Remi Reviews 1,135

I have not received my night guard, but I gave 5 stars for the communication and outstanding customer service. I did a zoom call with Jimena and she was very professional and made the process quick and easy. Thank you I look forward to having my night guard!

I have been working with the company for a few years after I was sick of paying over $400 for a mouthguard from my dentist. Once your impressions are correct and you have your first set, it's super smooth sailing for future guards and needs. I never had an issue until my latest guards were delivered. There was a weird chemical taste associated with them that I couldn't get rid of. After reaching out to customer service for help and troubleshooting with their guidelines, not only did they take the time to try multiple solutions with me that ultimately didn't end up working, they sent me a replacement set of guards at no charge to me. I was only hoping for a discount on my next order since I had those guards for a few months before even using them. Grade A customer service!

Everything arrived like clockwork. I had a dew questions and Remi responded quickly to help. Impressive

Honestly just wanted something simple and this did the job. Comfortable, no weird taste, and the subscription is a plus so I don’t forget to reorder.

I have been using Remi for years. I buy the teeth whitening and mouth guard. There mouth guards are of high quality and come in 3 different thickness. I like the 1.3. Dentist charges are astronomical compared to Remi as far as the mouth guards go. I am very happy with their products. They are very quick to respond via email and have great customer service.

I have been a Remi customer since 2022 after my dentist informed me that I had hairline crack in a molar from clenching my jar (awake and asleep apparently). I have become more conscious of it during the day and stop myself and I found that my insurance only covered a small portion and it was a one and done deal. I found Remi and liked that I receive a new guard twice a year. I have been a customer since. The guards a way more comfortable than the bulky ones from dentists and I am so glad I went this route because I know I would not have been compliant with the others. The molar has not changed so I know it is doing what I want it to do. I have since recommended Remi to others who want a lighter mouthguard (Remi offers multiple thicknesses, mine is the lowest.) I recently decided to update my impression for just the top as that is what I prefer. Remi was there to help through each step, I had some issues and needed a new kit and Zoom call to get it right. The Remi consultant was kind, professional, and in one try we had the impression done! Thank you Remi!

Remi is THE place to be if you want to save your teeth from grinding down to nothing. They will do everything in the book to make sure the guards fit properly and do the job, including calling on the phone for a walk through if needed. And it’s all done for half the price of a dental office. Good deal all the way around.

I needed assistance making my first impression and the rep on the zoom call was so helpful and cheerful

Ok This was my first time trying a custom night guard, and I’m really impressed! It fits perfectly, feels comfortable overnight, and I already notice less jaw tension in the mornings.

Horrible experience. I ordered a set of night guards, but they shipped it to the wrong address. I requested a refund, and they stopped responding to my emails. Scam.

Excellent product. Excellent service. Love Remi!

I've used remi in the past before my most recent purchase. The process is easy, and they are consistent in following up on the progress of your nightguards. I lagged on getting back to them so my first mold was not usable since it was no longer in the system. Regardless, they have great pricing and deals, so it was without a question that I'd purchase again. Its definitely saving me money from paying $400 plus with insurance for one night guard that cracked and they would not replace it for free. I am very happy remi exist, its literally saving me from having headaches nightly due to my clenching.

The instructions are easy to follow and the impression kit is easy to use. I am very happy with my mouthguard. I emailed customer service because it took longer than I thought it would for the item to ship and I got a quick answer and then I got an email when it shipped.

I ordered two different products and received the same item twice. This was not the order I placed.

Since the error was not on my end, I do not feel it is reasonable to require me to pay for return shipping or wait for the return to be processed before the issue is corrected. I am requested a refund or replacement without additional cost to me but I am still emailing back and forth with customer service. I did like the night guard but I don’t need 4!

I was worried about wearing a night guard, but Remi guards are really comfortable and thin. I don’t even notice I’m wearing it while sleeping, and my jaw tension is gone.

I never thought a guard could be this comfortable. Remi’s fit perfectly, no gagging, and my teeth grinding doesn’t wake me up anymore.

I first started using Remi a few years ago after getting tired of the expensive night guards from my orthodontist - not covered by insurance, either way too thick or too thin, and inconvenient appointments. This is a game changer. I use my FSA to cover 2 Remi retainers/night guards a year. I have them at a custom thickness and I appreciated the at home molding kit, especially since they can review them via pictures and there is an extra mold if you need to redo one. I clench and grind my teeth a lot at night, so i like getting new ones often so i don’t crack through the hard plastic. Their support team is very helpful too. Overall, very happy with Remi!

Great experience! Easy to place order and complete the imrpessions; lots of resources and support along the way with written instructions AND video instructions, as well as the option of connecting with a real person over video or call to help. Fast service!

I ordered about 15 sets of braces from Remi in the last few years and I do admit, only once got a bit ticked off when they moved the business, they stagnated delivery and impression got lost. BUT they made up for it with new impression kit and great guards which up to this day never once broke! I got some from German lab for 236 Euro for 1 half, which broke after 2 month. Remi has the best and best prices.

The customer service is great. I think the money i paid was a good value. I have no issues with the night guard this is my 2nd order