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Dolcessa Reviews 60

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality and beautiful designs of the products, especially the swimwear. Customers consistently highlight the outstanding customer service, noting the staff's helpfulness, attentiveness, and positive attitudes. Many appreciate the personalized approach and efficiency, which often exceeds expectations and makes them feel valued. However, some people mentioned dissatisfaction with the company's return policy, particularly for international buyers, finding it restrictive and leading to unsuitable purchases. A few other people also felt that customer service was unresponsive, with some emails not receiving replies after several days.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing their love for the beautiful,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the swimwear and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as great, excellent, and even... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CUSTOMER SERVICE especially from JAZPER is truly extraordinary!!! As a private flight attendant, this is the level of service is expected from me on every trip and it is so rare to find it deliver... See more

Rated 5 out of 5 stars

I really love this website! Already got one swimsuit last year, best quality and worth speding that money! and Im glad I sent an email regarding missing size for the one swimsuit i wanted.. Jazper h... See more

Rated 5 out of 5 stars

Fantastic customer service resolving a sizing issue. Jazper was so helpful and understanding when I made a mistake and got the wrong size top for my wife. My wife LOVES the high quality of these bikin... See more

Rated 5 out of 5 stars

I recently placed an order with Dolcessa and accidentally purchased two of the same swimsuit. Before my order shipped, their team reached out to confirm whether it was intentional. It was completely m... See more

Company details

Written by the company

Dolcessa is built on the belief that confidence comes from exceptional fit and quality. With elegant design and careful attention to detail, our collection is made to feel as beautiful as it looks—season after season.

Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfection

Amazing to shop in store! So many beautiful things to choose from! Great customer service and awesome dressing rooms. The Bikinis are so sexy and flattering. My favorite brand!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!!😍😍

I came in here and the staff (Jazper) was super friendly and welcoming and let me look around and try on the pieces I like with patience. I found the color I loved in the silhouette that I liked the best and walked out a happy customer!! check this place out for your swimsuit needs 🥰💖

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand. I have never felt so amazing in a bikini as I do in these designs. The customer service is always exceptional. And the employees are so sweet. Number one swim brand in my book!

February 16, 2026
Unprompted review

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