Keely was absolutely amazing! I went into City Airport to enquire about storage as I’m moving, and Keely couldn’t have been more helpful. Her customer service was fantastic, she was friendly, profes... See more
Location
Switch location5 Oriental Road, E16 2BZ London, GB
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Staff is super friendly, and the facility is amazing. Most importantly, it feels secure, since you have to authenticate a couple of times each time you enter the building. Would definitely recommend o... See more
I received a swift response to my enquiry—professional and friendly communication with James over the phone. I met with Alex and Boris at the front desk the next day. They made me feel so welcome. An... See more
Great customer service! James was particularly helpful ensuring I was all set with the app and code to enter the building, which is very secure, clean and well ventilated. He happily showed me the... See more
Company details
About Shurgard Self Storage - City Airport
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
5 Oriental Road, E16 2BZ, London, United Kingdom
4.6
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Great customer service thanks with my…
Great customer service thanks with my move
July 19, 2023
Unprompted review
Thanks Boris & Shurgard A+++
Boris the site manager has a acute knowledge of his customer & the various needs why we store our possessions, for all sorts of reasons, whether good or bad, living near or moving to lands afar. Highly intuitive he gave good credible information & was able to provide the best possible solutions to meet our needs. Really impressed overall as Shurgard London City Airport is also conveniently located, extremely safe, clean and highly accessible with excellent customer service! I recommend using them wholeheartedly.
July 7, 2023
Unprompted review
AWESOME STAFF
The staff are super friendly and helpful!
Storage system is really secured also.
July 6, 2023
Unprompted review
Very happy with the company
Very happy with the company, the communication is smooth, staff always friendly and helpful + they offer good deals.
Would recommend!
June 25, 2023
Unprompted review
The service was excellent 👍
The service was, friendly, effective and efficient via straightforward breakdowns of procedures and expectations and some lovely small talk concerning the building/company’s history.
The paperwork was also straightforward and the new school approach technology wise to enter the storage section of the building, is an amazingly and prudent touch.
Truly happy to store my goods there.
June 28, 2023
Unprompted review
Boris was great
July 5, 2023
Unprompted review
Shiobhan was extremely helpful and…
Shiobhan was extremely helpful and helped me locating the storage space at a very short notice.
Thanks for all your help.
July 3, 2023
Unprompted review
The staff are so polite and friendly so polite and welcoming
The staff are so polite and welcoming, they are also very informative and organised,
June 30, 2023
Unprompted review
Fantastic service, highly recommend City Airport branch
Fantastic service, fast response to queries, accommodating to the needs of the customers. Boris was very professional, had great communication, welcoming to new customers. Highly recommend the City Airport branch, have used it for business in the past and have come back to store items again.
June 29, 2023
Unprompted review
Good place to store
Their manager Boris was very helpful. The venue looks safe and clean.
June 25, 2023
Unprompted review
Very easy to book
Very easy to book. Very convenient and easy-to-use phone app. The receptionist is amazing. We were welcomed and helped with everything we need it. Storage cells fitted our needs it is nice and clean.
June 23, 2023
Unprompted review
Swift setup, great customer service
Swift setup, great customer service on site at London City depot by Boris.
June 19, 2023
Boris was awesome
Boris was awesome, helped us a lot and saved us money. Quick and smiley too
June 16, 2023
Unprompted review
Smooth and easy move
Great experience at Shurgard self storage - city airport. Very informative at reception. He explained the process clearly and I appreciated that.
June 15, 2023
Unprompted review
The information on the official website…
The information on the official website is clear, and the operation process is simple when stored.
May 30, 2023
Unprompted review
Clean, secure and efficient
The whole process of setting up the new storage is very smooth. Boris is quite friendly and efficient. Once the paperworks are signed, I was shown around the place and how everything works. The whole process took no more than 20mins.
The place looks very clean and secure. I cannot recommend this enough.
June 8, 2023
Unprompted review
Good customer service very helpful…
Good customer service very helpful staff and great facility
June 6, 2023
Unprompted review
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