I first started using Remi a few years ago after getting tired of the expensive night guards from my orthodontist - not covered by insurance, either way too thick or too thin, and inconvenient appoint... See more
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Remi is a direct-to-consumer sleep and wellness company.
50 Francisco St, Suite 275, 94133, San Francisco, United States
Replied to 91% of negative reviews
Typically replies within 2 weeks
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I have used Remi for my mouth guards for daytime bruxism the guards are great. The customer service is amazing! Thank you!

Reply from Remi
Love the lightweight non bulky feel of the Remi nightguard. Take a few minutes to do a virtually assisted impression. Extremely helpful.

Reply from Remi
I’ve been using a night guard for months now, and it’s become part of my routine. It’s held up well over time, and I’ve noticed consistent relief from grinding-related discomfort.

Reply from Remi
I was looking for something that's worth the price and I didn't regret getting guards from Remi. The quality and durability make it work long term.

Reply from Remi
The company is such a scam honestly. The night guards fit awfully even though I had them assist me in taking molds and when I tried to cancel it, they told me I either had to renew once again before I could cancel or I could pay them $40. Just another shitty company trying to scam you out of money and claim it's "just in the fine print". Their customer service is difficult to get in touch with, dishonest, and overall unhelpful.

Reply from Remi
I have been using Remi for 3 years. Customer service has been very responsive whenever there has been an issue. I need mouthguard replacements every 6 months as I have a teeth grinding problem, and I haven’t had any issues with my subscriptions.
Overall, I recommend!

Reply from Remi
Very responsive and also great at taking care of customer issues!

Reply from Remi
I had a great experience with Remi. The process was easy, everything arrived quickly, and the retainers fit perfectly. Super comfortable and high quality—I’d definitely recommend them to anyone looking for a convenient at-home option!

Reply from Remi
Nearly impossible to cancel the subscription.
The night guards are so thick and sturdy, nearly impossible to be comfortable with them.

Reply from Remi
I’m very happy with my Remi night guard. The quality of my product is similar to that from my dentist office, but at a better price! I received personalized attention via zoom call to get the right fit with my home kit. Great product at a great price!

Reply from Remi
I have been using Remi for almost 2 years now and I love my guards. I also use their sonic cleaner and it works amazing. Customer service is so helpful. I actually had an issue with a guard not fitting properly and I was so grateful for how quickly they took care of the matter. I recommend Remi to all my friends.

Reply from Remi
The mouthguard seems well made but the subscription service is very shifty. They have you agree to buying a second set before they’ll allow you to cancel. If you need to cancel for any reason, they will make you pay the difference between the one time fee and the subscription cost ($40). I would not recommend using them due to their irregular subscription terms or service agreement. I also called in to cancel and was told that it was going to be a $30 fee and then when the invoice came, it was $40.

Reply from Remi
Great product that autoships straight to my door and fits great after custom molding. The cleaning device keeps them lasting longer and my mouth healthier.

Reply from Remi
I ordered a set of night guards once from this company in 2023. I've paused my subscription since then as I don't need another set. I've recently tried to cancel the subscription and after getting multiple emails from different individuals (it doesn't seem like they communicate with eachother and ask me the same thing over and over), i'm told that I need to pay $40 to cancel. This was not disclosed when I initially ordered. I'm tired of pausing and worrying that i'll be charged every 6 months for a new set if I forget to pause. The product itself isn't bad, but the customer service is awful.

Reply from Remi
Do not use!!! They never cancel subscriptions and will charge your card repeatedly!! Skipping orders does nothing. Even spoke to someone and was told they cancelled subscription, but they charged my card again a few months later. AVOID!!

Reply from Remi
The customer service and product that Remi offers are exceptional. I am a heavy night teeth grinder and these mouth guards/retainers have saved me.

Reply from Remi
So far the process has been smooth. I have just sent my impressions back and will receive night guard soon. They are very responsive and helpful with creating the impressions.

Reply from Remi
Remi is an awesome company that provides a great product at a incredible price. I am a 63 year old male and I have sadly grown not to trust many people and especially companies. Remi is a company that I trust. My dentist had suggested I use a night guard because I have a lot of expensive dental work in my mouth. I had an old night guard which I hated using because it was big and bulky and kind of gummy. I saw a YouTube add about Remi night guards and took a chance. I am so glad I did. I went through the process of creating impressions with Remi helping me step by step. I had an issue and Remi even helped me get through it. To top it off, I brought my new night guards to my dentist to get his opinion. He said the guards are exactly the same as the product they make at 1/4 of the price. Remi is a good company with a great product at a incredible price.

Reply from Remi
I've been a Remi customer for years. The product works great. It fits my teeth perfectly and protects them from grinding.

Reply from Remi
This company provides consistent deliveries of high quality mouth guards. Our experience has been very positive for 3 years so far.

Reply from Remi
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