Erika Aokia offered me a welcome bonus, after I glanced through the email and asked about it. Shoppinginjapan was amazing! Got the exact watch I wanted at a cheaper price and in mint condition. Their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shopping in Japan is an absolutely awesome shop and Erika ist the Queen of Customer Support and Communication. The overall experience was pure pleasure. I bought two watches from them in a span of a m... See more
Erika of SIJ was in contact with me the whole time from the moment I purchased the watch until the day it arrived. she kept me in the loop and aware of the shipping process from Japan all the way to... See more
Amazing customer service and products. Erika was kind and helpful in the whole process. I did not expect to receive a thank you email when I placed the order. She was helpful in answering my que... See more
Company details
Written by the company
Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi
Contact info
Yokohama, JAPAN, United States
- sales@shoppinginjapan.net
- shoppinginjapan.net
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent online experience
Shopping In Japan NET had the watch I wanted, and ordering was easy. Shipping was quick, and the watch arrived in perfect condition. Highly recommended!
January 27, 2026
Excellent UK delivery
Watch received safely and within one week to UK. Erika was very helpful and diligent in helping me arrange payment and giving advice.
January 26, 2026
Unprompted review
Great selection, fast and friendly support
Amazing customer service and products. Erika was kind and helpful in the whole process. I did not expect to receive a thank you email when I placed the order. She was helpful in answering my questions.
Selection of watches are great at a reasonable price. I am glad I stumbled across this site as someone who lives in Australia its very difficult to find a good range of selection locally.
Packaging and shipping was great and very quick. It took less than 5 days with standard international express. I will definetly be a returning customer.
January 28, 2026
Unprompted review
Great customer service
SIJ personnel, Erika, kept in touch with me from the time I ordered to the time of delivery. delivery was prompt and personal. I feel very confident that this is a great company with outstanding customer service and would do business with them again in the future.
January 20, 2026
i like your company
Thank you for bringing your shipping company into real
January 30, 2026
Unprompted review
Great prices, fast delivery, and excellent support
I had a great experience with shoppinginjapan.net. The service was excellent from start to finish — very smooth and well organized. Shipping was surprisingly fast, the prices were excellent, and the packaging was done with great care. The staff provided outstanding feedback and support, always helpful and responsive. Overall, a top-notch service, and I will definitely love to shop there again. Highly recommended!
January 30, 2026
Unprompted review
The item is brand-new
The item is brand-new, packaging was absolutely great. Item is authentic and well functioning.i love it.thank you more power, i will definitely buy again.
January 18, 2026
Quick and efficient
Quick and efficient. Helpful customer service. Fast shipping, considering it was international.
January 16, 2026
Fast response
Fast response, secure packaging and clear communication about shipment.
January 26, 2026
Unprompted review
Prompt communication and shipping
January 15, 2026
It was a wonderful experience
It was a wonderful experience, good quality,genuine watch.delived in time...
January 12, 2026
Outstanding customer service
Erika of SIJ was in contact with me the whole time from the moment I purchased the watch until the day it arrived. she kept me in the loop and aware of the shipping process from Japan all the way to Hawaii. it arrived rather quickly via DHS with the delivery person hand delivering it to me. it was an amazing experience and I would not hesitate to buy again from SIJ. customer service was outstanding. I recommend this company to anyone.
January 26, 2026
Unprompted review
My watch arrived nicely packaged with…
My watch arrived nicely packaged with everything from Seiko and Shopping In Japan Net. Thank you
January 12, 2026
Great to do business with.
Competitive price, prompt service. The watch arrived perfectly packaged and as advertised.
January 11, 2026
From Japan to Rome with Love
I saw the site while looking for my a specific Seiko, GREAT customer service, updates on the item and it’s delivery and also for the price. Definitely buying here again after enjoying this one.
Thanks also for the postcard and the gift that I didn’t expect. A special touch that I really appreciate.
January 8, 2026
Reliable seller. I recommend! 5 stars experience.
My first time buying on the site.
Bought a Seiko watch. Now my most beautiful watch on my collection of 6.
Fast shipping and great customer service.
They even sent me candy!
A+ seller.
December 15, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.