Shoptiques Reviews 189

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and timely delivery of their orders, often noting that products arrived earlier than expected. Many people appreciate the careful and secure packaging, ensuring items arrive in perfect condition and as described. Reviewers are consistently satisfied with the quality of the products and the excellent prices, often finding items significantly cheaper than retail. The overall buying process is described as easy and efficient, with many customers expressing their intent to order again. However, some customers experienced issues with mystery boxes, where contents were damaged or not as expected, leading to disappointment regarding quality. A few others also felt that their order status was not updated correctly, making it difficult to track returns.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the items being... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speedy and quick... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the transaction and the... See more

Quality

Customers had positive experiences with quality, often noting that items were exactly as described and in... See more

Price

Clients share positive opinions on price, with many reviewers finding items at good prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast shipping, nice packaging that included a personal written note from the boutique. I was excited to see it came from a small business in Lafayette, where I grew up as a child. I will definitely ma... See more

Rated 5 out of 5 stars

I received my order with fast delivery and am completely satisfied with the product. My only concern was the 14 days return policy due to the fact that the Birkenstocks that I ordered are a Christma... See more

Rated 5 out of 5 stars

Bought new OnCloud sneakers. About $40 cheaper than retail. The item was exactly as described, perfect condition, and speedy delivery. I couldn’t be more delighted!

Rated 5 out of 5 stars

Very pleased with entire transaction. The personal note handwritten was so unexpected and a wonderful touch! This little sheep is the “back up” to the one she received as an infant. Sheepy goes every... See more


Company details

  1. Online Marketplace
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Women's Clothing Store

Written by the company

Shoptiques is a marketplace connecting independent boutique retailers with shoppers who want something they can't find at the mall. Every product is stocked by an independently-owned boutique, hand-picked by the owners themselves. Discover merchandise by category, by neighborhood, or by individual store. One-of-a-kind apparel, jewelry, accessories, home goods, and gifts from thousands of small businesses across the country, all in one place


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good price and high quality

Arrive on time, package looks wonderful. High quality and in good price

February 12, 2026
Unprompted review
Shoptiques logo

Reply from Shoptiques

Thank you for shopping small and supporting independent boutiques!

Rated 1 out of 5 stars

Buyers BEWARE

Buyers BEWARE. I purchased four mugs and one was broken when I received it; when I initially reached out, they were quick to respond and offered me a replacement mug or a $25 gift card. I indicated that I would like a replacement, but if that wasn’t available, I would be fine with the gift card. I have not heard one word back after that, but I have sent multiple emails for them to respond and they choose to ignore them. So, I am without my replacement and the money I paid for it, a very unscrupulous company.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Nice customer service

Received a couple of calls from m Store as their stock didn’t have the size in the color I ordered. Worked out fine, I was familiar with the product and any color was fine, but glad they called rather than just canceling order. Loved the shoes. Came quickly.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Very happy with my order and shipping.

December 24, 2025
Unprompted review
Shoptiques logo

Reply from Shoptiques

Thanks Anne-Marie! We're so happy to hear it—appreciate you shopping with us! 🛍️

Rated 5 out of 5 stars

Best online experience

Exactly what I was looking for at the best price! The shipping was amazing!!! I received my item within 3 days! They made it before Christmas😍

December 24, 2025
Unprompted review
Shoptiques logo

Reply from Shoptiques

Thank you so much for the kind words! We're thrilled your order arrived in time for Christmas—our boutique partners work hard to ship quickly, and it's wonderful to hear it made a difference. We appreciate you shopping with us and hope to see you again soon! 🎁

Rated 5 out of 5 stars

Order experience

Awesome . Customer service was great and the Oder arrived in a timely fashion.

December 19, 2025
Unprompted review
Shoptiques logo

Reply from Shoptiques

Thanks Kim! We're so glad the experience was great. Appreciate you supporting our small boutiques! 🙏

Rated 5 out of 5 stars

Excellent service

Easy to order after not being able to find an item anywhere. Received my order in a timely manner! Thank you!😊

December 12, 2025
Unprompted review
Shoptiques logo

Reply from Shoptiques

Thanks Debbie! So glad you found that hard-to-find item—our boutiques take pride in carrying unique pieces you won't find everywhere. Appreciate you shopping with us! 💎

Rated 5 out of 5 stars

Very pleased with entire transaction

Very pleased with entire transaction. The personal note handwritten was so unexpected and a wonderful touch! This little sheep is the “back up” to the one she received as an infant. Sheepy goes everywhere with her. Now we have a plan in case Sheepy gets lost. Thank you so much!

December 10, 2025
Unprompted review

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