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Shuttercraft - St Albans Reviews 

127
TrustScore 5 out of 5

4.9

Arquen House, 4-6 Spicer Street, AL3 4PQ St. Albans, Herts, GB


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Rated 5 out of 5 stars

Sean from St. Albans discussed all our options then measured all the windows including two sets of patio doors. We particularly wanted bypass doors for the two patios and individually opening doors fo... See more

Company replied

Rated 5 out of 5 stars

Seans product knowledge and advice and was fantastic. He knows the products inside out and we were able to make an educated selection for our apartment and skylights. Fast forward 5 weeks and Anton a... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled with our shutters, from start to finish a great experience. Definitely worth the wait to have them framed instead of one you clip into the glass frame. I absolutely would rec... See more

Company replied

Rated 5 out of 5 stars

Very professional service both for the measurement, options consultation, and the fitting. Delivery from the factory took quite a long time, but a fitting date was given very quickly after the shutt... See more

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Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Home Improvement Store

About Shuttercraft - St Albans

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Arquen House, 4-6 Spicer Street, AL3 4PQ, St. Albans, Herts, United Kingdom

  • 01727 881 741

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with my shutters and the Shuttercraft service

I'm delighted with my new shutters. Gene was a pleasure to deal with from start to finish, and extremely knowledgeable. I had two non-standard fittings (a bay window and a three- rather than four-sided frame in the other window) and both were measured and fitted to perfection on time and with care. They look great and make such a difference to my rooms. Thanks Gene, a brilliant result and I look forward to transforming the rest of the house in the same way!

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience right from first…

Great experience right from first contact until fitting of the shutters. They kept me informed of the status of the order and expected delivery, especially given the variables in covid times. The product itself is well priced, good quality and fitted expertly. Definitely recommend!

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Delighted with shutters and Gene and the team were a pleasure to deal with from start to finish. Thank you!

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Gene was extremely knowledgable when he…

Gene was extremely knowledgable when he visited to measure up for our shutters, we had quickly chosen the right size and design to match our interior. Ben the fitter was professional and left a great finish in all rooms. Followed the COVID guidelines to the law. Would recommend.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Just had our second set of shutters installed by Shuttercraft.
Great service from start to finish being kept informed throughout.
Love the difference they make to my windows and the light they create with the various options they provide.
Installation was quick and everything was left clean and tidy.
Thanks.

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with our new…

Absolutely delighted with our new shutters!! Even better than we imagined, they have completely transformed the space, such a massive improvement.
I would definitely recommend Shuttercraft. They were the most competitive on price and the customer service has been very good. We had waited a while for the shutters to arrive so we were so pleased they came and fitted them the day after they got them in. Very professional non pushey sales team and a great fitter who fitted them with my three year old talking to him the whole time (no extra charge for that).

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Great service from start to finish. Best price from quotes, high quality product and excellent customer service. We absolutely love our new shutters they look amazing. Thank you!

February 21, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, friendly service from start to finish. Would highly recommend. The shutters have transformed my house. ⭐⭐⭐⭐⭐

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

The installation of my window shutters…

The installation of my window shutters from shuttercraft was excellent the installer Ben arrived at the time said on the text he followed the COVID-19 rules started work l offered him a drink he replied due to COVID-19 he Politely refused closing the room door where he working when he completed that room when onto the next and completed that one make sure each room was left clean and asked us to inspect
We are very happy with shuttercraft and there installer Ben is a credit to them 6 Stars and l wouldn’t have any problems on recommending Shuttercraft 5Stars

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

Quality Product & Company

Had a great service start to finish, easy to deal with team. Had my Shutters fitted to a bay window this morning, superb job with a perfect finish.
Highly recommended

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

An excellent all-round service

An excellent all-round service from measurement to fitting. We had our front bay-windows fitted yesterday. I was very impressed by the professional manner in which the fitting was done. Respect for Covid Rules/ cleanliness/ quiet/ beautifully fitted and looking amazing. Very happy with the result. We'll be going back to order more for our kitchen.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Really excellent service and price

Really excellent service and price. Gene was brilliant, very helpful and did a great job. Really efficient when a couple of louvres were damaged and had to be replaced. Definitely recommend especially compared with the overpriced, impersonal multi nationals.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to end

We love our new blinds, from the initial consultation to installation, I have no faults. A massive improvement on the prior curtains/blinds far more contemporary and give a greater sense of space. We are very pleased.

January 12, 2021
Unprompted review

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