Shuttercraft - BedfordReviews 

101
TrustScore 5 out of 5

4.9

Brickhill Drive, MK41 7PH Bedford, England, GB


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Rated 5 out of 5 stars

Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more

Rated 5 out of 5 stars

Ben was fantastic from start to finish. He was professional, knowledgeable and brought a great selection of blinds and shutters to choose from, all at very competitive prices. Throughout the pr... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more

Company replied

Rated 5 out of 5 stars

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Bedford

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom

  • 01234 731 146

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

168 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the look…

My son had used Ben and recommended him. Ben was very professional and there was no pressure to buy. The finish is excellent and Ben was efficient and tidy. I initially had all the front windows done and then later got the back bedroom windows done. Love the look.

February 21, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much Tricia for your kind words and for choosing us following your son’s recommendation. We’re delighted to hear how pleased you are with your shutters and the finish!

Rated 5 out of 5 stars

Out of all the sales representatives we…

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professional, knowledgeable, and took the time to explain everything clearly. The shutters are fantastic and have truly made a difference in our home. We were so impressed with both the shutters and Ben's service that we invited him back to place another order!

July 18, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your wonderful feedback Debbie! We’re so pleased to hear how happy you are with both your shutters and the service provided. We’re delighted you’ve chosen to order again, that’s the best compliment we could receive!

Rated 5 out of 5 stars

I'm so impressed with this company

I'm so impressed with this company. From Start to finish everything was done to a great standard and it didn't take long either. Very reasonably priced

August 6, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Hi Maria, thank you so much for the kind review. It was a pleasure to help you find the right option for your home!

Rated 5 out of 5 stars

Shuttercraft Bedford-Ben

Shuttercraft Bedford-Ben
From initial contact to leaving after shutters fitted can’t fault
Didn’t feel pressurised at initial consult given all options. Honest with 12 week delivery time frame, provided with paper blinds that actually worked.
Fitting very straightforward. Tidy and on time
Highly recommended

July 18, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Hi Helen, thank you so much for your lovely feedback!

It was a pleasure helping you with your shutters from start to finish. I'm really glad you felt comfortable during the consultation and that everything went smoothly with the fitting. Great to hear the temporary blinds came in handy too!

Thanks again for the recommendation – much appreciated.

Rated 5 out of 5 stars

Best Shutters and Service

Best Shutters and Service! Highly Recommend.

We honestly cannot thank Ben enough for everything! From the very first visit, his professionalism, warmth, and genuine care stood out and the end result has completely blown us away. The shutters are absolutely stunning. They are beautifully crafted, flawlessly installed, and of outstanding quality. They are also very fairly priced!! We have had a really bad experience previously with a company installing our downstairs shutters and we wished we found Ben at Shuttercraft Bedford earlier!

Our upstairs Shutters have truly transformed our home, bringing in light, elegance, privacy, and a real sense of style.

Ben’s attention to detail and the pride he takes in his work are incredibly rare to find these days. Nothing ever felt like too much trouble, and he made the whole process effortless from start to finish. It's clear he goes above and beyond for his customers, and we feel so lucky to have had him work on our home.

We’re genuinely thrilled with both the shutters and the service. Thank you again, we’ll be singing your praises to anyone who’ll listen!

June 16, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for your wonderful feedback! I’m really pleased to hear you’re thrilled with the shutters and how they’ve transformed your home. It was a pleasure working with you, and I’m glad the process felt easy and enjoyable. Your kind words truly mean a lot, and I appreciate you recommending us!

Rated 5 out of 5 stars

Extremely pleased with the service and…

Extremely pleased with the service and quality of the shutters. Ordered and delivered when expected. Ben makes a very good job of installing with no fuss or bother. They have transformed our home. Would highly recommend.

March 25, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Hi Jane, we’re so pleased to hear how happy you are with your new shutters! We’re delighted that Ben provided such a great experience for you. Thanks for recommending us!

Rated 5 out of 5 stars

This is a great example of where local expertise is best!

This is a great example of where local expertise is best! We had a lovely and personal experience with Ben from Shuttercraft. It was really refreshing to be able to speak to, and meet someone in person, who was knowledgeable, fair and not pushing a hard sell. The shutters themselves are wonderful and look great - well worth the investment. I know there are many cheaper online alternatives, but having also used them for other projects we’ve done, I would recommend Shuttercraft over and above, and personally wouldn’t use online measure yourself sites next time. The reassurance of their expertise, their skills to measure and fit, plus the quality of the product for me the cost of the products were more than fair and well worth it.

March 6, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your lovely review Jessica! We're so pleased to hear that Ben made your experience enjoyable and stress-free. It's great to know you're happy with your new shutters. We truly appreciate your recommendation and we are glad we could provide the service and quality you were looking for.

Rated 5 out of 5 stars

Thank you Ben we are very pleased with…

Thank you Ben we are very pleased with the shutters you fitted today. Very professional

February 11, 2025
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Quality, sustainable shutters with top customer service

Fantastic service, quality wooden shutters, highly recommend using Shuttercraft Bedford. Ben, Director of Shuttercraft Bedford, is a one stop shop providing knowledgeable, friendly and zero pressure customer service right from first contact through to measuring and fitting my shutters. Green credentials a big thing for me and I was pleased to learn more about the sustainability of these shutters before ordering them. They look and work amazingly. Very competitive price. I would definitely use Ben's business again for future home shutters.

December 19, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Sarah, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

High-Quality Custom Shutter Installation

I was impressed with Ben right from the start when he came to my property for a free site visit. He took the time to understand my needs and showed me how to design the shutters for my patio doors to perfectly meet my expectations. He provided a swift and detailed quote and answered all my questions with clarity and professionalism.
On the installation day, Ben went above and beyond by cleaning the window frames before starting the work. His attention to detail during the installation process was remarkable, ensuring the best possible results. I was completely satisfied with how the shutters turned out.
Later, I reached out to Ben again for assistance with installing folding doors in a triangular shape under the stairs. He communicated clearly and provided creative solutions to make the small triangular door look aesthetically pleasing while also being practical for daily use.
Overall, Ben is reliable, maintains high standards for his work, and has excellent communication skills. I wouldn’t hesitate to recommend him to anyone looking for top-quality shutters or custom installations.

November 26, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Ben was amazing

Ben was amazing , really great to talk to and understand what it was we wanted. Kept us informed every step of the way. The install was super quick and the product quality is amazing!

November 26, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Iain, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service and the end result looks fab. Fitted expertly and very quick. Highly recommended

November 21, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Love our new shutters

Really really love our new shutters that Ben and his team put up.
They are so pretty and make a 1980 house look modern and warm.
Thanks guys appreciated.

September 25, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Millie, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent Service & Quality, Ben is Knowledgeable & Caring

When my wife and I visited a friend early this year, we were so impressed by her shutters. That's how we decided to approach Ben.

Ben explained in great details the type of shutters (e.g. with respect to quality, material, design, colour, price) that would best suit us. I find his assessment both impartial and valid. As things turned out, everything went smoothly according to schedule. The price was reasonable for what we got.

What impressed me most, however, were his expertise and personality. Ben is a very amiable, caring and honest person. Apart from being so knowledgeable, he was extremely patient in answering all our (sometimes silly or simple) questions. He ensured that we were well-informed and satisfied at various stages of the service. With the shutters in place, our home now look far more beautiful than before!

I would certainly recommend the company Shuttercraft and Ben in particular to anyone.

June 21, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent product and experience

Our experience with Ben and Shuttercraft was excellent from the first visit to installation. We’re delighted with the shutters which are the finishing touches to our new extension and kitchen. The shutters have been brilliant during the recent hot weather. Ben was very tidy and left no mess.

June 14, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing service, product quality and value.

We cannot recommend Ben and the company highly enough. It was a seamless experience from choosing the shutters we wanted to the installation. We are over the moon with the end look, it has made a huge difference in the room not just the look but also in warmth as well. Thank you

April 26, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

From Ben coming out to measure for blinds to them being fitted earlier was a very smooth process. Ben was very patient explaining prices and showing samples. Measuring to fitting in 6 weeks, excellent service and a friendly helpful guy. Definitely recommend

April 8, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing product and Service

As mentioned in previous reviews we found Ben to be polite, punctual and professional from our first meeting through to installation. We are thrilled with our Shutters which have been installed in our Study, Lounge, Bedroom, Kitchen and Conservatory. Ben made a fantastic job of fitting them. At the point of ordering we were informed of the 12 week wait, but it was so worth it. So refreshing to deal with a sales person and company that deliver exactly what was promised.

February 27, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant service & product, no hard sell. Highly recommended

I am so glad I trusted the reviews on here, I put in for a survey and being in Milton Keynes, Ben from Shuttercraft ,attended. There was no hard sell. He explained everything clearly and set out my options. I got a chance to see some photos and placed my order. It took approx 3 months to arrive but did come within the timelines set out, fit brilliantly and is absolutely gorgeous - I would buy again. Cece

January 30, 2024
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Exceptional after-sales service experience with Ben at Shuttercrafte…

Exceptional after-sales service experience with Ben at Shuttercraft! His quick response and unwavering client focus truly set him apart. Delighted with the level of care and attention to detail. Highly recommend!

November 13, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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