LIND Reviews 1,385

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, extensive knowledge, and professional demeanor, making every interaction pleasant and informative. The service is consistently described as brilliant, efficient, and stress-free, with many appreciating the quick responses and seamless processes, whether online or in-store. Reviewers often highlight the great prices and quality products, noting that items are delivered swiftly, well-packaged, and exactly as described. However, some people were dissatisfied with certain delivery partners, experiencing issues with collection points or unexpected changes in availability. A few other people also felt that some staff members lacked product knowledge and were unhelpful, leading to a less positive experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality and condition of items received,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient delivery... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great and brilliant prices offered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott... See more

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend. Be aware they used DPD LOCAL which there was no option for... See more

Rated 5 out of 5 stars

Made an online purchase using the sign up code to save 10% which made LIND the most competitive for price. I was contacted promptly from the store in London by an extremely helpful chap called Mart... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Harley-Davidson Dealer
  4. Triumph Motorcycle Dealer
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super fast processing and posting of my…

Super fast processing and posting of my order.
Many thanks to all concerned.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your wonderful feedback! We’re delighted to hear that your order was processed and shipped so quickly. We appreciate your kind words and will pass them on to the team.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Excellent & great value.

Excellent & great value.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re thrilled to hear you’re happy with both the quality and value of your purchase.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Hot grips

Very helpful and friendly advice and amazing quick delivery

November 28, 2024
LIND logo

Reply from LIND

Thank you for your kind review! We’re so glad to hear that you received helpful advice and enjoyed our quick delivery. We truly appreciate your feedback!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Great prices

Great prices, swift service.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re glad to hear you’re happy with our prices and swift service. We appreciate your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Fast delivery and excellent customer…

Fast delivery and excellent customer service. Price also very competitive.

November 28, 2024
LIND logo

Reply from LIND

Thank you for your positive review! We’re thrilled to hear you were happy with our fast delivery, excellent customer service, and competitive prices. We truly appreciate your feedback!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Great service and Prices

Very please with the parts for my Dyna! Really good prices and a decent delivery speed. I will definitely order from you guys again thanks

June 28, 2024
LIND logo

Reply from LIND

Thank you for your great feedback! We’re so happy to hear you’re pleased with the parts for your Dyna and that the prices and delivery speed met your expectations. We look forward to helping with your future orders!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Arrived a day early

Arrived a day early, looks a good piece of kit,will fit it this week

December 2, 2024
LIND logo

Reply from LIND

Thank you for your review! It’s great to hear your order arrived ahead of schedule and that you’re happy with the product so far. We hope the fitting goes smoothly and that it works perfectly for you.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service

December 2, 2024
LIND logo

Reply from LIND

Thank you for your review! We’re thrilled to hear you were pleased with our fast and efficient service.

Beth - LIND Experience Team

Rated 5 out of 5 stars

BMW GTX jacket

Excellent price and a straight forward experience

November 30, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re so glad to hear you found the BMW GTX jacket at an excellent price and that your shopping experience was smooth and hassle-free.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Black Friday sale Fox Shocks

Black Friday sale Fox Shocks. Excellent price and arrived promptly. Great service.

November 25, 2024
LIND logo

Reply from LIND

Thank you for your review! We’re delighted to hear that you took advantage of our Black Friday sale and were happy with the price and prompt delivery. It’s great to know you’re satisfied with the service as well.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Very helpful staff quick to resolve…

Very helpful staff quick to resolve problems and quick with deliveries. Thoughrelly recommend them

November 25, 2024
LIND logo

Reply from LIND

Thank you for your wonderful feedback! We’re so glad our team could assist you quickly and effectively, and that you’re pleased with the speed of our deliveries. Your recommendation means a lot to us!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Always have a good transaction when…

Always have a good transaction when dealing with Lind. Good price fast well packaged items.

November 25, 2024
LIND logo

Reply from LIND

Thank you for your kind words! We’re so pleased to hear that you consistently have a great experience with us. It’s fantastic to know you value our pricing, speedy delivery, and careful packaging. We truly appreciate your continued support.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Rapid delivery

Ordered on Friday, delivered on Saturday. Massive range of products, Competitive Prices, Quick Delivery, Great Communication. I will definately be ordering again.

November 29, 2024
LIND logo

Reply from LIND


Thank you for your fantastic review! We’re thrilled to hear that you were impressed with our product range, competitive prices, and speedy delivery. It’s wonderful to know our communication met your expectations as well. We look forward to assisting with your future orders!

Beth - LIND Experience Team

Rated 5 out of 5 stars

T120 Radiator Guard order

As online description of item did not match title of part an email enquiry was submitted - Advisor confirmed via email that Radiator guard was correct for T120 and amended details on Web to ensure title and description were corrected. Order was then placed and fulfilled in a speedy manner. As always a very good service was provided.

November 29, 2024
LIND logo

Reply from LIND

Thank you so much for your detailed feedback! We’re delighted to hear that our advisor was able to assist you in clarifying the product details and ensuring the information was accurate on our website. It’s great to know that your order was fulfilled quickly and met your expectations. We appreciate your support and look forward to assisting with your future orders.

Beth - LIND Experience Team

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