Shuttercraft - Winchester Reviews 241

TrustScore 5 out of 5

4.9

Southgate Chambers, 37 - 39 Southgate Street, SO23 9EH Winchester, Hampshire, GB


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Rated 5 out of 5 stars

Nigel came and surveyed my bay window. He was great at taking me through all of the options and helping me understand the different benefits of each material as well as the price. The shutters arrived... See more

Company replied

Rated 5 out of 5 stars

One word can sum up the experience of Shuttercraft - EXCEPTIONAL! From the onset there has been no pressure from Nigel, the Winchester manager, who came to do the survey in May 2023. No ‘sales patter’... See more

Company replied

Rated 5 out of 5 stars

No pressure to buy from Nigel the Winchester manager, who came to do the survey in August 2022. Fitting was done within the stated time and supervised by Nigel himself. The fitter took great care to g... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Nigel from first day of enquiry . Very professional and informative as was Rob who finally fitted my shutters throughout my flat . Would without any doubt recommend the compa... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Winchester

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Southgate Chambers, 37 - 39 Southgate Street, SO23 9EH, Winchester, Hampshire, United Kingdom

  • 01962 706 072

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

The whole experience with Nigel and…

The whole experience with Nigel and Shuttercraft was brilliant, from a first-class initial appointment where all measurements were taken to a brilliant installation that has resulted in fantastic looking shutters, we will definitely be back, keep doing what you are doing Nigel! Great, honest pricing and service, vastly superior to the other brands out there.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Shuttercraft of Winchester…

We were most impressed with the level of service, personable communication and professionalism provided by Nigel during all stages of the project. We are also impressed with the quality of the shutters and the the attention to detail during installation.
We would highly recommend Shuttercraft .

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Bathroom Shutters

We’ve just had some bathroom shutters installed and they look perfect. The service we received from Nigel could not have been better, he was timely, professional and very friendly. All queries were dealt with really quickly and, consequently, I had no doubts he would do a great job with the installation. Couldn’t be happier, thank you!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent advice and attention to detail

Nigel was great from first site visit to installation. Explained all options of shutters very well and without pressure, we opted for Shuttercraft over other cheaper companies down to the advice and attention to detail in the design of our shutters. We had a large full length 3 sided bay, tricky L-shape side window and half height office room fitted, all matched from outside without split levels.
Shutters seem decent quality so far and have really changed the feel and look of our home.
Highly recommended

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Shuttercraft Winchester - exceptionally great service, quality and prices

Shuttercraft Winchester - Great customer experience
Via in home service, Nigel was great and explained the options and guided us on the choices we could make.
There is no pressure at all, and to be honest if you genuinely want shutters then the quality and the competitive prices make this selection/sale process really easy.

Installation bang on time and expertly done without any mess at all

Quotation and payment done online, totally easy.

And finally..... you can reach Nigel via email, text, and phone and he will respond (more or less instantly) - and so you really get a personal touch of service and continuity.

Dont take a chance elsewhere!

February 5, 2021
Rated 5 out of 5 stars

Very happy customer

Really great service received from start to finish! We are very pleased with our beautiful shutters and wouldn’t hesitate to use Shuttercraft again.

February 4, 2021
Rated 5 out of 5 stars

We are very pleased with our new shutter.

We are very pleased with our new shutter. The service received has been excellent from start to finish with Nigel contacting us very quickly and then keeping to the timeline promised for installation. I would recommend Shuttercraft and hope to use them again for another window.

January 28, 2021
Rated 5 out of 5 stars

Shutters fitted in the New Forest

The director, Nigel Luke, was helpful, informative and very knowledgeable without trying to hard sell. He explained all aspects of the product and left us feeling very confident that we were purchasing from the correct company. He also came to fit the shutters, which he did efficiently and professionally without making any mess. We are delighted with the shutters. They look stunning, are excellent quality and were a very good price.

January 28, 2021
Rated 5 out of 5 stars

Great service and quality

Great service and quality. Shuttercraft were marginally more expensive than another quote we received, but the level of service that was provided and the in-depth honest discussion about the different products / styles / colours etc. was far greater. Therefore we felt in better hands with Shuttercraft.

Shutters arrived and were installed quickly and we are very happy with the finished product.

We would recommend anyone looking for shutters to speak to them first.

January 27, 2021
Rated 5 out of 5 stars

Fantastic service, fantastic product!

Absolutely delighted with my shutters and the service I received. Shuttercraft Winchester (it was Nigel who dealt with me) were brilliant from initial home visit and quotation to installation. Can highly recommend them, from customer service, to price, to installation and workmanship, they were absolutely worth every penny. Not even had them in a week and have already had people commenting and asking about who installed them, and I have happily passed on their name. Have been proudly showing them off on social media too! ☺️ Definitely consider them if you’re thinking of having shutters installed you won’t regret it!

January 27, 2021
Rated 5 out of 5 stars

Excellent

From start to finish Nigel provided a great service. The blinds are first class and fitted in just under an hour. I am very happy with this product and the company

January 27, 2021
Rated 5 out of 5 stars

We love the shutters from Shuttercraft…

We love the shutters from Shuttercraft Winchester, Nigel was really helpful at the measuring stage, sharing options and did enough to explain what works. Now they are installed they’re exactly how we imagined them, installation was efficient with no mess or fuss - great service and product - really pleased - thanks!

November 5, 2020
Rated 5 out of 5 stars

First class

Great, friendly service and fitted with all the care that the installers would take in their own home, which is both rare and very welcome.

November 2, 2020
Rated 5 out of 5 stars

From start to finish Shuttercraft have been excellent

From start to finish Shuttercraft have been excellent. Initial consultation with Nigel was very informative and there was no obligation to proceed (i.e. no pushy salesman tactics). The cost of the shutters was very competitive and the build times provided at the initial consultation were adhered to. When it came to the installation of the shutters, Tom arrived and was very respectful of our home, his workmanship was excellent and he cleared up behind him - apart from my new shutters you would never have known he had been!!! Overall I would definitely recommend Shuttercraft to friends and family - I may even use them again in the future,

October 16, 2020
Rated 5 out of 5 stars

Nice people to deal with with a nice…

Nice people to deal with - with a nice experience all round from initial enquiry to fit of blinds.
Pleased with both shutter blinds (previous install) and our bi fold door blinds (this install). Great job and would highly recommend.

October 8, 2020

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