ResMed Shop Reviews 

I get the products needed at the right time!
Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time of billing. Have to wait until later typically to be able to find those. It would be nice to have a printed statement included in the packaging if that is possible.

Really appreciate how painless it was for me to try a different mask during my free trial. I got an airmini and my usual mask isn't available so am trying to find one that works. Thanks for helping.

Quick shipping, easy return. So far.

The process was timely. As soon as you received my prescription you acted on it and sent the CPAP within a day or two. I am going on a cruise so the travel size is perfect for my trip. I do have to say I like my regular CPAP better but for traveling this one is perfect.

It was a good experience. All the details were handled quickly and efficiently. Thank you

Fast. Easy to order and receive.

Swift delivery. Well packaged

Easy ordering process

I was really looking forward to using the Air Mini. I have trips coming up with weight limitations on baggage, & this seemed like the ticket, even though quite expensive. The quality of the therapy is not the same. I wake up several times a night with severe dry mouth, the pressure seems low (sometimes feels like negative pressure), and the Bluetooth connection is faulty, doesn't stay connected from night to night. I've been bounced around by what seems like multiple support groups ("we don't handle that"). Very bad customer experience.

My Cpap has changed my life for the better. I sleep better not tired in the afternoon. Was able to reduce my anxiety medication. Wish I found this miracle sooner

Needed something sent quickly as my CPAP mask broke and they only offer 3-5 day delivery.

The advisor got it sent out within 24 hours. Cannot fault their service!

Ordering the mini was easy and the fulfillment was quick.

Very competent, organized customer phone assistance.
Website easy to navigate, order, pay.
Good communication with email.

Accepted prescription from out of US, and agreed to ship to Hotel that I stayed in Boston on time.

My shipment arrived quickly and everything was in it.

I ordered an item that I needed to return. There are no instructions on your website about how to return an item so I had to email my request. After a few days I got a response with return instructions and had to pay $18.00 to ship the item back.