Showery UK Reviews 

4,472
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, noting that they effectively improve water pressure and provide a better shower experience, with some appreciating the filtration benefits for hair and skin. Reviewers often find the shower heads easy to install and appreciate the different flow settings available. The quality of the products is frequently highlighted as good, with some mentioning the recyclable packaging. However, some people were dissatisfied with the response times from the company, reporting no replies to emails regarding order issues, faulty items, or refund requests. Delivery service is a common concern, with many experiencing significant delays, lack of tracking information, or orders not arriving as expected. A few other people also felt that the product quality was poor, describing items as cheap-feeling or not durable, and some found that the shower heads did not improve pressure or were worse than their old ones.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with improved... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the product as a great... See more

Response time

Customers consistently note negative experiences with response times, with many reporting no replies to... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

Placed a order on 26 May. No follow up communication from the company on delivery. Keep checking the status of order on their website - just says that they are experiencing delays and should be d... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(4,472)

281 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful customer service

My experience with Showery has been dreadful & I would not recommend dealing with them. I purchased a shower head. It did not fit my shower so I cannot comment on the product. But trying to return the product and get a refund has been a woeful experience. The company will not respond to emails & I cannot find a phone number. My attempts to secure a fund continue . . . . what a sham

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality, faulty design, holds standing water, poor flow

The shower head was useless - restricting water flow immensely (even though I got the flow boost version). Used once then installed a simple one from Victoria Plumbing and the flow is much better. Cold water sits in the shower head after use and can’t be drained until you remove the whole shower head. This means your next shower would be cold because there’s no way to push out the cold water. Plus there is filtered water sitting there breeding legionnaires 🤢. While I was waiting for their protracted returns process (where they tried to tell me to shoot a video of the shower head not working and offered partial refunds) I had dried the shower head in the utility room and noticed the chrome peeling away! After one single use and no cleaning products! I can’t imagine it would last more than a couple of weeks.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Was recommended Showery for a shower…

Was recommended Showery for a shower head that had an in built filter and worked with a power shower.

When I received the shower head it did not have any filter plus the quality of gen product looked like was made by someone’s 3d printer (maybe they all are now)?

Anyway no problem I’ll just contact Showery to point this out and for them to send a cotton filter. Website contact us says answer back in 24 hours. Lo and behold it’s been a week and no response nada. Not even a phone number to call.

Unfortunately I have to leave this review and wish I had checked TP before ordering with them. I can’t even return it as I have no response.

Sorry to say Showery have left this purchaser like a damp squib!

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a shower head from this…

Ordered a shower head from this company, the quality was very poor and decided to return it. You can only email this company as do not list a telephone number.After numerous emails I have sent them they have still not replied. Wish I had read the reviews first, steer clear of this company and read other reviews.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting fraudulent company

Disgusting fraudulent company. "Showerhead" sent was a peice of junk im presuming from somewhere like pounds land(too cheap for shein). Ive since ordered a much better Showerhead from shein for 1/4 of the cost. Came much quicker and had free returns too. Showery claims to be based in uk but it's a chineese company that takes ages to arrive and doesn't offer free returns(shein is also from china but offers both of these things!) Once you email showery asking to return expect replies that takes multiple weeks. They clearly don't want you to return the junk! They also delete bad reviews/comments off their Facebook and instagram. Most their posts say like 5 comments etc but when you click on them there is 0 comments. They are clearly deleting bad comments reviews as pretty much every post says a certain amount of comments that aren't there! Avoid just get a new showerhead from shein much better quicker delivery and offer free returns. This company does not offer free returns it only wants you to keep their overpriced junk!

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

My experience was not trouble-free

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I asked Showery to cancel the unwanted second order but they seemed unable or unwilling to do this. I knew the shower head wasn't for me immediately; the spray is very fine and there was no improvement to my water pressure. It took about eight weeks to get Showery's customer service to engage with my repeated requests for help in arranging to return the shower heads; I ended up begging for a response (no phone number provided as other customers will know) and finally got an apologetic reply from the customer sales manager. She took the matter in hand, provided the necessary details for returning the shower heads and organised my refund, which came through in about a week. It's hard to tell if Showery are overwhelmed by orders or indifferent to customers's problems once an order has been paid for. Whatever the explanation the company is either inadequately staffed or otherwise unable to provide the service promised in their ads and on the website. As usual, communication is the key and Showery must work on theirs. My order was acknowledged on February 24th and my refund was in my bank on May 7th. To sum up: Could do Better.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delivered on time and exactly the…

Delivered on time and exactly the product required. Dreadful water pressure in the house and fitted to a bath tap which the existing tap was unable to be used, this product worked well enabling the pressure to be enough to use with the tap.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible or non-existent customer service

I order a new showerhead on the 4th April. I have reached out to this company 6 times since then. I had one response saying they did not have my address for the order (not sure how they can then claim on the tracker it has been delivered). I gave the info to them 3 weeks ago and I am still waiting. I never write bad reviews, but at this point they are ignoring me and have effectively stolen my money.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Showery shower head

Seems a good product it does what they say, bought it as I don't have a power shower. It has different settings and a button to stop water flow while the tap is turned on

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Shower head perfect for our situation

Shower head perfect for our situation, improved pressure. Different settings work well and no issues.

Would have been better if product came with washers.

Delivery was not as prompt as expected, courier delayed shipment for over 10 days from when I received notification that product went to courier before it was transmitted to the final destination.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Despite a little confusion.

Despite a little confusion on my side I must admit if if didn’t perform it would have gone straight back but it worked so well that Ihave given my son the second one I bought because his water pressure is not the best.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My only concern was how long it took to arrive. I was beginning to think I had been scammed. It did eventually turn up after a few weeks. I am impressed with the quality, so much so I have ordered something else. Two weeks waiting and has not arrived. Hoping it comes soon!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Works well

I ordered not really expecting it to make any difference but it really has helped with low pressure!

May 10, 2026
Unprompted review
Rated 3 out of 5 stars

A bit hit and miss

I’m changing this to a three star review from one star. Please see initial review and then my updated edit at the end:

Very very poor. Showerhead took nearly 2 weeks to arrive by which time I realised it was being shipped direct from China - always bad news. Sure enough the ‘turbo’ shower head was made of low grade plastic which clearly cost pence to make. No promised filter either. Attached to shower hose. Leaks springing out everywhere. Water pressure abject. Managed to plug leaks by using seal from old showerhead. Pressure worse than the standard head I was replacing. If this was a tenner from Amazon I’d just return it but it was £40 (‘reduced’ from £85… as if… there’s a sneaky ploy.) Then again Amazon would generate a return no questions asked. It took a couple of days to get a response but I have had one email asking me to send a video of the problem, to see if they can ‘help solve my problem’ (ie not generate a return and refund.) My guess is that this is a rubbishy Chinese company with a British sounding front face. Reading other negative reviews I can say that’s forty quid I won’t see again. PLEASE don’t use this company - if you are dissatisfied you will get no redress and be out of pocket.
Edit.After writing this I was amazed to receive a reply to my email offering to send out a replacement head of a different model better for low pressure. (But not a return and refund). Communication was good and a replacement shower head sent out which arrived within a few days. Mysteriously the new showerhead is much better quality than the first one - it fits, doesn’t leak and the pressure is possibly better and certainly no worse. I still think £40 is a lot for an ok showerhead… I don’t know why the first one was such poor quality but it seems Showery is a bit hit and miss as a company 🤔

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible….product took a while to be…

Terrible….product took a while to be delivered. Changed the shower head and tested the product.
No improvement in pressure compared to my shower head so decided to contact the company for advice.
Have sent multiple emails to the company asking them to recommend another of their products and information on how to return the shower head.
No response at all. There is no phone number for the company only contact by email. Also stated you can only receive information on how to return an item by emailing the company.
Still trying to contact the company!!

May 4, 2026
Unprompted review

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