shop4shades Reviews 

333
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Paid for a pair of Serengeti sunglasses and never received them. Contacted them on numerous occasions with no response. Ebay was unable to fix the issue and said the item fell outside their money ba... See more

Rated 1 out of 5 stars

Hello, No, those are NOT polarized and YOU have made a mistake. I did confirmed 3 times and also just now that the number after the asterisk on the inside of the temple. The letter is just "3" wi... See more

Company replied

Company details

  1. Sunglasses Store

Information provided by various external sources

We are a UK based company offering Premium brand sunglasses and accessories at prices well below high street stores and many other on-line retailers. We purchase directly from brand owners or accredited distributors and pass the savings on to you. Your purchase is Guaranteed Authentic. Your purchase will be sent to you by fully insured registered mail. Tracking numbers will be supplied. Keep your eyes happy make Shop4Shades your No.1 choice for eyewear!


Contact info

1.2

Bad

TrustScore 1 out of 5

333 reviews

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1.2

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Rated 5 out of 5 stars

order 100003227

order 100003227 - Serengetti Limited Edition "24H LE MANS"

1) availability in stock for a quiet rare model/edition
2) excellent and reactive e-mail communication
3) Decent price ( at least on this model )
4) rapidity of shipment
5) proposed me to refund shipment fees for a second pair if i buy it despite of the fact the first one was already on it's way

I wouldn't hesitate to buy on this shop again if i need to.

GOOD JOB GUYS !

October 12, 2017
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience - received broken item and had to involve PayPal in order to get my money back!

August 30, 2017
Unprompted review
shop4shades logo

Reply from shop4shades

This person did not complain about receiving a broken item when delivered but later said the sunglasses had broken. We agreed that the buyer could return the sunglasses to us for repair or replacement under warranty. What we received was a pair of sunglasses that were clearly several years old with badly scratched frame and dirt and grease under the lens and ear socks.

We complained to PayPal and sent them images of the sunglasses we'd received. PayPal reversed their decision to refund the buyer and reinstated the funds back to our account. Those of you who know PayPal will be aware it is very rare for them to reverse a refund.

This was a blatant attempt to defraud our company.

Rated 5 out of 5 stars

A Perfect Transaction

This seller promptly and politely responded to my concerns regarding international shipping, packaged my valuable (though quite economically priced) "shades" well enough so as to avoid damage while being shipped, and promptly sent the package on its way registered and insured, making for a virtually perfect transaction. The next time I find myself in need of new sunglasses, I will definitely visit this seller's online catalog FIRST!

August 29, 2017
Unprompted review
Rated 5 out of 5 stars

200% correrct deal

200% correrct deal, great communications even with overseas clients.
I had a problem with my sunglasses before i got on holliday and Shop4 Shades did everething to get my new sunglasses in time at my place.
Super service.

August 21, 2017
Unprompted review
Rated 5 out of 5 stars

I have now brought six pairs of …

I have now brought six pairs of sunglasses from s4s . The service is first class. I had a problem with one pair which as sorted without any problem or fuss, I cannot recommend this company enough for price, quality product and above all excellent customer service !

August 21, 2017
Unprompted review

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