Humm is one of the best pay installment I've ever used I love that I can move my dates when I need to no matter what time in the year by where after pay only 6times total, plus an extra benefit of not... See more
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Location
Switch locationHarrington Street 121, Level 1, 2000 The Rocks, New South Wales, AU
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See what reviewers are saying
Shopping with Humm is easy peasy!!! Found a lovely winter coat on sale at Myers online, added to cart, chose Humm at checkout, chose my preferred payment option and viola!!! Click & collect next day!... See more
Company replied
I like the speed on the online order to the shop I pick my stuff took them to counter and put the online order in they click on it near instantly and I was gone to do my day. But logical if they acce... See more
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The website got stuck in an infinite loop with my email address, passwords and sending me confirmation codes when I was trying to set up my account. Luckily I was able to speak to a rep who was able t... See more
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Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
Harrington Street 121, Level 1, 2000, The Rocks, New South Wales, Australia
1.9
Poor
250 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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Give Humm a try...its easy
Shopping with Humm is so easy even for us Boomers.
Prompts and instructions are simple to follow
I will continue using Humm
March 20, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Joanne,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
My payment plan suppose to be on a…
My payment plan suppose to be on a fortnight. I have been always in time. Suddenly I went to check it now says card is frozen and I must pay it off and was overdue 5days ago! No warning no email to remind and some reason it’s off the payment plan. So I can’t wait to call them and complain what the hell is that.
March 22, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Erika,
We appreciate the time you have taken to leave feedback. We are sorry to hear of your recent experience.
We’d like the opportunity to assist or clarify this matter for you, and so if you wish to discuss your concerns further; please get in touch by emailing your contact details to customer.experience@shophumm.com.au and a member of our Team will be in touch.
Regards,
The humm Support Team
My experience with Humm is highly…
My experience with Humm is highly recommended. It would help me out a hell of a lot with all my bills so I’m not playing at one. Big sum and I still have money in my account. How do I continue to use humm in the future has to pay bills and whatever else I need for my future. Thank you Humm
March 20, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Denis,
We really appreciate you taking the time to provide your feedback. It really sounds like you are getting the full experience of what we offer and what we aim to do for our customers – it’s great to hear and we are happy that the service is benefiting you!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Reply from humm Classic - Australia
Hi Karen,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
I had a very successful account transaction and would recommend Humm to any one.
It was quick, and easy to operate. It is a great help for me financially with the no interest charged. It also keeps me up to date with my bills.
March 16, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Terry,
We really appreciate you taking the time to provide your feedback. It really sounds like you are getting the full experience of what we offer and what we aim to do for our customers – it’s great to hear and we are happy that the service is benefiting you!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Great for new applicants
The user experience was perfect for a beginner shopping in IKEA. Was able to set up an account and use on the spot. Thanks Humm
March 11, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Jeff,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
its fast and easy
its great to know that its there and it is a fast easy process
March 13, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Lyn,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Great service and so helpful
March 15, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Jay,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
The support team at humm
The support team at humm, provide wonderful assistance which helped the hurdles we were faced with when trying to purchase an outdoor kitchen. Thanks team!
March 12, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Colleen,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Seem less experience
March 7, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Craig,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Reply from humm Classic - Australia
Hi Janene,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
Simple to use.
March 2, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Marilyn,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
I cannot comment too much at this stage…
I cannot comment too much at this stage as I have only just started with Humm. However, the initial process was made quick and easy by your company. Thank you for your expediency.
March 3, 2023
Unprompted review
Reply from humm Classic - Australia
Hi William,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
I used humm to pay my car rego
I used humm to pay my car rego, which is fantastic!
I thought it would be an instant payment.
However it need to be made known upfront to users that payments will take 3- 5 days to process.
I needed to pay my rego before it expired or else I was up for an extra $80!
Luckily payment was processed within 4 days & only 1 day before my rego expired, but it was a nervous few days checking if the pay payment had been actually been received by the biller.
February 28, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Julie,
We appreciate the time you have taken to leave feedback. We are sorry to hear of your recent experience.
if you wish to discuss your concerns further; please get in touch by emailing your contact details to customer.experience@shophumm.com.au and a member of our Team will be in touch.
Regards,
The humm Support Team
It went very smooth no drama at all
It went very smooth h no dram at all
February 27, 2023
Unprompted review
Reply from humm Classic - Australia
Hi CJ,
We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!
If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.
Regards,
The humm Support Team
I have had a great relationship with humm
I have had a great relationship with humm this is my fifth purchase with humm and it is always a pleasure to do business with.
February 23, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Alan,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
So easy and so quick
So easy and so quick
You helped me out of a spot with roots growing in my drains causing it to be blocked The plumber did all the paperwork and you approved so quick. Thanks
February 15, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Carole,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Reply from humm Classic - Australia
Hi Barbara,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Easy to use and the process went smooth…
Easy to use and the process went smooth 👍
February 23, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Adam,
We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. Our Product Team work continuously to make your app experience better so thanks for noticing!
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
Dentist
Easy to use.Dentist finds it easy.This way he gets more customers as we can afford to go.
February 23, 2023
Unprompted review
Reply from humm Classic - Australia
Hi Tracy,
We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.
If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.
Regards,
The humm Support Team
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