Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... See more
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Very difficult to order right part to air mini. For me it looks like they do it on purpose. If not they could make dedicated sections on there page for accessories for air mini. It would not be to dif... See more
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... See more
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... See more
Company details
About ResMed Shop
Written by the company
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Contact info
9001 Spectrum Center Blvd, 92123, San Diego, United States
- (833) 968-2727
- shop.resmed.com/en-us
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AirMini is terrific!! Your service has been impeccable
Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

Reply from ResMed Shop
All my questions were answered quickly…
All my questions were answered quickly by head-quarters staff; equipment arrived promptly. I slept well with it immediately.
Simple and easy ordering
Simple online ordering with an easy way to upload my prescription. Product came well packaged with reasonable prices. Thank you
Ordering was easy
Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.
Great machine with immediate positive…
Great machine with immediate positive impact on my sleep quality.
I have two machines, one for home, one for travel. It is disappointing that the joint or combined monitoring cannot happen for the user. I hope this can be remedied.
Perfect for hospital stay
Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!
Ordering Easy, need better invoice
Ordering was not hard , made downloading prescription easy.
Need to send an actual one page invoice along with the product so it's easier to turn into HRA account.
Everyone I spoke with was extremely…
Everyone I spoke with was extremely helpful, pleasant and professional! Very happy with my purchase!
ResMed device arrived as promised and…
ResMed device arrived as promised and it’s working perfectly.
To many issues with my VA prescription…
To many issues with my VA prescription that didnt need to happen.

Reply from ResMed Shop
Very pleased customer
I am extremely happy with the communication and service I received. I needed a portable cpap before a travel commitment and they did an amazing job of getting it out to me on time. And I love it!
Cordial knowledgeable representatives…
Cordial knowledgeable representatives who enjoyed serving the customer. Timely updates on the status of the order were also provided by email.
Grasp of my issues
Friendly, understood the issue I had, I liked that when there was a question he felt he could not adequately answer, he referred me to someone else. I like being able to speak with someone without going through a maze of “options”.
You were extremely difficult to deal…
You were extremely difficult to deal with in regards of what you required in a prescription. I have never had an issue boating a CPAP or supplies in my years of use. I customer service rep stated he would call me once my order was ready to ship to discuss expedited shipping. He never called and we were waiting for the portable device before leaving on vacation. We were delayed several hours in leaving.

Reply from ResMed Shop
You had exactly what I needed and shipped it promptly
You had exactly what I needed and quickly got my doctor’s approval to ship to me.
Easy to navigate and manage
Easy to navigate and manage. Price was competitive and shipping was quick and efficient.
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