Shop First Reviews 

291
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The shipping took more than three weeks, (instead of 8-12 days) indicating that the shipment clearly comes from outside the UK. Support won't answer where the products are coming from. Therefore, I h... See more

Company replied

Rated 1 out of 5 stars

I placed my order on 13th December 2024, they advised 10 to 15 days delivery, I received my order on 10th January 2025. I emailed their contact 3 times for information regarding my order and had no re... See more

Rated 5 out of 5 stars

Great description,great price ,very quick dispatch first time customer,very pleased thank you

Rated 5 out of 5 stars

Always sceptical to buy expensive items off a new website that I haven’t tried before, but everything checked out. Arrived within the next day or two, came in two Armarni boxes. Outer box was a little... See more

Company details

  1. Watch Store
  2. also in
  3. Activewear Store
  4. Electronics Store

Written by the company

Shop First Is A E-Commerce Website Providing A Wide Range Of Products


Contact info

4.0

Great

TrustScore 4 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(291)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emporio Armani AR6072

Hi, I ordered an Emporio Armani AR6072 (Blue dial) watch on Friday & received it today. Fast delivery & I am extremely happy with my purchase. Received as described on the website. It was well packed. I highly recommend this watch to others without a doubt. I will definitely be purchasing again from this seller.
Thanks
Dr. MSK

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Emporium Armani watch

This company sent out a watch o brought for my partners birthday so quickly I received it within a day of ordering I got 5% of to and the watch is lovely. Packaging was great in lovely box will defiantly use again!!

July 2, 2022
Rated 5 out of 5 stars

Fantastic service and very prompt…

Fantastic service and very prompt delivery. Excellent communication from start to finish and my son is delighted with his Armani watch. Wouldn’t hesitate to use again and would definitely recommend to others.

June 15, 2022
Rated 3 out of 5 stars

Scuffed storage box for watch

Watch was lovely but very disappointed with the watch box (not the packaging the actual acrylic box). It was heavily scuffed. As I needed to give as a wedding gift the next day I did not return but this is very disappointing. As a business you should take pride in what you send out to customers. If sending a used box you should advertise this - I wouldn’t have bought!

June 9, 2022
Shop First logo

Reply from Shop First

Hello

All watch boxes are supplied to us new and unused and you have not received a second hand box. We only get supplied the correct amount of boxes to the amount of watches we purchase from the supplier we do not get spare boxes and sometimes boxes may pick up slight blemishes or marks from storage in our warehouse.

If your item was heavily scuffed then this should of been picked up by the packing staff and changed to avoid disappointment for you as our valued customer as we understand a large percentage of watch buyers give them as gifts. If some how this has not been picked up then I apologies. If you would of contacted us we would of sent you a new watch box out but I can see your watch was given as a gift shortly after and we was unable to resolve this issue.

Please reach out to us by email so we can discuss this further at helpdesk@shopfirst.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look