Shuttercraft - BedfordReviews 

101
TrustScore 5 out of 5

4.9

Brickhill Drive, MK41 7PH Bedford, England, GB


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Rated 5 out of 5 stars

Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more

Company replied

Rated 5 out of 5 stars

Ben was fantastic from start to finish. He was professional, knowledgeable and brought a great selection of blinds and shutters to choose from, all at very competitive prices. Throughout the pr... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more

Company replied

Rated 5 out of 5 stars

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Bedford

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom

  • 01234 731 146

4.9

Excellent

TrustScore 5 out of 5

101 reviews

5-star
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1-star

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Replied to 100% of negative reviews

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4.9

All reviews

(101)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend Shuttercraft Bedford

Ben is a great guy, very professional and hard working. He fitted the whole house with shutters and three velux blinds all by himself. The shutters look fabulous.

Definitely recommend Ben

September 6, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon

Rated 5 out of 5 stars

Great experience

Great experience! Ben was very professional throughout! Had the blinds fitted today and very impressed. Very friendly and knowledgable and everything done to a high standard. Was always on time and would highly recommend. Thanks!

October 27, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Laura, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service from Ben (BEDFORD)

Brilliant service from Ben (BEDFORD)
Always polite, not pushy from first visit
Product is superb and Ben fitted one bay and three windows efficiently and was very tidy
Cannot recommend highly enough

October 4, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Mr smith, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

VERY 'Happy' With Blinds!!

Ben came to fit some Roller Blinds, in, my, property today, and, I'm VERY pleased with them, and, they look 'fantastic'!! I ONLY wanted 2/3 blinds, but, Ben, was, very 'willing' to take the above work on!! Very 'Personable' Man!! Recommend !!

September 27, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Ben has provide a 5 star service.

Ben has provide a 5 star service.
All work was neath and acurate.

All a can say is that all has gone smoth.

September 8, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Alin, Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shuttercraft - Excellent product & service.

The shutters are of excellent quality. The workmanship and precise fitting by Ben are to a very high standard. After the work was completed, everything was cleared up nicely, with not even an indication that the work had been carried out. After fitting, Ben explained how the shutters worked and how they should be cleaned. I would thoroughly recommend 'Shuttercraft' and will be using them again in the near future, when I have had some further new double glazing installed.
Tony Wilson - Kempston.

May 19, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Tony, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Quality workmanship.

We had our shutters installed last week.
Absolutely delighted and our home has been brought up to date .
Ben was very professional and an extremely tidy worker who treated us and our home with respect.
Wouldn’t hesitate in recommending his company to anyone.

April 25, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Totally recommend

Totally recommend. Great customer service. Friendly. Very clean and tidy.

April 8, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent shutters and blinds by Shuttlecraft

Ben from Shuttlecraft was in charge of introducing us to their products. We had shutters fitted by Ben and from the beginning to the end the service was seamless and very professional. We’re very pleased with the outcome and wouldn’t hesitate to recommend Shuttlecraft.

April 19, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

excellent service from start to finish

excellent service from start to finish, can't recommend enough.

January 18, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lovely shutters

Shutters delivered on time. Fixed and tidied up within hours. Polite and straight forward experience with Ben. I wouldnt hesitate to recommend Shuttercraft to my friends and family.

March 16, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Perry, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience

Great experience, very professional and happy with the overall service. The finish looks impeccable.

February 24, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Great service highly recommended

I would like to commend the whole company from first survey to the complete install. Natalie was very knowledgeable and gave alot of good advice to someone who didn't really know what he wanted. Ben done a great job on installing the shutters very professional and tidied up after he had finished. I would highly recommend this company

January 17, 2023
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Delighted with my shutters. Highly recommend Ben

I had my shutters installed in November but wanted to wait before posting my review. I cannot recommend Ben at Bedford Shuttercraft more highly. He was so professional and nothing was ever too much trouble. I was very lucky to have him installing the shutters. Despite some rather uneven windows in an old house, he did a marvellous job. They look very good indeed. They keep the heat in and the drafts out and also make the house feel quiet, particularly when they are closed at night. I’m looking forward to them keeping the house cool in the summer.

November 15, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Mary, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Superb!

I can't recommend Shuttercraft highly enough, they were excellent from start to finish, always professional and friendly and came up with some great ideas and everything was fitted beautifully. Very impressed and would definitely use them again!

November 28, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Fabulous job, fabulous Shutters

I had my Shutters fitted today and couldn’t be more delighted not only with the quality of the product but with the care and professionalism shown by my fitter, Ben(Shuttercraft Bedford ) . My windows were quite out of true, but Ben took time to make everything fit and look perfect. I now have a house that looks like new ! Thank you Ben !

November 29, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service from the Bedford team

Great service from the Bedford team. Our request was a small one but the team were brilliant and my new shutters have hugely improved my south-facing office.

October 14, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Helen, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Delighted

We had our shutters completed in September and we wanted to use and live with them for a few weeks before reviewing. We have awkward shaped windows which was a concern for us, however our initial meeting with Ben gave us a lot of confidence in his ability, experience, and overall quality of the product from the samples he showed us. We obtained other quotes and decided to go with Ben for this reason. Ben returned to complete the detailed measuring of the different shapes and we chose the colour of our blackout blinds for the bedrooms.
Ben gave us realistic timescales, and these were adhered to. The fitting was completed by Ben with assistance from Anton and Mike. There was no disruption, they were presentable and friendly. The shutters were professionally installed, the house left clean and tidy. In fact, apart from a little noise, we hardly knew the men were in the house.
I have since gone back to Ben with some queries and he has responded immediately and to my satisfaction.
The lead time, from placing order to delivery, is long, however don’t be put off by this if you want a quality and professionally installed product.
I would recommend Ben and the team at Shuttercraft without hesitation. I have no doubt that the shutters have added value to our home. Most of all we are delighted with ease of use and the attractive and overall look from both inside and outside of the house. The blackout blinds are truly blackout and apart from some light dusting, the shutters do not require any further maintenance.
Thank you Ben, Anton & Mike

September 12, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Highly recommended Shutter

Highly recommended company. Good customer services. Both shutter and blinds are good quality. Shutter is absolutely isolate the cool air inside the house.

August 24, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

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