Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more
Company replied
Ben was fantastic from start to finish. He was professional, knowledgeable and brought a great selection of blinds and shutters to choose from, all at very competitive prices. Throughout the pr... See more
Company replied
We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more
Company replied
Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more
Company replied
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really professional outfit. Good customer service, Gene and Ben good lads. Very happy to recommend them and would have them back.
Thank you
The Fosketts
Excellent from start to finish, great communication, easy to order, they look great and are great quality. The fitters were extremely tidy and efficient!
Lovely shutters and great service from initial quote to final fitting. I would absolutely recommend.
I have had all of my windows done using this company and I’m very pleased with my shutters. Lovely friendly people to deal with and a professional service. Lots of different colours and styles to choose from and good advice on difficult windows. Would definitely recommend.
So pleased Ben was able to fit our shutters sooner than we expected. He arrived on time, was covid aware and was very tidy. Our bay window looks great. Thank you
We recently had some shutters installed for our newly renovated bathroom and are thrilled with the outcome. We have been so impressed with the service from start to finish - the team always turned up time and kept us in the loop. Would highly recommend.
I have been eagerly awaiting my shutters which arrived this morning. Fitted by Ben who was friendly, professional and adhered to all coved restrictions.
My shutters are beautiful, I am just so pleased with them. I did see my neighbors having a peek at them as they look stunning from the outside too.
We recently had 3 shutters installed by Shuttercraft. The installation was completed on the agreed date and within the time agreed. They provided temporary paper shutters after the order was placed and also took away all packaging after installation. We would recommend Shuttercraft to others.
Professional from start to finish. Excellent value for money. Have already recommended to family. Beautiful results, have transformed the house.
I can't fault the service provided. Gene was always super responsive to emails and Ben did a great job with the fitting. I liked that when running through the options we could see example shutters in full, rather than just small sample pieces like with some other providers. This made deciding the type much easier.
Excellent service all round. Prompt response for an initial fitting by Gene, who was really helpful and knowledgeable about finding the best shutters suited to our room. They were fitted expertly today by Ben and colleague and look amazing. They have done a great job. We are really pleased with the end result, we would definitely use Shuttercraft again and would also recommend to anyone. Competitive pricing too.
Thanks!
Very happy with service, even with COVID still managed to be on time. Love our new shutters, highly recommend.
Gene visited promptly after our enquiry. His advice was very helpful and his attention to detail was first class. The shutters arrived within the time frame suggested. The quality is outstanding and Ben did an excellent fitting job - polite, tidy and very Covid aware. We are delighted with the result in our new home. Very highly recommended. Malcolm & Barbara
A very positive experience from start to finish.
No pushy sales talk. Gene did the survey and Ben expertly fitted the high quality shutters in the timescale
agreed.We are delighted with the end result.
We would highly recommend this very professional
Company.
Excellent service from the initial visit to the final installation. The shutters are great quality and have been measured and fitted to fit my windows perfectly.
I was kept informed throughout.
I loved them so much I have already ordered more.
Gene did an excellent job from start to finish. The shutters fitted perfectly and look brilliant.
Whilst I was a bit hesitant to initially go with Shutter craft as opposed to Hillary’s, I’m so glad I went with Gene as his attention to detail and professionalism is outstanding.
I would just like to say the service from start to finish is incredible. Everything from the initial survey to the finishing touches are professional, tidy, and just all round excellent. Would highly reccomend.
What can I say we were impressed with the quality of work as well in the product they used, fitted to a very high standard, I would recommend Gene to anyone with confidence knowing they will do a great job, thanks again.
Incredible from start to finish! Gene and his team are true perfectionists. Me and my wife were so happy with the whole process, from meeting Gene, the quality of the product, the price and expert fitting. I would 100% recommend 👍🙌
Shutters were fitted to a high standard with polite fitters. Transformed the rooms.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.