision
Thank you so much Lucy for leaving a review. It's great to hear about your positive experience with our Sales team.
Sally at Bowling Vision is amazing
Sally at Bowling Vision is amazing! Always happy and will do anything to help, Sally is one of the nicest people you could ever want to have working for you.
Thank you again
Wayne x
August 8, 2025
Unprompted review
Reply from Bowling Vision
She is indeed, you're quite right Wayne! Thank you so much for taking time to leave a review, it's greatly appreciated.
A perfect buying experience …
Sally at Bowling Vision has been super helpful and efficient during the whole purchasing process. She is a valuable member the Sales team, and I would thoroughly recommend.
July 31, 2025
Unprompted review
Reply from Bowling Vision
Thank you so much Graeme for sending in a lovely review. Sally was delighted to be able to help you choose a suitable memento for you grandson.
Great staff
Great staff! Dan is always really friendly and helpful when he comes to site, he provides great comms regarding servicing of the lanes and parts etc. Sally is extremely knowledgeable, responsive and always able to help with any enquiries/parts we need.
July 2, 2025
Unprompted review
Reply from Bowling Vision
That is so great to hear, thank you Rachel for taking the time to share your experience.
Sally, Mark Stuart & Team
We have worked with Bowling Vision for many years, and in all that time they have always maintained a very high quality of customer service, trade knowledge and workmanship.
Sally, Mark, Stuart & the rest of the team are a credit to the company.
July 1, 2025
Unprompted review
Reply from Bowling Vision
Thank you so much for your kind review. Andy and Bob, it's been our privileged to work with you and the team and we look forward to many more years of partnership.
Every time I need help with parts the…
Every time I need help with parts the staff a BV always go above and beyond, out standing customers service
June 30, 2025
Unprompted review
Reply from Bowling Vision
Thank you very much for leaving us a review. We're so pleased to hear that our team have been looking after you. It's what we love to do.
Amazing service
Extremely great service, Professional and helpful throughout the whole experience. Alex Hamilton's knowledge of the Pro Shop stock is unmatched in his field. Truly a pleasure to do business with and look forward to working with again. What an amazing individual, a true credit to BV.
June 20, 2025
Unprompted review
Reply from Bowling Vision
Craig, thank you so much for your lovely review. Alex will be blushing. As you know, for us it's all about working together with venues and Pro Shops for the sport we love - and partnering with you is a pleasure.
Consistently helpful and reliable especially Sally
Consistently helpful and reliable. As an operator they are my goto for any bowling related parts and information. Some great deals to be had as well. Thanks to Sally for all her help over the years too.
June 20, 2025
Unprompted review
Reply from Bowling Vision
Thank you for taking the time to leave a review Simon, it's hugely appreciated. Will pass on your kind words to Sally too. 😍
Only visiting sites for short periods…
Only visiting sites for short periods of time ,Bowling Vision are sympathetic to my urgent needs and never fail to source what I need and more importantly delivered when I need it ! Great team ,great service and the right parts everytime.
June 20, 2025
Unprompted review
Reply from Bowling Vision
Peter, thank you so much for leaving this lovely review. Thankfully our service team have all worked in bowling centres so fully appreciate the pressures and strains - so it's great to hear that you are experiencing great support from them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.