ResMed Shop Reviews 

Package was packed well. Finding what I wanted on the site was easy to include setup items etc. Once opened it was also easy to set up.

Difficult to get to a human being; no response to messages; prescription requirements were a nightmare and handled badly (by FAX?! Really????) I thought I was saving time going directly to Resmed. What a joke. It took a day to place my order and get charged for it, and weeks to have my order fulfilled. After all that, the settings are wrong, so now I have to ship the unit back to get them fixed. What century are we in?

The service was not only efficient but very pleasant and helped me through the process. I felt taken care of!

love the mini… perfect for travel .. works marvelously

The product arrived on time and as advertised.

My doctor could fill up the form and I sent it directly, very effective

What’s the story with repairs. My AirMini has a problem and you guys referred me to the retailer. They said to take it up with you. I seem to be caught in the middle. Have loved the convenience and portability of the product but it has developed a weird whine after it has been operational for a period of time. Have checked all connections, filters, etc. Restarts quietly but then does its whining thing. Thank in advance for your help.

Helpful when needed guidance on purchase.

Arrived on time. Have already used the bag to take my AirMini to use on a trip by air. Much easier to deal with than an AirSense 10 which I have carried on TNTC trips in the previous 6 years!

Res Med made sure to get the correct information from my doctor, and the price was competitive

Received filters for travel cpap as needed

Quick Order, Quick Feedback and Quick Delivery

Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

All my questions were answered quickly by head-quarters staff; equipment arrived promptly. I slept well with it immediately.

Simple online ordering with an easy way to upload my prescription. Product came well packaged with reasonable prices. Thank you

Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.

Great machine with immediate positive impact on my sleep quality.

I have two machines, one for home, one for travel. It is disappointing that the joint or combined monitoring cannot happen for the user. I hope this can be remedied.

Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!

Ordering was not hard , made downloading prescription easy.
Need to send an actual one page invoice along with the product so it's easier to turn into HRA account.

Everyone I spoke with was extremely helpful, pleasant and professional! Very happy with my purchase!