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Shuttercraft - BedfordReviews 

101
TrustScore 5 out of 5

4.9

Brickhill Drive, MK41 7PH Bedford, England, GB


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Rated 5 out of 5 stars

Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more

Company replied

Rated 5 out of 5 stars

Ben was fantastic from start to finish. He was professional, knowledgeable and brought a great selection of blinds and shutters to choose from, all at very competitive prices. Throughout the pr... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more

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Rated 5 out of 5 stars

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Bedford

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom

  • 01234 731 146

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

Shutters & Sash Windows

I recently fitted large sash UPVC windows - great but after looking around my neighbourhood (to see what everyone else had done) I settled upon some shutters as being the most attractive. Also TBH as a guy I loved the idea of not buying curtains :). Ben measured up and we had to agree how the fitting would work - because I was still working on the windows. When Ben returned to fit the shutters it went really smoothly and only a few minor adjustments were needed. The end result is really great and I'm glad I went for the shutters option!

September 8, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Really excellent, thank you so much!

Extremely happy with my experience with Shuttercraft Bedford. Ben was excellent from start to finish!

Shortly after we moved house we organised for him to come and show us the various shutters and venetian blinds that he had available. I was adamant I wanted Shuttercraft because of their quality. And indeed, the shutters were beautiful quality and it was nice and easy to choose the width/colour/and also a split tilt function (sorry I don't know its official name). Basically each shutter has two areas that you can tilt independent of each other and it allows you to block out 'street' and keep letting light in at the top. It's great!

The venetian blinds also came with a range of colours and as I did not want white for those it took me a bit longer to choose. Ben was so patient whilst we went through them about ten times trying to choose. He then went through the whole house completing his measurements and putting up some temporary blinds for us (a big selling point!). Those blinds were pretty decent, an they lasted well enough until the permanent blinds and shutters were ready. We were very grateful to have those and also to not have to be the ones who put them up! :)

At no point did I feel any pressure from Ben, he was relaxed, experienced and kind. We paid a deposit a few days later and he was open about the wait time - about ten weeks, which given we had the temporary blinds was of no bother.

The order ended up being quicker than I was expecting, which was great. Ben and another gentleman called Mike came and installed all the shutters and blinds in one day. The shutters and blinds look amazing, very beautifully fitted - they're perfect. The shutters look like they are part of the structure of the house! With the way Ben has measured them they all line up really nicely with the splits on the windows, which I'm relieved about as I have seen other installers get that wrong and then it looks really weird. I appreciate the attention to detail like that.

The venetian blinds have no cord, you just push them up or pull them down into position. There's a small bar to tilt them. They are beautiful, and actually the colour we went for is much more beautiful than I thought it would be (and as I chose it, I did think it would be at least pretty nice!).

In our master bedroom we did go for the addition of black out blinds as well as the venetian blinds. They are seamlessly installed and again, the fixings look like they are part of the very structure of the house. Really very impressed and looking forward to trying them out!

No mess has been left at all.

Thank you so much Ben and Mike, really really appreciate your time and effort to help finish our windows!!! Thank you for making the whole experience literally seamless!!! :)

August 16, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Lydia, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Professionals

Definitely recommend Shuttercraft.
My direct contact was, honest, patient and knew his stuff.
Always answered questions quickly and professionally.

Thank you Ben…

August 13, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Wanda, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

They went above and beyond to help

Highly recommend this service, they were quick to respond, highly professional, competitive in price and went above and beyond to help create a blind for my very awkward skylight window. So much so Hillary’s (who are supposed to be the UKs specialist) told me they couldn’t create anything for my skylight (and overpriced the rest of my property) whereas Shuttercraft made the effort to come up with an idea that worked! I’m extremely grateful for their time and effort

July 28, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shuttercraft - Simply Beautiful

Really impressed with our new shutters and blinds. Ben was excellent and came to measure up when we moved in. Explained the products, gave guidance based on his years of experience which helped us to decide and progressed the order. He kept us updated and arranged for fittings which took place this week. They look fabulous and fitting was completed swiftly and very tidy - no mess. Really pleased and would definitely recommend Ben and Shuttercraft products. Simply Amazing.

July 6, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Marie, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

All the research we did paid off! :)

We did quite a bit of research at the start and got quotes from no less than 5 companies but it all paid off in the end.
We are very happy with the outcome.
Big thank you to Ben & Mike.
Would 100% recommend this company.

June 24, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Paul, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing shutters & blinds

We have recently had a number of shutters and blinds fitted to our new house. The service provided by Ben was outstanding. He has been helpful, patient and clearly takes pride in what he does. The shutters look amazing and are exactly what we wanted - couldn't be happier and the blinds fitted to smaller windows have no cords and look super smart. Would highly recommend Shuttercraft and Ben.

May 25, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

The perfect finishing touch - Shuttercraft!

From the initial consultation with Natalie to the survey and installation with Ben - I would highly recommend Shuttercraft Bedford! The shutters have been the real finishing touch to our house and look fantastic!

Quote and estimated delivery were clear and kept up to date as soon as the shutters were ready to be installed!

Thanks to Shuttercraft Bedford!!

April 28, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ben was really helpful and informative…

Ben was really helpful and informative when I initially contacted him about getting some shutters/blinds. Communication was excellent throughout the process and the installation itself was quick and hassle-free. Thanks again!

March 29, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Couldn’t be happier with our shutters…

Couldn’t be happier with our shutters and the level of service we received.
We felt 100% assured that we knew enough to get the right product without over explanations, and every person we interacted with were top tier with customer service.
Would HIGHLY recommend to anyone looking for shutters.

February 23, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Fantastic product and service!

I initially had shutters installed throughout my house and was so pleased I extended to the French doors on my kitchen. Ben gave excellent advice and really helped me with my decision and found a way to make the shutters work more effectively for me in the space I had.
The quality of the work is outstanding and the overall look is amazing - great service both verbally and product installation. I've already had lots of compliments, really pleased!

February 14, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

We ordered shutters

We ordered shutters, and the service was friendly and knowledgeable without being pushy. Fitting was quicker than quoted and we are delighted with the end product!! Thank you Ben

February 11, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from Ben he provides a quality product.we had shutters and blinds fitted they finished our bungalow revamp perfectly very happy

January 10, 2022
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Rachel, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing!

Just want to say a huge thank you Ben and his team for supplying and fitting our shutters. They look and feel amazing! Our whole house has been transformed. We absolutely love them. Everyone was friendly and understanding, they listened to what we needed and answered all enquires very quickly even late in the evening i cant recommend them enough!
So thank you again Ben and team from Shuttercraft!

December 31, 2021
Unprompted review
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Reply from Shuttercraft - Bedford

Dear Marcus, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Friendly and knowledgable sales staff that didn't mess around with pricing like a lot of other companies. Skilled fitter and the owner went above and beyond post fitting by dropping in some samples of our shutters so we could take to colour match for decorating the rest of the room. Highly recommended.

December 2, 2021
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Really pleased with the service

Natalie and Ben, I'm really pleased with the service. The shutters are fantastic, they are much better than I thought they would be, they are excellent quality with a high finish and a brilliant fit.

November 1, 2021
Unprompted review
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Reply from Shuttercraft - Bedford

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Amazing Job Done

Thank you Ben for doing an amazing job fitting our shutter's in quick time and before the expected date.
Everyone has commented on how good they look.
Would highly recommend Shuttercraft.

October 20, 2021
Unprompted review
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Reply from Shuttercraft - Bedford

Your feedback is really appreciated Sandra. Thank you for taking the time to share your experience with us. We are so pleased you were happy with our service!

Rated 5 out of 5 stars

Great looking shutters

Our shutters were selected with no pressure. They arrived as predicted and were installed quickly with no mess. They look great!

September 22, 2021
Unprompted review
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Reply from Shuttercraft - Bedford

Thank you for your feedback Barbara. We're really glad you liked our shutters. Hope to see you again very soon!

Rated 5 out of 5 stars

Thank you for excellent service

Thank you for excellent service;
We are so happy with our shutters.
From the initial visit by Vicky and Gene to the fitting carried out by Ben the service was excellent and I would highly recommend this company to anyone who interested quality .
Kadi ( Wixams)

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We were really impressed with Shuttercraft (Bedford). Gene gave a prompt and very competitive quote and accurate timeline. Ben fitted them (and left the area cleaner than when he started!).
We got a few local quotes (Ampthill) and Shuttercraft were by far the most responsive and fairly priced.
Friendly, professional service and great product. Highly recommend.

June 21, 2021
Unprompted review

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