Shurgard Self Storage - Neasden Reviews 

85
TrustScore 5 out of 5

4.8

510 Neasden Ln N, NW10 0EA Neasden, GB


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Rated 5 out of 5 stars

Brilliant service from staff member kev. Did a tour of the building and shown how everything works. All information provided clearly and met our needs. Site was clean and good security measures. Will... See more

Rated 5 out of 5 stars

Ms.Nadia, your your front desk officer was a great help. She guided us through the process and also very helpful in finding store and all the procedure went very smoothly. Nadia is a pleasant person... See more

Rated 5 out of 5 stars

The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room. She knew exactly what she was talking about and passed that information on in a... See more

Rated 5 out of 5 stars

Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked. Popped in a few da... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Neasden

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 510 Neasden Ln N, NW10 0EA, Neasden, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Replied to 93% of negative reviews

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4.8

All reviews

(85)

7,386 reviews in the last 12 months

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Rated 2 out of 5 stars

No 24 hour access

Storage unit is fine, shame about the opening hours. When I've signed up I thought all storage places have 24 hour access. My bad for not checking properly. For someone like myself who works really long hours, I can't make it before closing during the week and as I'm out of London most weekends it's really difficult to have access. You really should have 24 hour self access or at least until 10pm.
And the constant price increases are very annoying too, which is mostly twice a year.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Cheaper than the others

I checked 5 different storage companies near me ant this was 50% cheaper than the other ones. You can do everything online easily. For the moment everything is ok.

November 20, 2024
Rated 5 out of 5 stars

Very straightforward.

The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room.
She knew exactly what she was talking about and passed that information on in a very straightforward, efficient and understandable way.
Good Customer service is top of my list with any organisation and this experience was excellent.
If needed again, then Shurgard will be our 1st choice.
Well done.

July 27, 2024
Rated 5 out of 5 stars

Neasden Branch, Shurgard

Hello everybody. First and foremost, their customer call service agent is very helpful and prompt to help upon my inquiry call for storage unit availability and was able to give me an ideal floor plan unit just as what I requested which is very accessible and was able to give me a good quote which makes me enter a transaction deal with them and upon reaching the storage site branch mainly Neasden Shurgard, the staff and managers (some that i remembered by name were Sam, Mo, Michael and those that I recognized by their faces) were very polite, accomodating, helpful and kind making it easy for entering a transaction with them and handling the unit and I've been with their branch for over a year. Then upon my relocation agenda,i've seen new staff personnel around who are very polite,awesome nice,kind and was keen to assist upon my inquiries that time by their appointed next manager Reon who was helpful and kind enough to find a good deal of quote with their other branches when i made an inquiry that is just accessible within the location that I was looking for and was able to reserved it, likewise, truly appreciate their kind assistance too and so with the other staff namely Justina who was likewise keen to assist with my queries in the middle of my relocation agenda timeframe. Overall, I can say that Neasden Shurgard is indeed a safe & clean storage site plus healthy environment around that I highly recommend, not to mention, that almost all the staff personnel are awesome nice, great, service-oriented and kind. Thank you.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Reon was really great and helpful. Helped me set up my contract quickly and efficiently. Friendly staff glad I chose Shurgard.

November 2, 2023
Unprompted review

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