ShytoBuy UK Reviews 1,504

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

The ShytoBuy website offers great products with a fast and reliable service. Some product do cost a bit more, but may be discounted as you collect points for your orders from the reward scheme.

Rated 3 out of 5 stars

I am only about 20 days into my first batch so I’m hoping it is just taking time to settle into the system to work HOWEVER as of yet, NOTHING. I feel no different and have seen no results! The tablets... See more

Company replied

Rated 5 out of 5 stars

the product arrived quickly thanks to the fact that u sent it with a tracking number. (The first time u shipped the product it was lost cause it did not have a tracking number) best regards Edgar A... See more

Rated 4 out of 5 stars

The reason I give 4 stars instead of 5 is because of the way the website offered their promotion. So the page tells you that you get a free gift of something if you make the purchase by the 19th of Ja... See more

Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Skin Care Clinic

Information provided by various external sources

ShytoBuy.uk offers a range of natural products to help men and women overcome embarrassing problems. Our extensive range goes from health and beauty products, through to well being and sexual health products. Additionally we offer guaranteed next day UK delivery, plain & discreet packaging and friendly customer service in over 10 European languages. Established in 2004, ShytoBuy is the biggest online retailer in Europe that deals with issues that people are generally embarrassed to go and see someone about. With over 500 products to choose from, the website offers immense choice and does not compromise on quality. Customers have continued to trust this brand for delivering exceptional customer support in over 10 languages and having the ability to deliver to almost anywhere in the World the next-day.

ShytoBuy UK

Written by the company

Next-Day WorldWide Delivery
We have the widest network of logistics partners that offer next-day or 3-5 day tracked express shipping. London, Paris or Milan - we can arrange 24 hour delivery straight to your door.
Free Delivery
When you spend £50, you automatically qualify for free delivery.
Same-Day Dispatch
We deliver almost anywhere! For your convenience we offer fast and tracked delivery to any destination of your choice.
In Stock
Unlike many others, we actually house every item of stock and make sure that we always have enough of it so that you get what you want. In the unlikely event that we don’t have what you want, then we race to get it in within days not weeks.
Natural Ingredients
The majority of our products are bottled in GMP certified facilities and every one of our products have been safety tested. We will only work with brands that prove their superiority in order to deliver you a product that is only of the highest grade.

Price-Match Guarantee

You will not find better deals anywhere else!

You will not find better deals anywhere else!
And if you do, we will beat or match other retailers.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

Products you sell are not always as…

Products you sell are not always as described.

May 15, 2023
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Michael,

Thank you for your feedback regarding our product on Trustpilot. We appreciate your input and the opportunity to address your concerns. We would like to provide you with some additional information about our products to help clarify the situation.

Our products are made from natural ingredients, which can sometimes require a longer timeframe to deliver noticeable results compared to products with synthetic ingredients. While some products may offer instant effects, our focus is on providing effective, long-term solutions that promote overall well-being.

It's important to understand that natural ingredients work in harmony with your body's natural processes and may take time to show visible changes. We recommend using our products consistently for a period of at least 1-2 months to allow the natural ingredients to work their best and for you to achieve the desired results.

We understand that everyone's body is unique, and individual experiences may vary. However, we stand behind the quality and effectiveness of our products.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 3 out of 5 stars

I'm still waiting!…

I'm still awaiting someone to contact me after 4 emails sent over a 2 week period. Not good, considering they state they will get back to you after 24 hours! One of my orders was missing from my last delivery.

May 30, 2023
Unprompted review
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Neil,

We apologize for the delay in responding to your emails and any inconvenience caused. We understand that you have sent multiple emails over a two-week period and have not received a response within the promised timeframe of 24 hours. We sincerely apologize for this lapse in our customer service.

We want to assure you that your concerns are important to us, and we are committed to resolving them promptly. We have sent a reply to your email address associated with your account. Kindly check your inbox, including the spam or junk folder, as our response may have landed there.

To assist you in the best way possible, please reply to the email with any requested information or details about the missing item from your last delivery. Our team will prioritize your case and work towards resolving the issue as quickly as possible.

We look forward to hearing from you shortly.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 1 out of 5 stars

Paid for next day delivery and got my…

Paid for next day delivery and got my parcel 4 days later. So be weary of paying the extra for a service they do not comply to.

May 6, 2023
Unprompted review
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Daria,

Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the delay in receiving your parcel despite paying for next day delivery.

Upon reviewing our records, we see that your order was received and processed on 03.05.2023, and it was dispatched on 04.05.2023. As per our delivery estimates, the expected delivery time frame for your order was 1-2 working days from the dispatch date.

We understand the importance of timely deliveries and strive to meet our customers' expectations. However, external factors such as unforeseen delays with the delivery service provider may occasionally impact the estimated delivery time frame.

We apologize for any confusion or inconvenience caused by this delay. We appreciate your feedback, and we will continue to work closely with our delivery partners to ensure a smoother and more efficient delivery process.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 1 out of 5 stars

Product was not as per standard

Product was not as per standard. I used already before 1 year but this time its not working. It looks like fake medicine. I will not order again from shy to buy.

March 17, 2023
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Aamir,

We are sorry to hear that you are dissatisfied with the product you received from us. We want to assure you that we are an official retailer of this product, and we only sell 100% genuine products. We would like to suggest that you verify this with the manufacturer of the product, as they can confirm its authenticity.

We also want to inform you that the product you received is a food supplement made from natural ingredients. We recommend that our customers use the product consistently for 1-2 months to see noticeable results.

We understand that you may have been disappointed with the product, and we apologize for any inconvenience this may have caused you. We value your feedback and will take it into consideration as we strive to improve our products and services.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 2 out of 5 stars

Would have felt better if the product…

Would have felt better if the product had worked. Delivery service excellent

March 16, 2023
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear DARROL,

We sincerely apologize for any disappointment you may have experienced with our product not working as expected.

We understand how frustrating this can be, especially when you have high hopes for a natural solution. We truly value your feedback and want to assure you that we take every comment seriously in our efforts to continuously improve our product.

It is important to note that results may vary from person to person, as our product is made from natural ingredients. While products made from natural ingredients do not produce rapid changes, they do support the body in achieving results in a natural way by providing essential ingredients that aid in the process.

Additionally, please know that we stand behind our product with a money-back guarantee, and our customer service team is available to assist you in processing your claim. We appreciate your trust in our product and hope to have the opportunity to better serve you in the future.

We look forward to hearing from you shortly.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

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