While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, the excellent service, and the helpful and knowledgeable staff. Many people also appreciate the efficient delivery service and competitive pricing, making their overall purchasing experience smooth and satisfying. However, some people were dissatisfied with the delivery service, citing issues with specific carriers and lack of pickup options. A few other people also expressed concerns about the necessity or cost of certain repairs, and some encountered staff who were perceived as unhelpful or lacking product knowledge.

What people talk about most

Product

Reviewers express satisfaction with the products. Many customers praise the quality of items, such as bikes... See more

Service

Consumers find service to be positive. Many reviewers praise the professional and efficient service, with... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott... See more

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend. Be aware they used DPD LOCAL which there was no option for... See more

Rated 5 out of 5 stars

Fantastic company to deal with Great value for money easy to order and very fast delivery Pity your company is not where I live just took delivery of a brand new Triumph Trident but will definite... See more


Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Harley-Davidson Dealer
  4. Triumph Motorcycle Dealer
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently purchased Fatboy

I've just purchased a lovely, used 23' plate Harley Davidson Fatboy from LIND. All the team at Newmarket H-D know their stuff and are extremely helpul. Gabriel, in particular, went out of his way to make the whole experience as stress free as possible and went above and beyond to get the bike accessorised how I wanted it. I highly recommend this dealership. A+ throughout the buying process. Thanks.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I have just completed the purchase of a Harley Davidson CVO Street Glide. All the team at Newmarket are so friendly and helpful but the Sales Specialist I dealt with, Gabriel Leahy went out of his way to make the whole experience stress free and enjoyable He was professional, knowledgeable and so helpful throughout the process. Buying a new bike is always great but with Gabriel's advice and help it was fantastic.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Bike was in for a service and…

Bike was in for a service and investigation of tyre issue from another dealer, service was done greatly and the tyre was swapped without notification but after speaking to them we came to a resolution which was more then generous, highly recommended and great service.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Weird little scammers

I took my Street Triple in for a service and they tried to screw me over.
They told me the bike was dangerous to ride and tried to charge over £800 to replace the forks and clean the brake pads from oil which did not need doing,I took the bike somewhere else and they just replaced the fork seal. They will regret this once I find the people responsible in the service department.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Questionable advertising

Recently placed and payment taken for an online order for a discounted tyre as flagged up by Google.
Two days later received notification of a refund. No reason or explanation given as to why the product was so suddenly not available.
Questionable advertising ?
No such email received on 12/11 providing any explanation for non-availability.
If I had at least received the courtesy of such I would not be reviewing as I have on Trustpilot.

November 10, 2025
Unprompted review
LIND logo

Reply from LIND

Hi Mike,

Thank you for sharing your feedback. We sincerely apologise for the frustration caused by the unavailability of the tyre you ordered.

As mentioned in our email to you on 12th November, there was a stocking error on our website, which unfortunately meant we were unable to fulfil your order. We are reviewing how we display product availability to prevent similar issues in the future.

We truly regret the inconvenience caused and appreciate your understanding.

Kind regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look