Sif Jakobs Jewellery Reviews 592

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often describing them as beautiful, high-quality, and matching the descriptions on the website. Many appreciate the variety of items available and the appealing packaging. However, some people were dissatisfied with aspects of the delivery service and order fulfillment. Issues included long shipping times, disorganized packaging, missing items like gift wrap or message cards, and orders arriving in multiple boxes. Some customers also reported problems with tracking information not updating, items being out of stock after purchase, or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful and high-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful and high-quality... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery, with orders... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered a gift wrap and a message card along with the products, but they were not included in the delivery. The shipping process also took too long, and the packaging was not done with care — everyt... See more

Company replied

Rated 3 out of 5 stars

Hi! I like your company’ juelry. However, it took 15 days for me to get my order… Also, maybe I didn’t notice while ordering, but I would preffer to receive my order just in one box, instead of three... See more

Rated 5 out of 5 stars

We were on a Tauck river cruise and my partner Nancy loved your jewelry display there,bought some. I made a mental note what she looked and liked. Just celebrated her birthday surprised her with brace... See more


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Free delivery on all orders within EU

Enjoy free delivery on all orders within EU!

Don't worry about delivery costs. We offer free delivery on all orders within EU.

Contact info

3.7

Average

TrustScore 3.5 out of 5

592 reviews

5-star
4-star
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2-star
1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

I did not find the card with…

I did not find the card with congratulations !

July 4, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Angelina,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Excellent

Beautiful ring and very quick delivery.

July 2, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Joanne,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 4 out of 5 stars

I love every Items

June 29, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Rosaria,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

I love their products

I love their products ! They' re so marvellous

June 27, 2022
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Reply from Sif Jakobs Jewellery

Dear Samira,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Stef,

Thank you for your review. We are sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Lovely

Excellent quality and shipping was amazingly fast. Will shop again. Thanks!

June 27, 2022
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Reply from Sif Jakobs Jewellery

Dear Winnie,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Earrings

Earrings are beautiful match my ring perfectly, prompt delivery and super packaged

June 25, 2022
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Reply from Sif Jakobs Jewellery

Dear Ed,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new ringand our service.

All best
Louise

Rated 5 out of 5 stars

Stunning and elegant rings.

Stunning and elegant rings.
Delivered to Sydney, Australia so promptly.
Thank you.

June 23, 2022
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Reply from Sif Jakobs Jewellery

Dear Paola

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
-Louise

Rated 5 out of 5 stars

my honest opinion

I am very very satisfied with my purchase!
I really love Sif Jakobs jewellery !
Amazing quality, just can’t be better!
Highly recommended, and 5 stars from me ⭐️⭐️⭐️⭐️⭐️

P.S. it is my honest opinion 😉

June 21, 2022
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Reply from Sif Jakobs Jewellery

Dear Anna

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
-Louise

Rated 5 out of 5 stars

amazing jewelry high quality and classy

The jewelry is high quality, really beautiful and worth the money.

June 18, 2022
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Reply from Sif Jakobs Jewellery

Dear Francisca,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

I particularly love the Ellera range

I particularly love the Ellera range, especially with the coloured zirconia. I have slim fingers and wrists and the rings and bracelets are perfect, elegant and beautiful !

June 17, 2022
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Reply from Sif Jakobs Jewellery

Dear Sophie,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

The bracelet is of great quality

The bracelet is beautifull, it's very shony, of good quality and is super fine to wear, usually all my bracelets are to big because i have small pulsee, bit this bracelet fits just fine! The closing part is a little hard to do by yourself since it's very small, so you'll beed someone to close and open it for you. But in the end: i am so happy with the bracelet!

June 17, 2022
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Reply from Sif Jakobs Jewellery

Hi there,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new bracelet and our service.

All best
Louise

Rated 5 out of 5 stars

Always good quality and beautiful…

Always good quality and beautiful jewellery

June 14, 2022
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Reply from Sif Jakobs Jewellery

Dear Joyce,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
- Louise

Rated 5 out of 5 stars

Quick delivery and beautiful earrings

Super quick delivery.
Beautiful earrings.
Very satisfied ❤️

June 14, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Helga,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 4 out of 5 stars

My necklace snapped

My necklace snapped, it took several weeks but then they refunded me the money. I had wanted a replacement but their system requires a reorder. They honoured the sale price and were prompt in their communication.

June 13, 2022
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Reply from Sif Jakobs Jewellery

Dear Julie,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Gift for my daughter

Gift for my daughter. She was thrilled with her earrings

June 13, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Sarah,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

I am very satisfied with the order…

I am very satisfied with the order received. Perfect packaging and fast delivery, respect the established days! The flawless product

June 3, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Mary,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

Received completely different product

Ordered a ring, received shoes from a completely different brand. Already contacted them but no reaction yet.
Hope they will resend the ring, otherwise quite a scam webshop unfortunately

June 2, 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Anne,

Thank you for taking the time to review. Unfortunately, your package has been incorrectly labeled by the courier, we are sorry. As agreed by email, we are in contact with the courier who will correct this error as soon as possible.

Thanks
All best, Louise

Rated 5 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Katrien,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Lovely present to myself

Lovely present to myself. Wanted an engraved piece with my daughter's name for a long time. Thsnk you

May 13, 2022
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Reply from Sif Jakobs Jewellery

Dear Fran

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
- Louise

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