Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... See more
Location
Switch locationPortsmouth Rd, KT6 5QQ Surbiton, GB
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See what reviewers are saying
Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... See more
Chris Smith at Shurguard Surbiton is a gem. He sorted, within double quick time, a problem on my account. Great service form a professional and personable chap!
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... See more
Company details
About Shurgard Self Storage - Surbiton
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Portsmouth Rd, KT6 5QQ, Surbiton, United Kingdom
4.4
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had previously been a customer for…
I had previously been a customer for years in a different county. When I moved to Surrey,there was no other choice to me. And this Surbiton facility is new and modern, and easy to access and use. The staff are also friendly and helpful.
May 8, 2024
Very helpful
The guys at Surbiton Shurgard today were extremely helpful - helping me to give notice on one unit and arranging for a new unit for my family with minimal fuss. I highly recommend them
May 5, 2024
Unprompted review
This is my second time using Shurgard…
This is my second time using Shurgard Surbiton. Second time. Because first time they were extremely helpful and professional. As they were this time. A returning customer is always a sign that you're doing good. After I had underestimated the amount of storage I was gonna need they were very accomodating and the issue was resolved before it even became an issue. And the after hours access is a huge bonus.
Cannot recommend them highly enough.
January 18, 2024
Unprompted review
Satisfied Customer
Good clean space and really helpful Team.
Highly recommended.
December 11, 2023
Unprompted review
Very quick response from the team and…
Very quick response from the team and very helpful.
December 5, 2023
Unprompted review
A good experience
All very easy to use. The staff were courteous and helpful in person and over the phone.
November 24, 2023
Unprompted review
No Fuss and great offer price.
October 2, 2023
Unprompted review
I had a great experience at Surbiton…
I had a great experience at Surbiton Shurgard Storage.
Easy, professional and quick.
Happy customer. Thanks everyone
Izabela
September 3, 2023
Unprompted review
Surbiton storage
The staff were very helpful and efficient making the paperwork process and moving in quick and painless. I have used Surbiton storage on a previous occasion and will certainly use them again.
August 23, 2023
Unprompted review
Rude, patronising staff
Incredibly patronising and rude staff who talk to you constantly in a very unhelpful manner.
September 3, 2023
Reply from Shurgard Self Storage - Surbiton
Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.
Exceptional service at Shurgard Surbiton
The service provided by the staff at Shurgard Surbiton is exceptional. I have used this branch since December 2021 and have always returned when needing self storage.
Staff are very knowledgeable and go out of their way to accommodate customers requirements.
Kia and Scott have been particularly brilliant and deserve special mention.
August 25, 2023
Unprompted review
Fast/Efficient/Friendly
Fast, efficient and friendly - would recommend.
July 30, 2023
Unprompted review
Staff are really helpful and the place…
Staff are really helpful and the place is spotless 👍
August 1, 2023
Unprompted review
Very helpful and understanding
Really nice staff. Understanding and helpful. I wasn’t sure what I needed and I was shown different options and given the time to make decisions.
July 28, 2023
Unprompted review
They were very helpful especially when…
They were very helpful especially when i realised i needed to upgrade my unit size on the day of move in. Great new app which is easy to use to help access the door and lift. Will be using them again.
June 30, 2023
Unprompted review
Great service despite other customers causing disruption
Despite some difficult customers holding up the queue before our appointment, the customer service we received was excellent and more than made up for the disturbance beforehand. We were shown everything we needed to know and would highly recommend Shurgard.
June 25, 2023
Unprompted review
Hassle free process!
Smooth process, friendly and helpful staff, you are given an access code and input the code into an app which makes for very easy access in and out of the storage building, meaning you can access even when staff aren't there. Hassle free. Thanks!
June 24, 2023
Unprompted review
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