Bowling Vision Reviews 56

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, efficiency, and professional demeanor, highlighting their willingness to go above and beyond to assist with inquiries and provide expert advice. The service provided is frequently described as excellent, with many people appreciating the quick response times, reliability, and overall smooth experience. Reviewers also commend the exceptional customer service, noting its importance in their industry and the personalized approach received. The product knowledge of the team is highly valued, ensuring customers receive the right parts and information every time. While the overall sentiment is overwhelmingly positive, some customers specifically mentioned the ease of doing business with the company, emphasizing the pleasant interactions and the support received for new site openings.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and professional.... See more

Customer service

Consumers find customer service to be positive, with many describing it as fantastic and amazing. Reviewers... See more

Product

People report positive experiences with product, especially regarding the availability of parts and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Bowling Vision visits always run smoothly, Dan is always very punctual, friendly and efficient. Any issues we have he is always happy to fix them aswell as explain to us what has happened & if... See more

Company replied

Rated 5 out of 5 stars

What can I say about Sally and the crew at bowling vision that hasn't already been said! Love them all especially Sally, been in this business a long time and Sally has never let me down finding somet... See more

Company replied

Rated 5 out of 5 stars

Sally is always so helpful. I was struggling to find parts I needed to order because I did not have a product code or a clear description but Sally helped me track it down through a series of emails b... See more

Company replied

Rated 5 out of 5 stars

Great staff! Dan is always really friendly and helpful when he comes to site, he provides great comms regarding servicing of the lanes and parts etc. Sally is extremely knowledgeable, responsive and a... See more

Company replied


Company details

  1. Bowling Supply Shop
  2. Warehouse

Written by the company

Bowling Vision is the exclusive equipment supplier for Brunswick Bowling products in the UK & Ireland as well as many other countries notably across Africa. We provide tenpin bowling equipment installation and supply ongoing technical support within a range of environments. From commercial bowling installations within family entertainment centres and competitive socialising venues through to luxury games rooms within people’s homes. We supply a broad range of competitive socialising equipment including Duckpin Social, augmented reality darts, interactive shuffleboards, interactive mini golf, interactive batting cages, American pool tables and smaller games tables. Bowling Vision are the only company able to supply this broad range of activities and our experience with multi-activity venues means we are best placed to equip your vision. What we offer is entirely unique. Our comprehensive consultancy services will enable you to select the right equipment for your space and location; to maximise your return on investment. We can assist with your business plans and projections, ensuring that you make the very best equipment decisions for your venue. We work with your team to provide essential input from day one. Partnership is at the core of our business, working together to turn your dream into a reality. From the development of the idea, through choosing the right equipment, into a professional installation, supported launch and ongoing with our comprehensive service agreement. We want to work with you for the long haul.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Asks customers to review

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Rated 5 out of 5 stars

The start of a great relationship.

We have been working with Bowling Vision for over a year now, and we have received great support on and off the village. Sammy has been great providing effective communication and realistic time scales. Thank you.

May 1, 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you so much for leaving us this lovely review. I will pass on your feedback to Sammy, she'll be delighted to hear it. Our team have hugely enjoyed getting to know the onsite team and look forward to many more years of partnership.

Rated 5 out of 5 stars

Top Tier after support

We all know in this industry that when your up against the wall with all lanes booked and something happens, you need it sorted fast, we have all been there. To say that BV were always 100% there for us is an understatement. From Sales to Service to the superior support team that saved us and our older scoring system countless times, its been an absolute pleasure.

April 4, 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

🥰 Thank you so much for your review KBowl Kilkenny, it means a lot to us. Our teams love working with you and appreciate your open and honest approach.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Brilliant staff always willing to help & educated in the world of Ten Pin Bowling & more.

March 27, 2025
Bowling Vision logo

Reply from Bowling Vision

Thanks for your review Steve. We love partnering with you and seeing your business continue to be awesome.

Rated 5 out of 5 stars

Fast and friendly service 👌

Fast and friendly service 👌. If Carlsberg did bowling supplies they'd probably be second best in the world to Bowling Vision.

March 21, 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

😂Thanks James! I'll pass on your sentiment to our warehouse team 🍻

Rated 5 out of 5 stars

Excellent all round

Excellent customer service. Speedy dispatch and great pricing.

March 12, 2025
Bowling Vision logo

Reply from Bowling Vision

Thanks for your review Midlands Power Play. It's great to be partnering with you.

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