Shop Tiktok Reviews 551

Don't buy anything!! Order the weighted Highland cow and said evri had it. Never arrived. They said it got held at customs and would send another and I got that email on a loop. No parcel. Luckily I've paid with klarna so reported it. Got an email to say that they are refunding me. Let's hope that happens. Will never use the shop again!!

I ordered a 16TB USB 3.2 Fast Flash Drive from the TikTok shop on the TikTok site. The courier marked the item as delivered but it wasn’t delivered. The only picture that I have is of a drive way but no evidence of a parcel being posted or handed to a member of staff at the care home where I live at the moment. This is not acceptable and I want a full refund for this item that wasn’t delivered. I have a picture of a drive way but no evidence of a parcel being delivered whatsoever. However. Every other item that I purchased from the TikTok shop was delivered but this one wasn’t. I will always give credit where it’s due. But I want a refund for this item as it wasn’t delivered to me.

2nd time in 2 weeks my parcels have went missing. Evri tracking says its got item then its on way, then its at sorting office and then boom it disappears off tracking.. have contacted tiktok and they told me that Couriers are very busy.. funny that DHL, royal mail etc are all fine but evri cant seem to hold on to parcels. Tik tok customer service useless.

Tried to start a selling account. It's not nearly as easy as it seems. I thought and hoped it would be similar to ebay. Start an account, list a few items, get paid and ship.

Instead, they want business info, they want me to pay to start advertising, Pages load with large blank boxes that can't be minimized. There's no way to go forward after the first page.

Customer service is basically not needed because they didn't even attempt to help me when I got scammed from a fraudulent seller on their website. I attempted several times to get some sort of help. I got a reply from them denied refund.

This app has so many illegitimate sellers. I will never purchase from them again. From products that are not what you purchase to fraudulent shipping labels. Don't trust this app.

Bought of them before no problems but now due to courier evri not delivering my parcels shown a door which is not mine put in a claim being rejected no reason why total scam and thief’s don’t bother just seems they want to steal your money and use crap couriers evri to say they delivered when they ain’t will be taking it further they ain’t getting away with it about time these scam company’s got closed down

The sizing is always wrong, 3 orders was wrong I didn’t send back, last order was the worst, sizing and fabric, I try to send back but Tik Tok gave me a lot of BS, never again, they punch of scammers.

TikTok Shop is a SCAM
This is a complete nightmare and a total scam. I had four orders fulfilled and shipped through Shopify with valid tracking numbers. Despite having proof of shipment and tracking showing the products were on their way, TikTok's system wouldn't let me enter the tracking information.

4 of my orders were already scheduled to be delivered or had been delivered before the due date. But because of TikTok's glitchy policy system, that if you're not aware of, they will make it YOUR FAULT!, all four orders were automatically canceled.

Now I'm out of the money for the products I sent, the money I paid for shipping, and the customers have been refunded by TikTok. This platform is a complete joke and has cost me a lot of money and time. If you're a creator or seller, DO NOT USE TIKTOK SHOP. You will lose money, and they will not help you. I tried their "CHAT SUPPORT" -just as pathetic as their platform. I'M CLOSING MY SHOP! 30 day notice has been given.

Having read the reviews at 92% negative, I'm glad I looked it up before purchasing! In particular, I was looking to purchase Kaigum Xylitol Natural Gum and some people are offering the product 50% off, how can they do that?

Someone used my address/ identity off Tiktok as part of a scam. They use these identity to make fake profiles with fake reviews, in order to get people to buy their products.
Don't use!!!

Tiktok shop should be closed and banned

Beware of UK comforts selling fake products on tiktok when you return them they do not refund. They ask you to remove negative comments first. They are very rude and even put laughing emojis on their emails.Avoid

Yeah have to agree with everyone here, TikTok are absolutely useless and I will never be using them again .

I’ve had multiple experiences with this problem now. Parcels are often left outside by evri/amazon and TikTok shop never takes responsibility. They tell me to contact evri or amazon? But they cannot give me any help or refund me that’s TikTok shops’s responsibility. They deflect and are happy for you to give them money and not receive goods paid for. Can’t ever speak to anyone at TikTok shop only a bot. AWFUL!!!

Ordered Ad blu . Never arrived. Avoid Avoid

I haven't been able to shop from TikTok for almost six months. They claimed that I have a chargeback/dispute, but they can't provide any evidence. No one from customer support is capable of resolving this. Time to move on to another platform.

I ordered 2 products that never arrived with no explanation as to why. I finally reached someone to track the order. After it was verified, they said my money would be refunded. After waiting a week for my refund, I contacted them again. They told me they had credited the money back to TikTok shop and I could reorder. I didn't appreciate that since they didn't have my consent to keep the money which was $77.77. I wanted the refund back to my credit card. After reordering my products (again). I received a less quality brand which is not what I originally ordered. Underhanded move on TikTok shop. I will never order from them again.

7/28 Kiala Nutrition Super Greens.Cancelled immediately told too late had been shipped. Received unboxed package.Was told will be refunded full $37.66, no need to return along with $3.80 coupon for my inconvenience.
Have not received any $37.66 refund yet!