Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... See more
Location
Switch locationPortsmouth Rd, KT6 5QQ Surbiton, GB
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Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... See more
Chris Smith at Shurguard Surbiton is a gem. He sorted, within double quick time, a problem on my account. Great service form a professional and personable chap!
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... See more
Company details
About Shurgard Self Storage - Surbiton
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Portsmouth Rd, KT6 5QQ, Surbiton, United Kingdom
4.4
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Top class storage facility for great prices
I appreciated being able to view pricing on their website unlike other competitors, which made it easier for me to decide the size and length of time that I would need the use of their facilities. The facilities are well located and more importantly of a very high standard. Of the various self-storage places that I have used, this has been the best.
I also had a payment issue where the website didn't show me the correct amount and this was resolved by phone early next day by someone from Shurgard. So the customer service so far has been excellent too.
June 16, 2023
Unprompted review
Contract procedure was clear enough and…
Contract procedure was clear enough and the storage space is well arranged and easy to access.
June 15, 2023
Highly recommended.
Great value in comparison to major competitors, and the initial deal was great too. Very smooth set up - Scott was incredibly helpful and knew his stuff! Clear and welcoming communication and added bonus of long access hours. Unit was clean and easy to use - no awkward nooks and crannies and the extra wide roller-door was really helpful.
June 14, 2023
Unprompted review
Great communication
Great communication, easy to set up and I secured a great deal
May 16, 2023
Unprompted review
Very helpful and efficient staff.
April 12, 2023
Helpful staff
Helpful staff. Quick set up. Easy access. Clean areas.
They rang soon after I booked online. I missed their call but rang back and they immediately knew about my booking.
April 14, 2023
All good
All good - clean and tidy with ample facilities. Easy to book and easy to use.
March 28, 2023
Best storage experience
Best storage experience. Ive used other storages previously and the experience was never smooth. At Shurgard all the guys are super friendly and they are very attentive and guide you through the process. Paul was the person that took care of my contract and provided the service today and he did a fantastic job. Everything was explained to me and showed how to use the facilities in a professional manner. Absolutely amazing! In addition the storage itself is very clean, spacious, secure and high tech. Recommend!
March 23, 2023
Unprompted review
Store manager was really helpful and…
Store manager was really helpful and polite. Showed me everything and made sure I was ok with everything couldn’t have been more help
February 27, 2023
I had some items stolen recently from…
I had some items stolen recently from my storage unit in Surbiton. No damage was done to the door so the lock must have been picked. When reporting the issue to the store manager I was told that the cctv doesn’t cover the units, only the reception area and in the lifts!!! No attempt was made to investigate the matter. I also noticed that other units had locks tampered with!!! I reported the matter to Surrey Police. Please be careful. My Customer number is: 1048269
December 3, 2022
Unprompted review
Reply from Shurgard Self Storage - Surbiton
Dear customer. We regret you have be impacted by this incident despite our security measures. Our store team remains at your disposal for any additional questions regarding your insurance coverage. Please send your customer ID and phone number to so we can get in touch and help you.
Great service with very helpful and…
Great service with very helpful and friendly staff. Scott who helped me in getting started there was particularly great, and ensured the whole experience went smoothly. It was altogether very straightforward and quick to get set up, would high recommend!!
October 30, 2022
Very efficient and informative
Very efficient and informative, the employee was really good at Surbiton
August 3, 2022
Fantastic
Found what we were looking for at a good price and fantastic location. Our check in was easy and co-ordinated really well by Kia. A stressful process made easy by good prices, location, easy to access and great staff.
July 29, 2022
Reply from Shurgard Self Storage - Surbiton
Hello Jules. Thanks for the positive feedback and 5 star review for Surbiton, it is much appreciated. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team
Excellent staff and safe and secure premises
Very welcoming and efficient member of staff. Booking in was very easy. Access was explained fully and easy to use. Thank you
July 5, 2022
Reply from Shurgard Self Storage - Surbiton
Hello Fabiola Evans. Thank you so much for your positive feedback! Our team remains at your disposal for any additional questions you may have. Your Shurgard team
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