Shurgard Self Storage - Epsom Reviews 91

Paul in Sutton was great and sorted myself and brother as necessary.

Always have a great experience no matter what the request

Very easy to navigate both online and at the storage unit.

Great service very helpful, shout out to Chris.

Chris at the Ewell Office is truly amazing. I chose Shurgard storage purely because of him. He’s so helpful, kind, friendly, infinitely patient and knowledgeable. Nothing is too much trouble. I was shocked to find out that my assumption that he was the Manager was incorrect. He should be!! Enough said. Thanks Chris you’re awesome.

Chris was superb throughout. When I realised I had booked too small a unit he didn't hesitate in helping me out immediately without any hassle. He was courteous, professional and clear in his instructions. The units themselves are great and easily accessible. Would use again.

Chris at Shurgard made renting a storage unit an easy straight forward process. He showed us around, explained how everything worked and was more than happy to answer any queries.
A great team at Epsom and I would have no hesitation renting from them again. Great customer service!

Chris was extremely helpful, from initial enquiries through to closure of the account, and was always willing to help and advise. The storage was everything we needed, and simple to access and use. Thanks for your help and advice, Chris: it made all the difference.

I was very happy with the great service that I received from Paul and Chris. They were very helpful and polite. I would recommend them to anyone. Very easy to contact them by phone and speedy replies from emails.

We had an urgent need Paul and Chris were knowledgeable, efficient, kind and willing to help. Didn’t feel rushed to make decisions and answered all our questions. Great experience

Storage and access when needed

With much longer opening times and availability times than its competitors it’s very convenient.

Amazing kind and professional service. I lost my keys and they managed to sort it all while I wait. Amazing service

I cannot praise Chris at Ewell Shurguard enough! I had to take out 3 storage units during my recent move. He was so helpful and went over and above to assist me, always with a cheerful smile. Should I need to use storage again, I wouldn’t hesitate to use Ewell Shurguard again (as long as Chris is still there!) Thank you for all your help.

Great service from Chris and Paul. They made clearing out our storage unit easier and smoother.

Used this branch several times, different manager this time I think but always helpful, informative and an amazing service.

Amazing service from Paul who helped me massively and very professionally throughout.

I was looking for somewhere to store some property during a house move and Shurgard Epsom worked out great - there are lots of security features (cameras, doors controlled via an app, the lift only goes to the floor of your unit) and the staff were really friendly and helpful. Overall I feel really confident my property will be safe throughput.

Chris was a big help! Couldn't have done anything better. I was really worried about having to more all of my belongings into a self storage unit however, Chris made the experience enjoyable and carefully broke everything down for us as well as showed us everything we needed to know and do!