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Shuttercraft - Bedford Reviews 

101
TrustScore 5 out of 5

4.9

Brickhill Drive, MK41 7PH Bedford, England, GB


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Rated 5 out of 5 stars

Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more

Company replied

Rated 5 out of 5 stars

Ben was fantastic from start to finish. He was professional, knowledgeable and brought a great selection of blinds and shutters to choose from, all at very competitive prices. Throughout the pr... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more

Company replied

Rated 5 out of 5 stars

Out of all the sales representatives we have dealt with, Ben stands out as the most genuine and approachable. There was no sales pitch, gimmicky discount offers, or pressure to buy. He was professiona... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - Bedford

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom

  • 01234 731 146

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

11 out of 10!

Excellent from start to finish, great communication, easy to order, they look great and are great quality. The fitters were extremely tidy and efficient!

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great shutters

I have had all of my windows done using this company and I’m very pleased with my shutters. Lovely friendly people to deal with and a professional service. Lots of different colours and styles to choose from and good advice on difficult windows. Would definitely recommend.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

So Happy with Shutters

So pleased Ben was able to fit our shutters sooner than we expected. He arrived on time, was covid aware and was very tidy. Our bay window looks great. Thank you

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

We recently had some shutters installed…

We recently had some shutters installed for our newly renovated bathroom and are thrilled with the outcome. We have been so impressed with the service from start to finish - the team always turned up time and kept us in the loop. Would highly recommend.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

I have been eagerly awaiting my…

I have been eagerly awaiting my shutters which arrived this morning. Fitted by Ben who was friendly, professional and adhered to all coved restrictions.
My shutters are beautiful, I am just so pleased with them. I did see my neighbors having a peek at them as they look stunning from the outside too.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

We recently had 3 shutters installed by…

We recently had 3 shutters installed by Shuttercraft. The installation was completed on the agreed date and within the time agreed. They provided temporary paper shutters after the order was placed and also took away all packaging after installation. We would recommend Shuttercraft to others.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

I can't fault the service provided

I can't fault the service provided. Gene was always super responsive to emails and Ben did a great job with the fitting. I liked that when running through the options we could see example shutters in full, rather than just small sample pieces like with some other providers. This made deciding the type much easier.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Prompt response for an initial fitting by Gene, who was really helpful and knowledgeable about finding the best shutters suited to our room. They were fitted expertly today by Ben and colleague and look amazing. They have done a great job. We are really pleased with the end result, we would definitely use Shuttercraft again and would also recommend to anyone. Competitive pricing too.
Thanks!

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with service

Very happy with service, even with COVID still managed to be on time. Love our new shutters, highly recommend.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and first class service

Gene visited promptly after our enquiry. His advice was very helpful and his attention to detail was first class. The shutters arrived within the time frame suggested. The quality is outstanding and Ben did an excellent fitting job - polite, tidy and very Covid aware. We are delighted with the result in our new home. Very highly recommended. Malcolm & Barbara

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

A very positive experience from start…

A very positive experience from start to finish.
No pushy sales talk. Gene did the survey and Ben expertly fitted the high quality shutters in the timescale
agreed.We are delighted with the end result.
We would highly recommend this very professional
Company.

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service from the start …

Excellent service from the initial visit to the final installation. The shutters are great quality and have been measured and fitted to fit my windows perfectly.
I was kept informed throughout.
I loved them so much I have already ordered more.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great Job, my shutters look amazing!

Gene did an excellent job from start to finish. The shutters fitted perfectly and look brilliant.

Whilst I was a bit hesitant to initially go with Shutter craft as opposed to Hillary’s, I’m so glad I went with Gene as his attention to detail and professionalism is outstanding.

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant work

I would just like to say the service from start to finish is incredible. Everything from the initial survey to the finishing touches are professional, tidy, and just all round excellent. Would highly reccomend.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Quality work

What can I say we were impressed with the quality of work as well in the product they used, fitted to a very high standard, I would recommend Gene to anyone with confidence knowing they will do a great job, thanks again.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible from start to finish

Incredible from start to finish! Gene and his team are true perfectionists. Me and my wife were so happy with the whole process, from meeting Gene, the quality of the product, the price and expert fitting. I would 100% recommend 👍🙌

December 22, 2020
Unprompted review

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