Shuttercraft - Winchester Reviews 241

TrustScore 5 out of 5

4.9

Southgate Chambers, 37 - 39 Southgate Street, SO23 9EH Winchester, Hampshire, GB


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Rated 5 out of 5 stars

Nigel came and surveyed my bay window. He was great at taking me through all of the options and helping me understand the different benefits of each material as well as the price. The shutters arrived... See more

Company replied

Rated 5 out of 5 stars

One word can sum up the experience of Shuttercraft - EXCEPTIONAL! From the onset there has been no pressure from Nigel, the Winchester manager, who came to do the survey in May 2023. No ‘sales patter’... See more

Company replied

Rated 5 out of 5 stars

No pressure to buy from Nigel the Winchester manager, who came to do the survey in August 2022. Fitting was done within the stated time and supervised by Nigel himself. The fitter took great care to g... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Nigel from first day of enquiry . Very professional and informative as was Rob who finally fitted my shutters throughout my flat . Would without any doubt recommend the compa... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Winchester

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Southgate Chambers, 37 - 39 Southgate Street, SO23 9EH, Winchester, Hampshire, United Kingdom

  • 01962 706 072

4.9

Excellent

TrustScore 5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good shutters and excellent experience

Nigel came and surveyed my bay window. He was great at taking me through all of the options and helping me understand the different benefits of each material as well as the price. The shutters arrived on time and our fitter was brilliant. He was very polite, did a great job and tidied up after himself. If I need any more shutters I will definitely get them from Shuttercraft.

November 17, 2023
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Reply from Shuttercraft - Winchester

Dear Paul, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Two key words - OUTSTANDING and VALUE sums up Shuttercraft Winchester!

One word can sum up the experience of Shuttercraft - EXCEPTIONAL! From the onset there has been no pressure from Nigel, the Winchester manager, who came to do the survey in May 2023. No ‘sales patter’ but genuine facts and figures, with the delivery and fitting all done within the the stated lead time. Fitting was done expertly, with the fitter being personable and extremely pleasant. Again, the service provided was exceptional. He left my home spotless and removed all debris and / or mess. Overall, I have no hesitation in recommending ‘Shuttercraft’. A huge thank you to Nigel and the whole team!

July 25, 2023
Unprompted review
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

No pressure to buy from Nigel

No pressure to buy from Nigel the Winchester manager, who came to do the survey in August 2022. Fitting was done within the stated time and supervised by Nigel himself. The fitter took great care to get each one of the four perfectly made shutters on my South facing windows, just right. He left my home spotless and removed all debris. Since installation all my neighbours have commented on how good my new shutters look. This winter I find that the extra insulation is significant and find that at night, the shutters reflect light, making the room brighter. I look forward confidently to a cooler Summer knowing how well the shutters perform. Would I recommend ‘Shuttercraft’? You bet!

November 1, 2022
Unprompted review
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Reply from Shuttercraft - Winchester

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Beautiful Shutters

Easy, great service, great product.

February 10, 2023
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Reply from Shuttercraft - Winchester

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

The people I dealt with were…

The people I dealt with were knowledgeable giving thorough explanations throughout the process

October 13, 2022
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Reply from Shuttercraft - Winchester

Dear Dorothy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Superb service

Superb service
Kept informed of order progress
Excellent installation very thorough

January 24, 2023
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Reply from Shuttercraft - Winchester

Dear Andrew, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

Excellent service from Nigel from …

Excellent service from Nigel from first day of enquiry . Very professional and informative as was Rob who finally fitted my shutters throughout my flat .
Would without any doubt recommend the company to anyone who’s interested in having shutters fitted

December 5, 2022
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Reply from Shuttercraft - Winchester

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Friendly professional and good quality…

Friendly professional and good quality and super fit

November 15, 2022
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Reply from Shuttercraft - Winchester

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic service from quote right…

Fantastic service from quote right through to installation. Extremely happy with our Shutters.

September 8, 2022
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 3 out of 5 stars

Had shutters supplied which took a lot…

Had shutters supplied which took a lot longer to arrive than estimated but very pleased with the finished product, then ordered blinds which were not the correct size this was remedied but the first ones had matching handles looked great and easy to use the replacement ones have clear much larger handles which not only look unattractive but are useless as the size of them just folds flat against blind and we have to bypass them to pull blinds up or down rendering them obsolete

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

From the first contact to the…

From the first contact to the completion of the work the communication has been superb.

The shutters are all we wished for - the installation was tidy and neat.
We are more than happy to recommend Nigel and the team from Winchester

July 10, 2022
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Reply from Shuttercraft - Winchester

Dear Mrs Sutton, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

We love them!

We have just had our fourth delivery of shutters from Shuttercraft. The quality of workmanship in the shutters is excellent as is the fitting of them. We really love them for what they do in our home - and they are good-looking into the bargain!

July 3, 2022
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

These are my fifth set of shutters I…

These are my fifth set of shutters I have had fitted from this company I love them, very nice quality and the company is always helpful and friendly. Would highly recommended.

June 30, 2022
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Reply from Shuttercraft - Winchester

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product, we’re SO happy with the result. Would highly recommend

May 8, 2022
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Reply from Shuttercraft - Winchester

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Highly recommend

We are delighted with the shutters fitted by Paul and the team. They were delivered on time and the whole process was easy and straightforward. Highly recommend Shuttercraft.

April 12, 2022
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

I love my shutters!

Fantastic service as in our previous house.
Shutters are beautiful. Professionally installed with the entire house completed in one day. Courteous and tidy installers. Very competitively priced with superior quality. I can recognise Shuttercraft shutters from outside of a home as well as inside and the look from outside is also superior to competitors. I will continue to recommend Shuttercraft. Thank you!

April 11, 2022
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Reply from Shuttercraft - Winchester

Dear Sue, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Excellent service, product and fitting

April 7, 2022
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service from Nigel and the…

Excellent service from Nigel and the team. Kept to timings, efficient and very happy with my shutters! Would highly recommend

April 7, 2022
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Reply from Shuttercraft - Winchester

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

A informative pitch with no sales…

A informative pitch with no sales pressure. Delivered two weeks early, clean and tidy installation. Looks attractive and fits perfectly. Quality window blinds.

March 26, 2022
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Reply from Shuttercraft - Winchester

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Nigel and the installer Rob. Would highly recommend them.

March 14, 2022
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Reply from Shuttercraft - Winchester

Dear Lisa, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

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