Shurgard Self Storage - Surbiton Reviews 78

The staff was really nice and really helpful!

Exceptional Service by Khaya Surbiton Shurgard

The service was very good and I was impressed by the professionalism of Khaya the guy who attended to me. He took time to explain how the system works and he did not rush me to sign. He made sure I understood the terms and conditions and he answered all the questions I asked before I then signed the contract.

Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to resolve every obstacle. Very impressed. Thank you, really appreciate the hard work.

Great service and efficient

Good location, clean and well maintained units.

Helpful & Friendly Staff .
Limited car parking space therefore avoids rush hours .

Website easy to use. Front Desk staff really welcoming and helpful. Thank you.

Easy access, friendly polite welcome & service

Helpful and efficient staff including Chris at the Surbiton site

Surbiton - a very professional and helpful staff member: Chris was on hand to go through all the procedure with us.
Nothing was too much trouble.
It made our experience with Shurguard a pleasure, and we would definitely recommend to others who are considering storage solutions.

Chris was more than helpful with helping me close my mums account following her passing.

It was something that I was stressed about but Chris was helpful, accommodating and explained everything to me very clearly.

Can’t speak higher of his customer service!

The customer service at the Surbiton branch has been fantastic. Really friendly staff (Chris and Paul) and a very easy process to open up the unit and store my furniture. Would highly recommend so far. Many thanks

Brilliant customer service at Surbiton with both Chris and Paul. They went above and beyond to work out the best storage solution for my family and were very patient getting us all set up.

Easy to set up clean and really secure at a nice cheap rate for first month

I have stored my stuff in Shurgard sef storage Surbiton I have lost my expensive camera and something else. This storage is very unsafe for people who store their belongings. The manager (Chris) of this store was very friendly and helpful person and his colleagues too. before you store your things, you should think twice than store it. It's very easy for thief to get your things.

Would have given 5 but was annoyed that units do not allow usage of personal padlock.
Have to use their locks and pay for it!!!

Easy process from start to finish and at reasonable rates - Chris at Surbiton was extremely professional and very helpful. Would definitely recommend and would use again without hesitation. Thank you.

I was At surbiton store, and Chris helped to setup getting storage rental details and was very helpful, I was very happy to get very good service.

Paul was super helpful and friendly and has helped me enormously today when I wanted to change units and increase my time. He made a very stressful situation for me easy and quick and I’m very grateful for his help and professionalism. Highly recommend surbiton and will return

Really easy to set up, app works great and brilliant customer service from Chris at the unit! Thanks happy all round