Shopminivip Reviews 635

Item came with wrong name on was told a replacement would be made on 2nd March - no contact since then tried all ways of contacting and no reply too see if it has even been made yet . Customer service really not great I’ve bought so much from them aswell

The website was easy to follow and the service was fantastic from start to finish.

I was so happy with the item I ordered.

Arrived very quickly, fabulous quality and made my daughters first Mother’s Day perfect 🤩

Do not order from here. They will send incorrect item and then fail to reply to countless emails to rectify! Happy to take your money but won’t respond to send the correct item ordered

Made first order and it was wrong
So I sent an email saying I made a mistake
Then reordered again
Money was sent straight back to my account and my order came through
Absolutely perfect
Great customer service,,
I will order again for that special item again 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 up from me
Thank you SHOPMINIVIP

I'm loathe to leave this review as the items received were of good quality and weve been gifted items from them before also good howover on this occasion what I ordered and what I received were not the same and their website says the phone line is no longer in use so to email the sales team. I did this back on the 10th Jan and still have not had a response.

⛔️AVOID THIS COMPANY ⛔️
I have emailed 5 times regarding my refund of items that are innacurate described on sizing and no reply

PLEASE AVOID BUYING !!!!
Shocking customer services no replies

Dont wait long for delivery good qaulity goods

Quick delivery, good packages. Kept informed

I purchased a Christmas Eve board for my son in August, despite numerous emails regarding my order this item never arrived.
I will now try to get a refund! Am really disappointed and would certainly never look to order from them again and would urge others to be cautious!

Personalised pyjamas for my daughters birthday never turned up. Zero response from company after initial order. Tried emailing, socisl media etc, just nothing back. Luckily got my money back from bank after raising dispute. Very disappointing. Don't waste your time with these crooks

Chose and paid for express delivery as website said it would be here by 15th. No updates on tracking and response to my multiple messages on multiple platforms.

Ordered hoodie for birthday present. 10 days later still not received and can't get response to any of my messages. Shocking customer service

Ordered 28th November
I wouldn’t use this company again. Poor website page. I have ordered items, money quickly debited from account. No way to track your order. Overall poor experience. I’m still waiting for my order since 28th November

Ordered 4 Polar Express hoodies and just wow. Quality Fantastic, Logos very professionally done and hoodies very true to size. 100% will buy from Mini VIP again.

I paid via PayPal and it came up ‘fade wear ‘ - didn’t received a thanks for your order or anything - I just googled fade wear and they apparently were dissolved in 2020 !!!!
Do NOT order - scam scam scam

Products were well made good quality and perfect sizing aswell would definitely use again 💯%

Bought matching pjs for me my partner and family, only one of them came back personalised and we’re all different shades of red would not order again