Humm is one of the best pay installment I've ever used I love that I can move my dates when I need to no matter what time in the year by where after pay only 6times total, plus an extra benefit of not... See more
Company replied
Location
Switch locationHarrington Street 121, Level 1, 2000 The Rocks, New South Wales, AU
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See what reviewers are saying
Shopping with Humm is easy peasy!!! Found a lovely winter coat on sale at Myers online, added to cart, chose Humm at checkout, chose my preferred payment option and viola!!! Click & collect next day!... See more
Company replied
I like the speed on the online order to the shop I pick my stuff took them to counter and put the online order in they click on it near instantly and I was gone to do my day. But logical if they acce... See more
Company replied
The website got stuck in an infinite loop with my email address, passwords and sending me confirmation codes when I was trying to set up my account. Luckily I was able to speak to a rep who was able t... See more
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Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
Harrington Street 121, Level 1, 2000, The Rocks, New South Wales, Australia
1.9
Poor
250 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Humm is made for the purpose
Humm is made for the purpose! With Humm I can buy things that I wouldn’t ever dream of, and I can pay them over time then buy more! How brilliant is that?!!
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Charles Thomas,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. Happy to hear we were able to be there for you when you needed us. We love to help out everyday Australian’s.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm buy is the best so far from other…
Humm buy is the best so far from other apps that I have used.
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Debra Vaye,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We strive to be the number 1 BNPL in the Australian market so thanks again for the feedback and for noticing what we do also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Easy to manage with no complications
Fantastic system simple and understandable, controlable
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Troy Eathorne,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. Our Product Team work continuously to make your app experience better so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I love this app it is deadset the best…
I love this app it is deadset the best I have told everyone I know about it. And it's so easy to use. You guys are the best
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Mark,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. Thanks for being not only a valued customer but an advocate for us also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Enjoy using humm
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Billie Brooks,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Reply from humm Classic - Australia
Hi John,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Love shopping with my humm app it's so…
Love shopping with my humm app it's so easy to use and now with the card even better definitely recommend Humm to family and colleagues
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Customer,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. Thanks for being not only a valued customer but an advocate for us also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Gift cards bunning an woolworths
Great products an very easy to use in both shops.
June 25, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Malcolm East,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. It really sounds like you are getting the full experience of what we offer so thanks again.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I think humm is the only way to spend
I think humm is the only way to spend. Buy now pay later seems daunting yet with humm they let you know well in advance. If you sit n do your budget right you can never worry about bills, groceries, gifts again. If it wasn't for humm n my budgeting my daughter n I would be without. If I have $2 left I pay it into humm. Also I have thought I wanted more yet humm saw that I didn't get too far into debt n I ended up NOT needing it. I had just wanted it. Your needs before wants.
I can't thank humm enough. They are responsible and very helpful
June 25, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Lee Rintel,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We strive to be the number 1 BNPL in the Australian market so thanks again for the feedback and for noticing what we do also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Dead simple
Dead simple. Got a bill paid which I otherwise couldn't afford. I'll probably be able to repay humm more quickly than required but I couldn't have paid the bill without this extremely flexible and easy to use facility.
June 25, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Barnard Ward,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We too are SUPER happy to have BPAY onboard and so our valued customers can pay for the things they need in even more ways than before!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I find the customer service at Humm…
I find the customer service at Humm wonderful.Keep up the great work.
June 25, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Miss Jennifer Brown,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Easy-Peasy Shopping with Humm
Shopping with Humm is easy peasy!!!
Found a lovely winter coat on sale at Myers online, added to cart, chose Humm at checkout, chose my preferred payment option and viola!!! Click & collect next day!!! Will repay in 5 easy payments all within budget!! 5⭐️
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi PurpleNetti,
We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Safe and easy to use
Using Humm to purchase items was very safe and easy. This is the first time I have used it and everything went smoothly.
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Customer,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is a great product
Humm is a great product, love being able to use it for all kinds of things
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Angela,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. It really sounds like you are getting the full experience of what we offer so thanks again.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I love it it's good to have
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Alice,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Reply from humm Classic - Australia
Hi Clare Piggot,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is very easy to use
Humm is very easy to use. It keeps payments simple and has great options. Highly recommended.
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Sue,
We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm makes me and my family life so…
Humm makes me and my family life so easy. Thank you
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Caroline Bylebyl,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is so easy to use and it saves the…
Humm is so easy to use and it saves the details of any bpay if you want to
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Terresa,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We too are SUPER happy to have BPAY onboard and so our valued customers can pay for the things they need in even more ways than before!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I have been with Humm more than 3 years…
I have been with Humm more than 3 years now and I have never had a problem, the service staff are wonderful and have answers to any questions you need answered. The Humm App is easy to use and more stores have been added with great discounts. So apply and join the Humm Club.
June 24, 2022
Unprompted review
Reply from humm Classic - Australia
Hi David Matuatia,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. Thanks for being not only a valued customer but an advocate for us also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
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