Shurgard Self Storage - Leicester Reviews 51

TrustScore 4.5 out of 5

4.7

Freemens Common Road, LE2 7SQ Leicester, GB


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Rated 5 out of 5 stars

Firstly they had storage available in different sizes to suit my needs, the one I had reserved was too small when I looked at it so opted for a larger unit. The whole experience was first class staff... See more

Rated 5 out of 5 stars

A few minutes before closing, was met by Ravi, he was very welcoming, ready to assist. Ravi was professional, respectful and most of all knowledgeable about his job. Ultimately finding the most suitab... See more

Rated 5 out of 5 stars

I have had a unit at Shurgard Leicester for just over year now & i can't fault my experience. All 3 guys have been amazing! Big shout out to Ravi who I have probably had the most dealings with, such a... See more

Rated 4 out of 5 stars

Excellent high tech facility. However the most stupid design error - the loading area slopes. Makes it very difficult for one person to load or to open entrance door whilst holding trolley. More tha... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Leicester

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Freemens Common Road, LE2 7SQ, Leicester, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great storage at a great price

Firstly they had storage available in different sizes to suit my needs, the one I had reserved was too small when I looked at it so opted for a larger unit. The whole experience was first class staff could not have been more helpful the facility was clean and tidy, I cannot speak highly enough of this company.
Yes this is a real review I couldn’t have coped with my failed house move without them. Many thanks.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Ravi

A few minutes before closing, was met by Ravi, he was very welcoming, ready to assist. Ravi was professional, respectful and most of all knowledgeable about his job. Ultimately finding the most suitable storage size for our needs. Great experience! An asset to Shurgard. Thank you Ravi.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Shurgard Leicester…

I have had a unit at Shurgard Leicester for just over year now & i can't fault my experience. All 3 guys have been amazing! Big shout out to Ravi who I have probably had the most dealings with, such a polite professional who will always go above & beyond to help & nothing is ever too much trouble. Thankyou to you all for being amazing!!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Ashley at…

Excellent customer service by Ashley at the Leicester branch. Fantastic, world class service. Very friendly, welcoming and helpful especially with it being the busy Christmas period. Much appreciated and couldn’t have asked for anything better. Didn’t expect such support from him during my move.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Great Service Given By…

Exceptional Great Service Given By Ashley & Ravi At Shurgard Leicester Branch .

They Were Both Very Helpfull, Polite, Knowledgeable And Went Through All The Different Storage Units In Details To Make Sure The Right One Suited My Needs.

The Tour Around Inspecting The Units, Payment Set Up, Helped Setting Up & Working Of App , Showing Us How The Keypad Monitors Worked , Were All Thoroughly Explained Calmly And Patiently, Which Was Very Reassuring As Like Myself, Technology Is Not Everybodys Comfort Zone!

Thankyou & Well Done.

Felt Very Pleased And Felt Very Confident In What We Were Signing Up For.

November 17, 2025
Rated 5 out of 5 stars

My experience was nothing short of…

My experience was nothing short of amazing. Very professional and helpful staff; I was upgraded to the next size without stress as I had more stuffs to put in there. Security is top notch. I recommend them 💯

October 30, 2025
Rated 5 out of 5 stars

Ravi was 1st class

Ravi was 1st class. Called me up to see how Shurgard could help meet our requirements.

He also made light work registering us and showing us to our storage room. Ravi was utterly amazing..cudtoner focused, polite and professional. The deal we have is hard to beat so thank you Shurgard and Ravi.

October 4, 2025
Rated 5 out of 5 stars

Ravi was outstanding

Ravi was outstanding, friendly and knowledgeable who made renting a unit seamless. He was responsive, and ensured all my needs were met efficiently.
I highly recommend Shurgard services for a stress-free storage experience!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Just leaving a review for JALEXIA

Just leaving a review for JALEXIA, she was absolutely amazing to speak to on the phone. She explained everything thoroughly and answered any questions I had. She is an asset to the team, her customer service is an example that should be set

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly staff and amazing units

The staff are so friendly and helpful, the units themselves are perfect and extremely secure. The whole process is very easy, in terms of booking and actually storing things in the units as they have trolleys and an easy to use app for building access.

July 28, 2025
Rated 4 out of 5 stars

On the Slopes

Excellent high tech facility. However the most stupid design error - the loading area slopes. Makes it very difficult for one person to load or to open entrance door whilst holding trolley.
More than one trolley with 2 sides would be helpful.
Trolleys with brakes would be a miracle.

July 20, 2025

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