Shower Enclosures Direct Reviews 

177
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

bought an item through B&Q marketplace. Product Faulty. very poor communication. 1 week on and still waiting for a satisfactory response

Rated 4 out of 5 stars

Renewed the bathroom I thought the frame less shower cubicle will be ideal. It looks good but has little complications with the installation as the instruction where not clear . After loads of mi... See more

Rated 1 out of 5 stars

I ordered a deluxe 900mm pivot shower door that took nearly two weeks to be delivered. I had to call three times to receive delivery. The shower door was poor quality, very flimsy and the magnetic sea... See more

Rated 1 out of 5 stars

Ordered quadrant tray and shower enclosure with WC, tap and shower. Quadrant tray turned out to be faulty once fitted as the water traps inside tray despite being leveled on the sides. Pictures send a... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Delivering fantastic bathroom products with technical know how. We have been based on the Cornwall and Devon border for 10 year importing 1000's of shower products and selling direct to the general public cutting out middle men and giving you the best prices available.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

177 reviews

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1.6

All reviews

(177)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Shower enclosure

Delivered on time.Nothing missing.Good instructions with easy assembly.Fitted well together with well engineered components.

January 4, 2017
Unprompted review
Rated 5 out of 5 stars

Aquaspar Deluxe Arc Shower Screen

Thought delivery charge was a tad excessive but on arrival could see why, extremely well packed took nearly as long to access it as it did to install it. The screen was excellent especially for the price, all the fittings were sealed in a vacuum pac and fitted perfectly on my wall which must be a good 20mm out. Looks class now installed, would not hesitate to use this company again.

November 24, 2016
Unprompted review
Rated 4 out of 5 stars

Shower Screen

Good quality well priced product. Had issues with the delivery company they use (XDP Express), item was week late being delivered. Simon and Josh were very friendly and helpful in trying to sort out this issue.
Otherwise, it would have been 5 Stars.

November 17, 2016
Unprompted review
Rated 4 out of 5 stars

Great product...

No more shower curtains!!! does ,,,the job really well..
But the shelves have fallen off which is not nice..but still happy with it

September 28, 2016
Unprompted review
Rated 5 out of 5 stars

Shower screen

Folding shower screen was easy to install and folds away very neatly ordering was easy and delivery was good
Good all round experience

September 26, 2016
Unprompted review
Rated 4 out of 5 stars

Good product

My daughter needed a space saving bath shower screen for her very small bathroom. This (folding) type proved to be ideal and is a good, solid product.

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect sales

We have bought two shower trays and enclosures from this site and are pleased with the product, we were not sure what to buy so phoned and we were dealt with a very helpful knowledgeable chap, we would certainly recommend this site to anyone looking for bathroom fixtures.

September 15, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered a few bits from this company including shower enclosure, basin, shower tray and toilet system. Such an easy company to order with and excellent customer service and very fast delivery. Would definitely use this company again.

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

Shower Screen

Excellent quality shower screen delivered on time.
Exactly as ordered and as good as hoped.
For the price charged the screen really is top quality.

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

shower

We haven't had the shower installed yet will let you know when we do .but the speed of delivery was excellent.

September 13, 2016
Unprompted review
Rated 1 out of 5 stars

Regret ordering from them

Bought shower enclosure and was messed around wholesale by delivery company they use. Item arrived damaged (shower tray). Could get past that as put next to wall. Told by delivery company they would sort it with showersenclosure direct (aka blue bear) shower door touched toilet when being installed and shattered. Ring blue bear and they don't do spares so have to buy enclosure again and deal with the delivery Cowboys . Attitude to it all was suck it up.
So I asked why they use an unreliable pallet company, well they just do. I asked was there a way I could avoid using the pallet company as they don't deliver on time or contact the customer, answer nope. Had to order new unit and use the Cowboys at a cost of £50. Dos the pallet company send me a single message? No, they delivered on the off chance , thanks shower enclosures, I said I didn't want to use the cowboy delivery and they loved up to there reputation. YOU choose them to deliver and let the customer down (again)

September 12, 2016
Unprompted review
Shower Enclosures Direct logo

Reply from Shower Enclosures Direct

Hello Jayne,

We are sorry to hear that you felt this way about the service provided by our couriers, we do state that if you have any problems with your items then you need to contact us directly via phone or email so that we can help to resolve the problem as soon as possible for you.

We do keep various spare parts in stock for our customers such as rollers, shelf clips, handles and various other spare parts however, the shower doors themselves are not classed as a spare part as they make up the main part of the enclosure.

Kind regards

Shower Enclosures Direct

Rated 5 out of 5 stars

Superb peice of equipment.

Easily installed. My only criticism is on the instructing sits showning square legs for the base.
The ones that came with my base were the round ones. Fitted nicely after 'fiddling' about - the square would have been better and solid.
Other than that really happy.

September 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

arrived on time, very well packaged, in perfect condition, good instructions and easy to install. I am very happy and would use this company again

September 9, 2016
Unprompted review
Rated 5 out of 5 stars

Shower enclosure

Service was excellent beginning with the phone call before ordering and the subsequent purchase . The product arrived earlier than expected and was just what I wanted . The price also beat other websites . Would definitely use again

September 9, 2016
Unprompted review

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