Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... See more
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See what reviewers are saying
Very difficult to order right part to air mini. For me it looks like they do it on purpose. If not they could make dedicated sections on there page for accessories for air mini. It would not be to dif... See more
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... See more
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... See more
Company details
About ResMed Shop
Written by the company
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Contact info
9001 Spectrum Center Blvd, 92123, San Diego, United States
- (833) 968-2727
- shop.resmed.com/en-us
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Efficient and helpful service
Even though my doctor's office was slow with their response, the resmed staff stayed actively involved to make sure I received my unit quickly.
May 29, 2024
The replacement nasal pillow receptacle…
The replacement nasal pillow receptacle did not match my Air mini.
Is there A physical store in the Modesto Stockton, or Sacramento area??
May 24, 2024
Reply from ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Purchase of miniCPAP was quick and…
Purchase of miniCPAP was quick and easy. Many accessories to help ergonomic placement for bedtime.
May 22, 2024
Supplemental Information Needed for Payment
Spoke to Ty and he answered my questions quickly and supplied the codes I needed to submit my purchase to my health care provider for supplemental payment.
May 21, 2024
Easy Process
I was able to find the item I needed quickly, get it ordered and received it in a timely manner. Happy with the overall process and the product as well.
May 20, 2024
Love the mini
Easy to order. Quick delivery and love the air mini. Will make traveling so much easier!
May 6, 2024
Res Med Air Mini
Love my Res Med air mini. Used it for a week on vacation and slept like a baby.
May 15, 2024
Awesome Companion
The travel size is definitely worth getting. It's perfect for traveling and just as effective. And you don't have to worry about the water tank
May 3, 2024
The person with whom I dealt was great
The person with whom I dealt was great, even when we had to get a revised prescription which included the length of time I would need a CPAP. And in spite of this delay, they got the Mini sent out in plenty of time for my vacation. Now if someone could just explain to the regular CPAP people why I’m not currently using my regular CPAP. Of course I’ll go back to it when I return from Canada.
May 17, 2024
I got the help I needed to make an…
I got the help I needed to make an informed decision about getting the RESMED MINI for traveling.
May 3, 2024
Everything was easy
Everything was easy, from picking the product, making the purchase, to receiving the order. The products ordered arrived quick.
May 13, 2024
Quick efficient timely delivery and…
Quick efficient timely delivery and response to my questions!
May 1, 2024
I called and made my order and it was immediately sent to me. I have ordered several times and have had great customer service and quick shipping. Thank you.
I called and made my order and it was immediately
April 30, 2024
Being able to get the updated…
Being able to get the updated prescription and supplies was a smooth process. I’d definitely recommend res med moving forward..’
April 30, 2024
Tube insulating cover
The cover did reduce the noise of the Air Mini slightly but not enough to allow me to be able to sleep well.
May 14, 2024
Reply from ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Very nice and knowledgeable member of…
Very nice and knowledgeable member of your team
April 29, 2024
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