We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.
Location
Switch locationUxbridge Rd, UB4 0HD Hayes, GB
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See what reviewers are saying
First if all i would like to thank Molly from Hayes branch who gave me an outstanding costumer service going above and beyond explaining to me all the details for the contract also did not hesitate in... See more
I visited Shurgard, Hayes as I needed storage space for next week. The customer advisor, Miss Shahtaj went out of the way to explain to me the detailed process and cost of the storage space they rent... See more
Helpful staff who took time to explain the process clearly. And they called when my allocated storage unit changed so even arriving after the office was closed presented no problems.
Company details
About Shurgard Self Storage - Hayes
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Uxbridge Rd, UB4 0HD, Hayes, United Kingdom
4.5
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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The branch is not even worthy of any…
The branch is not even worthy of any stars, i have been very ill for the past 2 years now and had multiple stay in hospital. While I was admitted in to hospital, I have been harassed by the members of this branch with multiple phone call and threats one after the other within seconds not mins not days. Then I get told that everyone one of their customers is sick. Show you how much they care, I have serval emails from the branch and some one else on gmail account has been copied in and when questioned it I was told they want evidence so sent them screen shots and then I was told to come in to the branch, I explained that iam in hospital you can visit me here but I can't come there. I offered to pay my arrears but they refused to send me the link to pay or bank details said I have to go the branch.
I have asked them so may time to speak to an area manager or customer services but keep getting brushed off, and I can't find a customer services number to call just the branch
NOW THEY WANT TO TAKE LEGAL ACTION FIRST THEY HARRAS ME THEN THEY SHARE MY PERSONAL INFORMATION WITH SOME ELSE I DONT KNOW AND WITH OUT MY PERMISSION.
STAY AWAY FROM THIS COMPANY NO CUSTOMER RELATIONS AND NO RESPECT FOR HUMAN LIFE OR YOUR PERSONAL INFORMATION
November 30, 2023
Unprompted review
Reply from Shurgard Self Storage - Hayes
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
Very good customer service
October 13, 2023
Very helpful staff
Very helpful staff. It’s a very good place to store your things lots of security measures in place.
Thank you AB
September 22, 2023
Good experience and great service from…
Good experience and great service from Mr AB.
September 22, 2023
Unprompted review
Amazing experience signed up online…
Amazing experience signed up online everything ready; can go right through with the app. And all our storage needs are sorted
September 21, 2023
Unprompted review
Customer service was exceptional
Customer service was exceptional. Ab was fantastic!
September 20, 2023
Unprompted review
Amazing customer service by Mr AB
Amazing customer service by Mr AB !
Recommend this story highly to everyone 😊👍 star ⭐️
September 15, 2023
Unprompted review
Happy with the great service from Anu
September 12, 2023
Unprompted review
Happy Days
I strong recommend this storage company as a result of keeping your goods safe. Anu has helped me to secure and choose my storage place the staff are very caring whenever we need a help..
Thanks to Anu for your kind help today
May 29, 2023
Unprompted review
Great service from.anu & Shams
Great service from.anu & Shams. Excellent storage facility
May 13, 2023
Unprompted review
Great storage experience from Anu
May 9, 2023
Unprompted review
Happy with the service from Anu
April 13, 2023
Unprompted review
Happy with services from Anu and Suleman
April 3, 2023
Unprompted review
Great service from Anu and excellent…
Great service from Anu and excellent storage facility with great access times
April 3, 2023
Unprompted review
Great service from Anu and excellent…
Great service from Anu and excellent facilities
March 23, 2023
Unprompted review
Very poor customer service
Very poor customer service, Keep chasing you even you clear all the outstanding payments
March 7, 2023
Unprompted review
Reply from Shurgard Self Storage - Hayes
At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Great service
Store was really tidy
Anu and Shams were really helpful and answered all my questions. Great service
March 7, 2023
Unprompted review
I had used Shurgard years ago and had a…
I had used Shurgard years ago and had a good experience with them . So decided to use them agin this time around. Everything went smoothly from booking the unit to arriving at the unit. Staff are friendly and accommodating.
February 10, 2023
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