I'm very unhappy with the 'Pantry' book. '12 ingredients' to me means that recipes use no more than 12 ingredients, and this is patently not true. Further, the photographs seem to be mostly t... See more
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I’ve been dealing with the above for several years and have been delighted with the products and the excellent service. However, my current purchase encountered a few issues which, I’m told were creat... See more
The products I bought - olives, paprika and Pedro Ximenes vinegar - were all excellent and delivery was quick. I should confess that when I saw the cost of delivery, which was about a third of the va... See more
Company replied
Another fabulous hamper delivered but unfortunately my delivery details and day weren’t seen which caused a few problems for my son who had to change his working schedule to be home for the delivery.... See more
Company details
Written by the company
Explore José's online shop, where you can buy the best of Spanish food and wine for nationwide delivery.
Contact info
United Kingdom
- shop.josepizarro.com
3.8
Great
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Extremely fast delivery and excellent…
Extremely fast delivery and excellent packaging, very happy.
October 8, 2024
Excellent customer service
Excellent customer service. They responded very quickly to emails when a problem arose and showed great courtesy in sorting it out. Would definitely recommend.
September 16, 2024
Helpful and friendly staff
Item was ready for collection on time and was as described. Very pleasant and helpful man at the restaurant, who even gave me a cotton shoulder bag to take away. I haven’t tried the paprika yet so can’t comment on its quality.
September 4, 2024
Reply from José Pizarro Shop
Gracias!
We have not received the parcel as of…
We have not received the parcel as of yet - 26/8.
August 22, 2024
Reply from José Pizarro Shop
It is disconcerting that an undelivered parcel often results in an unfavorable review, without prior contact with our customer service team.
I have provided evidence of delivery and I am prepared to initiate an inquiry if you suspect that the item may have been taken from your premises.
I will communicate with you via email to address this issue.
Thank you for your understanding, and I apologize for any inconvenience this may have caused.
Reply from José Pizarro Shop
yay, gracias!
Paella chicken kit
I purchased the paella chicken kit, it comes with a paella dish for 2, but the only recipe I could find to follow was for 3 people (listed on the site with the kit), so the dish was full to over spilling even though I tried to adjust the quantities. It made the experience not as good as it could have been. Why does the recipe not support the kit that has been purchased?
Update from response 02-07-2024
Following on from your response the marketing all suggested the kit was the way to purchase ingredients that once cooked would give as good a paella as possible with all the best ingredients supplied. It was only the chicken that needed to be purchased as not supplied in the kit. Without a recipe to follow it gave no value whatsoever.
June 13, 2024
Reply from José Pizarro Shop
Hi Colin, we apologize that your paella didn't turn out as expected, the kit only includes some of the key ingredients but we'd like for each person to cook their own dish.
We have removed the recipe from the product page to avoid any confusion.
Excellent all round
Easy site to navigate, good choice and good information. Had enjoyed the wine in the bar in london and decided to buy some. Didn’t have to spend a fortune for free postage, and a super quick delivery. Excellent all round.
June 5, 2024
Reply from José Pizarro Shop
Gracias!
The products I bought Pedro Ximenes reserve vinegar, Pimento de La Vera and Gordal Picante olives
The products I bought - olives, paprika and Pedro Ximenes vinegar - were all excellent and delivery was quick. I should confess that when I saw the cost of delivery, which was about a third of the value of the products, I abandoned my basket but was enticed back by the offer of free postage . . . For which I am grateful!
May 8, 2024
Reply from José Pizarro Shop
Glad you enjoyed!
Great products and email customer…
Great products and email customer services were very good. Delivered quickly and efficiently.
April 29, 2024
Reply from José Pizarro Shop
Gracias!
Reply from José Pizarro Shop
Gracias!
Reply from José Pizarro Shop
Gracias!
Great products very well packaged and…
Great products very well packaged and arrived on time
March 19, 2024
Reply from José Pizarro Shop
Gracias!
Excellant Service
The email notfercations updates, the product itself and the rapid delivery
February 26, 2024
Reply from José Pizarro Shop
Gracias!
Best Restaurant/ Products Ever
Quick, efficient, no fuss.
Highly recommend for every aspect of this business.
Amazing x
February 25, 2024
Reply from José Pizarro Shop
Yay, gracias!
The recipient enjoyed the product so…
The recipient enjoyed the product so much he’s going to buy a case.
January 29, 2024
Reply from José Pizarro Shop
Yay!
Reply from José Pizarro Shop
Gracias :)
Reply from José Pizarro Shop
Gracias!
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