Ms.Nadia, your your front desk officer was a great help. She guided us through the process and also very helpful in finding store and all the procedure went very smoothly. Nadia is a pleasant person... See more
Location
Switch location510 Neasden Ln N, NW10 0EA Neasden, GB
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See what reviewers are saying
The young lady that did the booking for us was very knowledgeable about the process of setting up our storage room. She knew exactly what she was talking about and passed that information on in a... See more
Very easy process, great price. Booked storage online a few weeks ahead in the Neasden branch, was contacted by phone shortly after by a rep who explained how everything worked. Popped in a few da... See more
A very very helpful service anytime I visit the store. She goes way above exceptional customer service. I’m so happy to use Shurgard and will recommend them to all my friends and family as a result... See more
Company details
About Shurgard Self Storage - Neasden
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
510 Neasden Ln N, NW10 0EA, Neasden, United Kingdom
4.8
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Very poor customer service . Cheap for a reason
Incorrect information about mock needed.
Storage manager calling the next day after opening he accused me first off of leaving rubbish behind and immediately threatened with a fine. We simply forgot part of a child bunk bed by the wall! He also accused us of not locking the unit when we were very annoyed not being able to lock it the night before. Overall extremely poor customer service. Cheap for a reason
January 20, 2022
Reply from Shurgard Self Storage - Neasden
Hello Stephanie, thank you for taking the time to give us your feedback. We sincerely apologize for the issues that you experienced. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
Excellent services
Excellent services, they were able to offer and prepare a storage unit at a very short notice on the same day.
January 6, 2022
Amazing customer service.
Amazing customer service.
I sent an email to the Neasden mailbox and it was responded to immediately.
I spoke with an agent named Jack who was amazing.
Jack was polite and professional and had good listening skills.
I will definitely refer Shurguard Neasden to family and friends.
October 3, 2021
Unprompted review
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