Great experience shopping online with Linastores. There is a huge range of Italian produce, a mixture of Lina Stores own & branded Italian companies. The site is easy to navigate and each product has... See more
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Founded in 1944 Lina Stores is one of the UK's oldest Italian delicatessens. It still operates from the same location in Soho, and has recently birthed multiple Italian restaurants in London. Homemade pasta, sauces, meats, cheeses, antipasti and more are now available for delivery nationwide.
Contact info
United Kingdom
- support@linastores.co.uk
- shop.linastores.co.uk
Replied to 22% of negative reviews
Typically replies within 2 weeks
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Excellent products beautifully…
Excellent products beautifully packaged. Premium quality - just love this place
Great customer service …
Great customer service for emailing to check the delivery address was correct as the order contained a birthday greeting and such lovely comments.
Very Impressed!
I was very satisfied with the easy shopping experience on the Lina website. I was even more satisfied with the customer service I received when they could not fulfil all of my order. They were polite, offered a substitution in a timely manner, ensuring my order still arrived on time. They also added a free focaccia to apologise for the inconvenience of having to substitute an item. Very impressed!
Great service!
The Delivery company left the parcel as agreed.
I'm a wheelchair user so appreciate consideration and patience.
Love the service and products.
No delivery on 25th as scheduled
Told by DHL the parcel would be delivered 25th. Stayed in all day.... Still not delivered or a time scheduled. VERY unusual. DHL and Lina Stores are usually reliable......
Gift for a friend
Ordered a delivery as a gift for a friend! They loved it and it all arrived safe and well. As ever, the Lina Stores produce was great.
Such an easy process from…
Such an easy process from order-delivery-to cooking!
Loved not having to think about anything on Mothers Day and having a delicious dinner delivered to my door!
Beautiful service!
I was kept up to date regularly by the delivery company and when the goods arrived, they were in a very clean box with lovely clean straw packing material. The goods were kept cool by the ice packs and so well presented, We even got a lovely focaccia as a gift from Lina Stores!
It was a gift hamper
It was a gift hamper for a relative who absolutely loved it, mentioned the packaging was extra good - something he would never even look at - many thanks will use again
Great selections and excellent service.
Delivery on foot up 7 floors because…
Delivery on foot up 7 floors because the lift was newly out of order.
However my favourite veal ravioli was as usual excellent
It did exactly what we wanted
Vegetarian Valentines meal
We had the vegetarian Valentines meal. The food was lovely and fresh- the to ato sauce smelled divine as we opened the pack! The portions were generous; a huge jar of olives and plenty of cheese!
The instructions for cooking/ serving were clear and simple.
Overall a lovely experience.
It has not yet been delivered.Got…
It has not yet been delivered.Got notification that the driver couldn't find us
Delivered as promised.
Delivered as promised.
Daughter loved the contents of her package.
100% Appreciated.
Been a customer of Lina's in Soho for years. Glad it's possible to have an order delivered.
Was a present for my brother in Kent.
100% appreciated.
Great efficient service and delivery of…
Great efficient service and delivery of treats. Will definitely use Lina Stores again!
Having frequently visited the store in…
Having frequently visited the store in the past, I decided to purchase a selection of delightful treats online this time. The ordering process was straightforward and efficient, and the beautifully packaged items arrived promptly. I'm confident that the recipients of these gifts will be absolutely delighted.
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