Brilliant service from staff member kev. Did a tour of the building and shown how everything works. All information provided clearly and met our needs. Site was clean and good security measures. Will... See more
Location
Switch location510 Neasden Ln N, NW10 0EA Neasden, GB
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See what reviewers are saying
Ms.Nadia, your your front desk officer was a great help. She guided us through the process and also very helpful in finding store and all the procedure went very smoothly. Nadia is a pleasant person... See more
The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room. She knew exactly what she was talking about and passed that information on in a... See more
Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked. Popped in a few da... See more
Company details
About Shurgard Self Storage - Neasden
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
510 Neasden Ln N, NW10 0EA, Neasden, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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No 24 hour access
Storage unit is fine, shame about the opening hours. When I've signed up I thought all storage places have 24 hour access. My bad for not checking properly. For someone like myself who works really long hours, I can't make it before closing during the week and as I'm out of London most weekends it's really difficult to have access. You really should have 24 hour self access or at least until 10pm.
And the constant price increases are very annoying too, which is mostly twice a year.
Cheaper than the others
I checked 5 different storage companies near me ant this was 50% cheaper than the other ones. You can do everything online easily. For the moment everything is ok.
Service was excellent
Service was excellent, Justina went above and beyond to help me today - I really appreciated it!
Great team happy to help
Great team, smiling and helpful when you need them
Not worth the money that they charge
Not worth the money that they charge. Too expensive and every six months they increase charges
Very straightforward.
The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room.
She knew exactly what she was talking about and passed that information on in a very straightforward, efficient and understandable way.
Good Customer service is top of my list with any organisation and this experience was excellent.
If needed again, then Shurgard will be our 1st choice.
Well done.
Really helpful
Really helpful in setting up my storage requirements, many thanks.
Fantastic team over there
Fantastic team over there. They were super supportive and the facility is state of the art, plus incredibly clean
Neasden Branch, Shurgard
Hello everybody. First and foremost, their customer call service agent is very helpful and prompt to help upon my inquiry call for storage unit availability and was able to give me an ideal floor plan unit just as what I requested which is very accessible and was able to give me a good quote which makes me enter a transaction deal with them and upon reaching the storage site branch mainly Neasden Shurgard, the staff and managers (some that i remembered by name were Sam, Mo, Michael and those that I recognized by their faces) were very polite, accomodating, helpful and kind making it easy for entering a transaction with them and handling the unit and I've been with their branch for over a year. Then upon my relocation agenda,i've seen new staff personnel around who are very polite,awesome nice,kind and was keen to assist upon my inquiries that time by their appointed next manager Reon who was helpful and kind enough to find a good deal of quote with their other branches when i made an inquiry that is just accessible within the location that I was looking for and was able to reserved it, likewise, truly appreciate their kind assistance too and so with the other staff namely Justina who was likewise keen to assist with my queries in the middle of my relocation agenda timeframe. Overall, I can say that Neasden Shurgard is indeed a safe & clean storage site plus healthy environment around that I highly recommend, not to mention, that almost all the staff personnel are awesome nice, great, service-oriented and kind. Thank you.
Great customer service
Reon was really great and helpful. Helped me set up my contract quickly and efficiently. Friendly staff glad I chose Shurgard.
Justina and Mo was very polite and…
Justina and Mo was very polite and helpful.
Mo went extra mile with his customer service.
Very helpful staff
Very good 👍 experience The manager…
Very good 👍 experience The manager attended to me and he explained everything that I need to know.
Reon was great
Yes, excellent, amazing!
Everithing for 10...
Thanks guys!!!
Really good and fast service
Really good and fast service! Thanks to Reon!
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