It was nice and easy. Well explained by Alex on security, times of opening hours to access storage and office opening hours. Contracts were all done online and emailes which was great. Keenan and Ale... See more
Location
Switch location185 Freston Rd, W10 6TH London, GB
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See what reviewers are saying
Shurgard Kensington is the best place for storage in London. I would highly recommend Kapil who was so nice and explained everything about the storage to me. Will definitely recommend everyone to go t... See more
Thank you Keenan for your help. Excellent customer service he went through ever detail with me and made sure I understood what I was signing. Would highly recommend
Staff are great but the paperwork is over the top as is the need for people to have a drivers licence or passport. I have both but many people dont and you will not accept other forms of legal, govern... See more
Company details
About Shurgard Self Storage - Kensington
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
185 Freston Rd, W10 6TH, London, United Kingdom
4.6
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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An appalling experience
An appalling experience. This company continued to take full monthly payments after the termination of the storage rental.
December 22, 2023
Reply from Shurgard Self Storage - Kensington
Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Amazing Customer Service
I have had a fantastic experience with Shurguard Kensington.
The last month or two has been extremely turbulent for me for personal reasons and the Manager Crystal has been extremely understanding and gone above and beyond to accomodate.
It was greatly appreciated.
January 8, 2024
Unprompted review
Very smooth all round moving in…
Very smooth all round moving in experience
The Representative was thorough and polite and very helpful.
He was very patient.
November 18, 2023
The receptionists are amazingly helpful…
The receptionists are amazingly helpful and cheerful. Stress free moving everything in.
December 3, 2023
Alex was really helpful
October 22, 2023
Save and all good the serviceis is the…
Save and all good the serviceis is the best I happy to do it again
October 13, 2023
Straightforward process
Very friendly staff, Krystle was very clear and helpful.
September 20, 2023
Unprompted review
Great customer service! Happy with the first month's deal.
Happy with the first month's deal.
Spacious lot. Great customer service.
August 20, 2023
Kapil & Tony were a great help to us…
Kapil & Tony were a great help to us today. Made the experience stress free!
August 16, 2023
Unprompted review
Crystal was amazing and extremely…
Crystal was amazing and extremely helpful!!!
August 3, 2023
Unprompted review
Maya was great today in assisting me…
Maya was great today in assisting me with setting up. She’s great at her job and is great new member to the Kensington team
July 31, 2023
Unprompted review
Extremely helpful staff!
July 21, 2023
Unprompted review
Alex sorted out my storage great…
Alex sorted out my storage great service from him felt like a regular customer.
July 20, 2023
Unprompted review
Alex was very helpful and informative
Alex was very helpful and informative, lovely service very happy
July 19, 2023
Unprompted review
The service is great highly recommended
The service is great - Alex is always happy to help and super friendly. It’s always clean and feels super secure.would highly recommended
July 19, 2023
Unprompted review
Alex and Kapil were helpful
Alex and Kapil were great, very helpful and friendly. Cheers guys!
July 19, 2023
Unprompted review
Alex and Kapil where great help.
July 19, 2023
Unprompted review
Alex was great!!!
July 6, 2023
Unprompted review
Keenan's approach
Keenan, lovely professional approach with his client's, spot on employee, lovely dealing with him at the storage unit
July 4, 2023
Unprompted review
Crystal has been fab
Crystal has been fab! Service has been top notch. Would highly recommend. Nice, bubbly and very happy — just what you need on a Monday.
Keep up the good work 😊
July 3, 2023
Unprompted review
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