Shrooly Reviews 434

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, citing long delays, unfulfilled purchases, and a complete lack of response from customer support regarding these issues. People also reported problems with the product itself, including devices that did not work upon arrival or failed to grow mushrooms effectively. However, some people were satisfied with the product's quality and user experience, finding the device well-designed, easy to use, and effective in growing mushrooms. These customers appreciated the aesthetic appeal and the convenience of the system.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers report not receiving their pre-ordered... See more

Order

Clients share negative opinions on order fulfillment. Many customers report not receiving their orders, with... See more

Response time

Customers consistently express extreme dissatisfaction with response times, reporting complete silence and a... See more

Quality

People report positive experiences with quality. Many customers praise the device itself, describing it as... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup, clear... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The device is awesome and can be used to grow almost every mushroom you can imagine. Even pods you prepared yourself. The loss of stars is due the useless app; no matter how many times you check... See more

Rated 3 out of 5 stars

The system is a 5 star setup. I have grown two pods, and both were fantastic. Exactly as advertised. The interaction with the app is seamless, and the box looks great on the kitchen counter. The l... See more

Rated 4 out of 5 stars

I've purchased the shrooly a few months ago. I like the design and ease of use. Once the pod is put in the box, all you have to do is wait, refill the water tank when it tells you to and watch the... See more

Rated 4 out of 5 stars

I like the Shrooly unit and the concept very much. The Shrooly unit is beautiful designed, easy of use, works well and it comes with a user friendly, helpful app. I love watching the different mus... See more


Company details

Written by the company

Shrooly is the world's first mushroom-growing smart device for beginners that allows you to grow 100% natural mushrooms with zero effort. With the power of nature and technology combined, Shrooly was designed to fit into every lifestyle and every home. Shrooly offers a great variety of gourmet and medicinal mushrooms that promote both mental and physical health, which you can start harvesting within 7-10 days, depending on the type of mushroom you’re growing. Shrooly was designed to automatically set the perfect conditions for your mushroom, including humidity and fresh air, so that you can enjoy all aspects of the natural mushroom-growing process with little to no efforts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

434 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A nice way to grow mushroom

The shrooly is a nice unit to grow mushrooms at home. The setup was easy and as advertised we had our first pink oysters within 10 days (the pod actually said yellow oysters, but we are not complaining.) After harvesting we put the pod back and got a nice crop of mushrooms within 7 days. So far it is a great experience. The app informs you when you have to add water, what the temperature and light is. It need connection to WIFI or Bluetooth and sometimes drops the connection.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted a starter set

I wanted a starter set for growing mushrooms and the Shrooly was exectly what I was looking for! Having no credit card, the Shrooly team helped me and I recieved everything as i wished.
I really have only positive feedback!

June 16, 2025
Unprompted review
Rated 4 out of 5 stars

Unmatched aesthetic

I am happy with this purchase. Yes, there are other automated fruiting chambers that will produce more and cost less; however, I got shrooly for the aesthetic. It works well, is easy to use and it's beautiful. Have it in my living room and fits in seamlessly. If display is not a concern and you're trying to crank out volume, this is not for you. But if you want something that's incredibly easy to use and doubles as decor, I think you'll be happy with this. Customer service for me, has been very responsive and my wait time from purchase to receiving the product was reasonable, about a month.

June 9, 2025
Unprompted review
Rated 4 out of 5 stars

I would recommend this

I don’t regret buying this. I am a beginner and tried other ways unsuccessfully. This is a new company and I can tell they are working hard improving everything. I sent emails at 5am and got a response in an hour. That’s awesome.

June 7, 2025
Unprompted review
Rated 4 out of 5 stars

Great for the beginners and the experienced

Shrooly has created a wonderful machine to make small scale mushroom cultivation easy and fun. Setup and usage is simple enough for almost any age and ability. It’s compact, looks great in every setting, and quiet. I have mine on my desk in the office.

Although, there was an issue with the quality of one of the mushroom pods I was sent (partially colonized, only got one flush from it), I do like the subscription service for it as well.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Like many of the others I continue to…

Like many of the others I continue to wait for my shrooly and have now begun to assume it was just some sort of scam. Communication or lack there of gets a zero. I am awaiting feedback now on a refund but am doubtful I will get anything more then a statement about ramping production or product quality.

October 1, 2024
Unprompted review
Rated 4 out of 5 stars

Great for beginners willing to learn

The kit arrived later than expected, which was a bit frustrating, but once it showed up, everything functioned as advertised. I took extra time to fully understand the setup process as if I were building it from scratch—this turned out to be a good move. There are several potential failure points along the way, so being informed upfront is key in case something goes wrong.

That said, my first grow was a smashing success! All components worked well together, and the results exceeded expectations. I’d definitely recommend this kit to others—just go in with a bit of patience and preparation.

May 23, 2025
Rated 5 out of 5 stars

First Timer

I was super nervous but the app let me know that my pink oyster mushrooms in my Shrooly were doing great. It's my first time growing but the app is super user friendly and the support feature is amazing too.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

This product is brilliant

This product is brilliant! As well as its great looks, I love watching the different mushrooms grow, because they evolve quickly and some of them are really incredible. What's more, the after-sales service is super-responsive in solving any problems you might encounter, such as a pod that might not work (and yes, nature is fickle). I'm really looking forward to being able to try out the different recipes for each crop. Shrooly is also THE original gift par excellence. I highly recommend this product.

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June 2, 2025
Unprompted review
Rated 5 out of 5 stars

I’m really happy with it

It works great. I’ve been able to grow mushrooms successfully and even set up my own growing programs. Plus, it doesn’t look bad at all. Actually fits in pretty nicely in the living room.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Pretty good now

I must admit that the first order (Christmas present) arrived without the mushroom pods and it took 2 months until they finally arrived.
Since then, everything worked really well! I even received a new mushroom pod after I told them, nothing grew. Shipping was only few days.
(Shipping to and ordering from Germany)

April 24, 2025
Unprompted review
Rated 4 out of 5 stars

Finally arrived, performs as advertised.

Alas, it does exist. After finally arriving here is the USA, the device performs as advertised. Resulting in a successful first attempt at growing pink oyster mushrooms. Trying a second flush now. Thanks Shrooly!

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

I really like the product itself and my…

I really like the product itself and my first grow went fantastically. I was extremely frustrated with how long it took them to ship my product but the end result product works great and the pod I ordered was also very good. If they have their shipping up and running and you can be assured of receiving a unit I’d recommend it.

May 1, 2025
Unprompted review

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