Humm is one of the best pay installment I've ever used I love that I can move my dates when I need to no matter what time in the year by where after pay only 6times total, plus an extra benefit of not... See more
Company replied
Location
Switch locationHarrington Street 121, Level 1, 2000 The Rocks, New South Wales, AU
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See what reviewers are saying
Shopping with Humm is easy peasy!!! Found a lovely winter coat on sale at Myers online, added to cart, chose Humm at checkout, chose my preferred payment option and viola!!! Click & collect next day!... See more
Company replied
I like the speed on the online order to the shop I pick my stuff took them to counter and put the online order in they click on it near instantly and I was gone to do my day. But logical if they acce... See more
Company replied
The website got stuck in an infinite loop with my email address, passwords and sending me confirmation codes when I was trying to set up my account. Luckily I was able to speak to a rep who was able t... See more
Company replied
Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
Harrington Street 121, Level 1, 2000, The Rocks, New South Wales, Australia
1.9
Poor
250 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good service 👍
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Darren Daniels,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Easy and straightforward to use
Easy and straightforward to use, nothing hidden. A great product giving peace of mind.
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Matthew,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I have been with Humm for quite a while…
I have been with Humm for quite a while and never had any troubles, the site is easy to use and the payments are reasonable.
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Customer,
We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Easy to deal with
Easy to deal with. Very trustworthy company. Good deals.
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Todorova,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
humm are excellent 👌
Humm are excellent to use so useful to buy so many things u need for paying things of the payment plans are set out great affordable for anyone I’ve always had a great experience with them and customer service is fantastic
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Todd,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
5 🌟 The best!
Easy fast and great products at awesome prices.
Thanks guys
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Ashley Dopson,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I like Humm because it allows me to pay…
I like Humm because it allows me to pay my good into many affordable payments
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Ratha Yin,
We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
The actual shopping was fine ..
The actual shopping was fine ..
6 days later still waiting for dispatch ..
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Jaki Brooks,
We appreciate the time you have taken to leave feedback and are sorry to hear of your recent experience.
If you did wish to discuss your concerns further; please do not hesitate to get in touch by emailing your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is easy to use
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Judi,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. Our Product Team work continuously to make your app experience better so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
I payed a bill with humm
I payed a bill with humm
It was easy to upload and all my payments are set out clearly, and my bill was paid in a timely manner. I'll definitely use humm again to help with paying my bills.
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Shelley Vuzem,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We too are SUPER happy to have BPAY onboard and so our valued customers can pay for the things they need in even more ways than before!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Excellent no problem
June 29, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Dienmark,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. Thanks for being not only a valued customer but an advocate for us also!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Good service/
June 28, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Raymond Sumner,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
thanks alot humm
thanks alot humm
make my life more easy
about my bill so easy now
thank you again
June 28, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Rabha Muhammad,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We too are SUPER happy to have BPAY onboard and so our valued customers can pay for the things they need in even more ways than before!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
HUMM has always made buying presents easy
HUMM has always made buying presents easier. I was able to buy and email a present for my nephews 21st Birthday all from the comfort of my home and pay it off over 10 easy payments.
June 28, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Matthew Barry,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. It really sounds like you are getting the full experience of what we offer so thanks again.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
The website got stuck in an infinite…
The website got stuck in an infinite loop with my email address, passwords and sending me confirmation codes when I was trying to set up my account. Luckily I was able to speak to a rep who was able to help me start "over" and get it done! I was able to make my purchase and the repayment schedule was a welcome surprise! Thanks humm!
June 28, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Kevin O'Neill,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Very impressed with the whole humm…
Very impressed with the whole humm concept be it buying products or paying bills. I have found it so handy to keep on top of everything.
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Wayne,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
A seamless transaction
A seamless, easy transaction! Purchased online on Saturday night, shipped on Monday to be delivered Tuesday!
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi BeckyF,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is great and im being with them…
Humm is great and im being with them for so long. I think they should give more limit for little humm though.
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Shehan,
We appreciate you taking the time to leave us your feedback and understand that you still feel we have some room for improvement.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
The Happy Pet Place has a good selection of quality products at a good price.
The Happy Pet Place has a good selection of products at a good price. The staff member that served me is always polite and helpful.
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Angus Selman,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Humm is an amazing app to have with and…
Humm is an amazing app to have with and it gives you piece of mind for paying bills and getting that special thing you have always wanted
June 27, 2022
Unprompted review
Reply from humm Classic - Australia
Hi Donna Douglas,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. It really sounds like you are getting the full experience of what we offer so thanks again.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
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