Dolcessa Reviews 60

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality and beautiful designs of the products, especially the swimwear. Customers consistently highlight the outstanding customer service, noting the staff's helpfulness, attentiveness, and positive attitudes. Many appreciate the personalized approach and efficiency, which often exceeds expectations and makes them feel valued. However, some people mentioned dissatisfaction with the company's return policy, particularly for international buyers, finding it restrictive and leading to unsuitable purchases. A few other people also felt that customer service was unresponsive, with some emails not receiving replies after several days.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing their love for the beautiful,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the swimwear and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as great, excellent, and even... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CUSTOMER SERVICE especially from JAZPER is truly extraordinary!!! As a private flight attendant, this is the level of service is expected from me on every trip and it is so rare to find it deliver... See more

Rated 5 out of 5 stars

I really love this website! Already got one swimsuit last year, best quality and worth speding that money! and Im glad I sent an email regarding missing size for the one swimsuit i wanted.. Jazper h... See more

Rated 5 out of 5 stars

Fantastic customer service resolving a sizing issue. Jazper was so helpful and understanding when I made a mistake and got the wrong size top for my wife. My wife LOVES the high quality of these bikin... See more

Rated 5 out of 5 stars

I recently placed an order with Dolcessa and accidentally purchased two of the same swimsuit. Before my order shipped, their team reached out to confirm whether it was intentional. It was completely m... See more


Company details

Written by the company

Dolcessa is built on the belief that confidence comes from exceptional fit and quality. With elegant design and careful attention to detail, our collection is made to feel as beautiful as it looks—season after season.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Quality Swimwear!

I love the quality of swimwear at Dolcessa! I own one set already and had to come back to get another one for a bachelorette. Anna was so helpful and grabbed extra styles for me to try on. Definitely recommend coming here!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I recently decided to revamp my swim wardrobe. Having bought from Dolcessa before and loved it, i went ahead and ordered 3 swimsuits and 4 coverups. I needed assistance with sizing and matching and emailed them. The response was always quick and they worked with me to ensure that i bought the correct size and didn’t have to return a single item. They even managed to secure a divina cover up to match the bikini I purchased 3 years ago💪🏻One of the items Inpurchased was out of stock and and Jazper went above and beyond to work with me and get the issue sorted out. A complementary gift was added to my purchase and this made me feel happy and appreciated as a client. Thank you Jazper and Dolcessa for this exceptional service, and for making me feel special and valued 💞

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I came in to purchase a beautiful green…

I came in to purchase a beautiful green swimming suit that Jasper was so kindly to hold for me. I absolutely love it. This is one of the best places in Vegas to get swimwear. I highly recommend it. The girls here helped me out and I’m extremely happy with my purchase and I’ve got four other swimming suits from them.

March 28, 2026
Unprompted review

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